I bought this coffee maker about 2 weeks ago. I have a regular Cuisinart coffee maker that I have had for over 10 years. I love it but thought I wanted one that would brew a pot of coffee or one K-cup of coffee, plus I liked the idea of having a water reservoir so I could keep water ready for a cup. I don't understand, but when I put water in the K-pod reservoir the water leaks out all over my counter. The first time I thought maybe I didn't get the reservoir on right, so the next time I paid close attention and made sure it was on right and secure. The same thing happened. Water leaked all over the counter. Has anyone else had this happen? It is so frustrating and disappointing that a Cuisinart product would be this defective. I should have gone with the Ninja one I was looking at first.

I was so excited about this coffee maker. It's my favorite brand, too. Right out of the box, it was defective. The coffee maker, doesn't brew all the way, and water just sits in the coffee basket inside. Also, the single cup side, doesn't work at all. I went to start a return, and it tells me it's not eligible. I bought it less than 3 weeks ago. When I started a chat, I was told to TRY and return it. I have the receipt, it's been less than 30 days, and it never worked. You're giving me my money back. I just read other reviews, and I'm not the only one with this problem. It looks like you have created a bad product, and you should take it off the market. I hope that others will see my review before they buy it and not make the same mistake I made.

Got the SS-16 coffeemaker 2 weeks ago. You lift the lid & condensation drips to the back & not into the reservoir. When brewing water spreads coffee grounds all over. I have to clean the inside after every brew. Should be 195-205 this brews at 180 degrees. Would not recommend.

Purchased this morning. Excited to have a duo option. Unboxed it. Washed it all up. Installed the filters. Ran the initial setup on the carafe side. Solid! Ran the initial setup on the Pod side… Nadda! The button doesn't even work! Doesn't light up. Zero functionality. Next time plug it in first before you go through all the hassle of getting everything wet thus delaying its immediate return.

i received this coffee maker on October 3rd, we use it daily. the carafe works fine, the pod side is horrible! it doesn't empty the pods, sometimes they are full after brewing. I have used Cuisinart dual brewers for years, very disappointed in this one!

This is my 4th cuisinart coffee maker and I love them

Nice coffee maker. I like that you can make a pot or a kcup.

The coffee center is a very efficient coffee maker and easy to use.

It's Great! Needed to replace a keurig and have not been disappointed!

Coffeemaker is easy to use and works well! Setup is minimal. Great product!