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Member ratings & reviews for
PELLET SMOKER GRILL
4.2 out of 5 stars
stars
260 ratings228 reviews
  1. 5 stars65% (169)
  2. 4 stars17% (43)
  3. 3 stars3% (9)
  4. 2 stars3% (7)
  5. 1 star12% (32)
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Showing 211-220 of 228 reviews
Jun 17, 2019
BillCB
5 out of 5 stars
5 out of 5 stars review

Big Bang for the buck

Yes, I recommend purchasing this smoker. First of all I'll agree with a few other reviews about packaging. The styrofoam used for padding was all broke up when I opened the box. Good news is, all the parts were there and in great condition. Assembly instructions were very good and as others mentioned another set of hands comes in handy especially when installing the legs. Initial burn in process went well but I noticed the digital temperature readout was not working properly as you could not read since it was missing some LED digits. I sent customer service an email and they promptly replied and sent me a new controller complete with great instructions on how to install the new one. After installing the new controller, I have used the smoker several times and I'm very happy with the quality and performance of the smoker as well as their customer service. You won't find another pellet smoker this size with additional features like front and bottom shelf's. Buy one. It's a bargain.

Helpful?2N7THHGOVKW015196966519
May 14, 2019
CidNanci
1 out of 5 stars
1 out of 5 stars review

Ruined Mother's Day Dinner

We bought this in February and just used it since it has finally stopped snowing! Assembly was moderately easy with two people. We cooked hamburgers one time and they were ok. Bought 4 pork tenderloins for Mother's Day dinner. Had a little trouble getting it to smoke but finally got that working. Started tenderloins right on time. About an hour later went out to check and the display on the thermostat was blank. Opened the grill and everything was scorched and overcooked. There was fire under the plate. Took everything off the grill, turned it off and let it sit until it cooled down. Plugged it back in and set TStat for 225. Within minutes it was up over 350. Tried to contact manufacturer Monday, no answer, left message, no return call. I will wait to see if they call tomorrow. If not, I will have to call Sam's to see what can be done to return as I do not have a way to return an assembled grill.

Helpful?2N7THHGOVKW015196966519
Jan 14, 2019
Bubba j
4 out of 5 stars
4 out of 5 stars review

Exactly what I needed

Bought this smoker on sale for 240 bucks couldn't pass that deal up ,the same size in treager brand is 700 and don't come with the front shelf. It can't get any easier for a first timer ,put the pellets in add the meat , follow some direction online for times and temp and let it do the rest . This was the second time ever trying to smoke meat, first time with a round electric smoker didn't turn out ,. But first time with a pellet smoker and turned out perfectly ,I smoked some pork for 15 hours while snowing outside , I did put a blanket over smoker half way through the day just so didn't go through as many pellets but the smoker was keeping up with out it. Worked without any issues, didn't need any water or wood chips just the pellets and seasoning can't get any easier if your a first timer like me , I bought two 9 pound bork butts from Sam's

Helpful?2N7THHGOVKW015196966519
Apr 16, 2019
LAFFFFFFF
4 out of 5 stars
4 out of 5 stars review

Can't beat it for the price

Smoking: Smoking takes a little bit of time to get the hang of, while traditional smokers smoke at about 225, this one smokers at 140-175 depending on the setting. So you kinda have to let your food smoke for a few hours then crank it up to 225-275 to get it tender. I have made ribs a few times and a pork shoulder both really good and tender once I got the hang of it. Grilling: Some people don't like grilling on a pellet grill because their is no open flame to sear the meat. I honestly like it better without an open flame, no open flame gives me the ability to better control the internal temp of the meat. I still sear steaks with it, you just won't get the same effect as a propane grill. Some of the best burgers, wings, and steaks I have made have came off this pellet grill. Overall a great grill/smoker for the price, at $200 this was a steal. This thing is heavy, and was kind of a pain to put together. The instructions manual says to remove all the pellets when you aren't using it but there isn't really a way to get them out without modifying the grill which is kinda dumb. Just one small little gripe.

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Feb 25, 2019
Judd
1 out of 5 stars
1 out of 5 stars review

Bad product!!!

From the start it would work for an hour then the heating element would just shut off. Tried calling customer service and they were not helpful at all!! Tried all the troubleshooting steps and it keeps doing it. You get what you pay for I guess!!

Helpful?2N7THHGOVKW015196966519
Dec 14, 2018
Landshark
5 out of 5 stars
5 out of 5 stars review

Just purchased

Hi ok I just got it today seemed to work very well. I never had a pellet smoker before. Is it supposed to smoke then stop then start again every so often . A wood burning is constantly smoking. Temp was consistent. Thanks

Helpful?2N7THHGOVKW015196966519
reply from Trail Embers Expert

You will see smoke every time more pellets are added to the firepot. Even though you may not be seeing smoke continuously come out of the chimney you are still getting smoke flavor to your food. Please let us know if you have any other questions.

Oct 29, 2019
Mike
5 out of 5 stars
5 out of 5 stars review

So happy with this grill

This thing is great. Bought it a year ago and love cooking on it. The guage of the metal, is very thick and it retains heat very well. Very efficient with pellets. Great Value for the price.

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Nov 3, 2018
Comanche
5 out of 5 stars
5 out of 5 stars review

I was ready to drop $800 on a smoker

I'm glad I bought this one because I was ready to pay $800 for a smoker, but saw this while I was at my Sam's. I've cooked brisket, pizza and ribs. Tomorrow I'm doing a smoked meatloaf.

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Jun 6, 2021
NoSmoke
1 out of 5 stars
1 out of 5 stars review

Doesn't smoke enough

Grill doesn't smoke except on startup. Tried everything, all troubleshooting no luck. Firebox is clean and using high quality dry pellets. Keeps temp fine, just no smoke.

Helpful?2N7THHGOVKW015196966519
reply from 3 Embers Product Expert

Please contact customer service for troubleshooting help. You can reach us at help@embersgrills.com or 855-735-9922.

Mar 3, 2019
LB
5 out of 5 stars
5 out of 5 stars review

Great value!

I just purchased this grill and could not be happier with it! Heavy duty and does a great job! I went to the website for embers grills to purchase a cover, can you tell me which cover will for this grill?

Helpful?2N7THHGOVKW015196966519