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Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for
Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced
4.1 out of 5 stars
stars
2,411 ratings2,146 reviews
  1. 5 stars64% (1,532)
  2. 4 stars15% (355)
  3. 3 stars6% (151)
  4. 2 stars4% (96)
  5. 1 star11% (277)

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Showing 1-10 of 2,146 reviews
May 27, 2026
Reviewer name: G. Yun
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent coffee maker !

While I've only had it a few weeks, I am very pleased with the coffee maker. Makes excellent coffee and having the option to make one cup or a pot is a big plus. Doesn't take up as much counter space as my old unit and many of the other brands that I looked at before purchasing the Cuisinart.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Oct 13, 2025
Reviewer name: Beth Kaime
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Coffee Maker

My husband and I decided to upgrade our coffee maker. The 2 in 1 is great because you have the choice of a full pot or you can single serve with a pod. The refillable pod comes with a filter. We are enjoying our new coffee maker very much.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Aug 31, 2026
Reviewer name: Frank Sh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] I had a Keurig which broke after 3 months. Then I purchased the ss-16 cusinart and I really like the features and build quality of this unit much more. Plus the 3 year warranty gives me more confidence that this unit will last.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Aug 28, 2026
Reviewer name: Rafarez
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent coffee maker

[This review was collected as part of a promotion.] I was impressed with a sleep design and electronics. I like the fact that it is a dual functioning coffee maker no times I just want that one cup the filters help to brew a perfect cup of coffee every time this is a great coffee maker for the money I paid. Great value

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Sep 10, 2026
Reviewer name: Eileen 62
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

[This review was collected as part of a promotion.] After about 23 years with my first Cuisinart coffee maker I had to get a new one! This one has met my expectations and then some. Easy to use. Great options like 3 carafe temperatures, 4 cup sizes for the pods, and easy to read water tank. Highly recommend!

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Sep 7, 2026
Reviewer name: Texas69
1 out of 5 stars
1 out of 5 stars review

Caught on fire!

Had it for a year. Coffee was never hot enough unless I turned the burner on high and let the coffee sit in the pot for a bit. Then it caught on fire. Literally. Was plugged in but not brewing at the time. It started to smoke all on its own and got so bad I had to throw it in the sink and douse it with water. This all on the day before we left on vacation. Had it happened while we were gone, I probably would have lost my home and my pets to a house fire. Do better Cuisinart.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
reply from Cuisinart

We're very sorry to hear about this experience and can certainly understand how alarming it must have been. The safety of our consumers is extremely important to us, and we appreciate you taking the time to share these details about your Coffee Center® 2-IN-1 Coffeemaker. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901114158 so that we may document your experience. Thank you for bringing this matter to our attention; your feedback is invaluable and will be shared with our team as we continue to evaluate and improve our products.

Mar 10, 2026
Reviewer name: Wendy999
1 out of 5 stars
1 out of 5 stars review

Dangerous! Electrical components on fire

We have had this product for 2 weeks and this morning when turned off I started smelling smoke and when I went to the kitchen it was popping and grey smoke was billowing beneath it. There was also water leaking beneath. I unplugged it and the plug was burning hot. It smelling like burning plastic. It continued to smoke for 5 minutes even after unplugging from the bottom where the plug comes out. It was very scary and if I hadn't been home would have been devastating! This product needs to be recalled.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
reply from Cuisinart

We're very sorry to hear about this experience and we’re glad you unplugged the unit right away and that you are safe. For safety, please discontinue use of the product and contact our Consumer Care team so we can review the situation and assist you further. You can reach us at 1-800-726-0190. Please reference ticket 8900561222.

May 14, 2026
Reviewer name: Cjohnson
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No! Absolutely not!

Wow, so disappointed. This coffee maker is very nice to look at but that's the only positive. What we didn't like: Two water reservoirs. The one used for brewing a pot is only filled with the amount of water needed to brew a single pot. It is located on the back of the machine which must be moved out from its place to fill- and it's heavy! The individual cup reservoir can be filled and then used for several brewings. It requires water filters in each of the two water reservoirs. Multiple attempts to brew a pot of coffee resulted in grounds in every pot. Paper filter, reusable filter, full pot, half pot-always a blend of coffee and grounds. Lots of buttons so it looks nice but unnecessary. Don't let the high price and brand name make you think this a good thing, it's definitely not!

Helpful?2NX6HZK9LTDL15187123861
reply from Product Expert

Thank you for sharing your feedback on the Cuisinart 2-in-1 Coffeemaker—we’re sorry to hear it did not meet your expectations despite its design. To help reduce grounds in the carafe, we recommend ensuring the filter basket is properly seated, using the correct filter type, and avoiding overfilling, as well as confirming all components are aligned before brewing. We understand your concerns regarding usability and water reservoir design, and your input is valuable as we continue to evaluate improvements. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900779386, and thank you again—your feedback helps guide improvements for future models.

Mar 13, 2026
Reviewer name: Crystal
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cought on fire

I smelled something burning then I seen my coffee maker smoking. I unplugged it and it still kept going up in smoke and water started leaking from the bottom so I took it outside then it eventually stopped smoking

Helpful?2NX6HZK9LTDL15187123861
reply from Product Expert

We’re very concerned to hear about your experience with the Conair coffee maker. This is not normal, and your safety is our top priority. Remove the machine from your home and keep it in a safe location. Contact our Consumer Assistance Center immediately at 1-800-726-0190 and reference ticket #8900563548 so our team can guide you on next steps and help report the issue safely.

Aug 30, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not buy

[This review was collected as part of a promotion.] Bought this a couple weeks ago and have had only one pot of coffee that didn't overflow the filter. Tried different brands of coffee, paper and metal filters, never used more than 6 level tablespoons of ground coffee. Even with the filter base snapped into place, nothing blocking the drain, drain spring system fully functioning. Today I tried 3 tablespoons ground coffee and 8 cups of water. Half the grounds went into the pot.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
reply from Cuisinart

We're sorry to hear about your experience with your Coffee Center® 2-IN-1 Coffeemaker. Since you've already tried multiple coffee brands, filter types, reduced coffee amounts, and verified that the filter basket and drain system are properly seated and unobstructed, the unit may not be operating as intended; in the meantime, ensure the filter basket is fully locked into place and that coffee grounds are kept below the basket fill line to help prevent overflow. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901100030 so we can further troubleshoot and review available options. Thank you for bringing this to our attention; your feedback has been shared with our team and is invaluable as we continue to improve our products and consumer experience.