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Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for
Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced
4.2 out of 5 stars
stars2,174 ratings1,937 reviews
  1. 5 stars64% (1,397)
  2. 4 stars15% (327)
  3. 3 stars6% (135)
  4. 2 stars4% (79)
  5. 1 star11% (236)

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Showing 1-10 of 1,937 reviews
Oct 13, 2025
Beth Kaime
5 out of 5 stars review

Verified Purchase

Great Coffee Maker

My husband and I decided to upgrade our coffee maker. The 2 in 1 is great because you have the choice of a full pot or you can single serve with a pod. The refillable pod comes with a filter. We are enjoying our new coffee maker very much.

Review from cuisinart.com
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Jun 6, 2025
DebbyS
5 out of 5 stars review

Verified Purchase

Excellent coffee maker

Love this coffee maker! It makes great tasting coffee. I can make a carafe or k-cup.Also can select the size of kcup, and the temperature of the heating element undertge carafe. Select a cold coffee too! Works perfect and is easy to understand the set up.

Helpful?2NX6HZK9LTDL15187123861
Apr 28, 2026
Sandi and Stan
5 out of 5 stars review

Verified Purchase

Cuisinart coffee maker

Love this new 2 in 1 coffee maker. So handy for making a whole pot in the morning and a quick iced coffee or cocoa in the afternoon! We replaced our old Cuisinart with this one and we are so happy with it. BTW. We moved our old Cuisinart into our camper so we can still enjoy it!

Review from cuisinart.com
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Apr 24, 2026
Julie C.
5 out of 5 stars review

Verified Purchase

Best coffee ever!

This coffeemaker makes really good coffee. I have used all three modes, and it's perfect for a carafe when I need more coffee, or just one cup when I'm in my own. I'm super impressed with the iced coffee mode. The coffee doesn't taste like it's watered down by the ice.

Review from cuisinart.com
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Apr 27, 2026
Jilly N
5 out of 5 stars review

Verified Purchase

The only coffee maker I need!

I have had this model for almost 2 years and have really enjoyed it. The versatility is great. The coffee is great. The "over ice" option is nice, just know that it's still hot coffee coming out. I think it just makes it really strong so that the melting ice doesn't dilute it too much. You then need to pour it over more ice, but it's much faster than making coffee and waiting for it to cool in the refrigerator. I must say that Cuisinart really exceeded my expectations when my coffee maker started smoking. They sent me a new one in 3 days! So, keep your receipts and do whatever you need to for the warranty. But, I'm kinda glad it happened, because I got a new coffeemaker that I love.

Review from cuisinart.com
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Apr 24, 2026
Thomast
5 out of 5 stars review

Verified Purchase

Ten out of Ten

We went through several coffee pots and was dissatisfied for various reason. This one had all the features we were looking for. We are very happy with it. One of my favorite feature is the ability to set the temperature of the coffee. We have ours set on high and the coffee is very hot. We have finally found a coffee maker that makes a good pot or single cup of coffee. The machine looks nice. I am very happy with this coffee machine. Ten out of ten.

Review from cuisinart.com
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Apr 18, 2026
Patricia Ashby
5 out of 5 stars review

Verified Purchase

Wonderful Cuisinart 2 in 1 coffeemaker—great value

This is a wonderful coffeemaker. We also have the original to this, but this 2 in 1 is better because of being able to set it up for iced coffee, as well as hot. Very easy to operate, just like all Cuisinart coffeemakers. We love the ease of setting the auto time feature, having the carafe temperature settings, and the auto off time you can set between 1-4 hours. We primarily use the carafe side, but the single cup side works great too. All around we are a Cuisinart family (several coffeemakers, plus the coffee bean grinder). Great product as usual.

Review from cuisinart.com
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Apr 21, 2026
Censored Servant
3 out of 5 stars review

Verified Purchase

NOTE: Cuisinart reserves the right to edit this

NOTE 1: I received an email request to review AND to enter the Sweepstakes on 04/20/2026. The Sweepstakes ended 03/31/2026. NOTE 2: Under the Terms and Conditions I agreed to for posting a review here, Cuisinart reserves the right to edit, delete, or change anything I post in this review, so what appears under my selected user name in this review MAY NOT be the full, precise commentary I actually wrote about our experience with this product. This Coffee Center® SS-16 2-IN-1 Coffeemaker replaced a malfunctioning single pod brewing unit in our model SS-15 that was used once or more daily for both pods and carafes for nine years. Both the list price and the selling prices are significantly lower than the SS-15 was 9 years ago. The SS-16 model is nearly a mirror image of the SS-15 it replaced, with single Pod brewing now on the left, and the Carafe brewing now on the right. The functions of both models are substantially the same, although the electronics are more integrated, with all selection buttons now only on the Carafe side of the unit. The SS-16 uses the same small carbon filters in the water reservoirs, (two included with the new unit) and the same size paper basket filter as the now-discontinued SS-15 (several paper filters also included with the new unit), so we didn't have to purchase anything new. The 12-cup SS-16 carafe is also identical to the 12-cup SS-15 carafe, so now we have an extra carafe, in case we manage to break one. The SS-16 Pod brewer now offers more choices for the amount of water dispensed, ranging from 4-ounces to 12-ounces in 2-ounce increments. It defaults to 8-ounces. If you use the other amounts, it COULD be an improvement over the three (6-8-10 ounce) button choices of the SS-15. However, if you want a different amount than default 8 oz dispensed, it now requires multiple Pod button-presses to select capacity, AND a press of the Brew/Off button, instead of pushing just one button to both select capacity and begin brewing a pod in the SS-15. Starting to brew a Carafe of coffee now requires selecting Carafe, and then pressing the Brew/Off button. On the SS-15, only one button press was necessary. We noticed that the SS-16 Pod side seems to brew at a higher water temperature than our old SS-15, because the freshly-brewed pods are now too hot to remove with bare fingers immediately after brewing, but after 9 years, the SS-15 brewing temperature may have decreased with age. The SS-16 has a single center LED indicating both Carafe or Pod brewing by pulsing, and steady-on to indicate 'keep warm' after brewing.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
reply from Cuisinart

Thank you for your detailed and thoughtful review of the Coffee Center® SS‑16—we truly appreciate you taking the time to share such a thorough comparison and your long‑term experience with our products. Your observations regarding interface changes, brewing temperature, and button selection are valuable, and if you ever have questions about operation or would like assistance navigating settings, our Consumer Assistance Center is available at 1‑800‑726‑0190; please reference Ticket #8900627657. We also regret any confusion regarding the sweepstakes email timing and appreciate you bringing that to our attention. Thank you again for your feedback, as it helps inform improvements and refinements in future models.

Mar 13, 2026
Crystal
1 out of 5 stars review

Verified Purchase

Cought on fire

I smelled something burning then I seen my coffee maker smoking. I unplugged it and it still kept going up in smoke and water started leaking from the bottom so I took it outside then it eventually stopped smoking

Helpful?2NX6HZK9LTDL15187123861
reply from Product Expert

We’re very concerned to hear about your experience with the Conair coffee maker. This is not normal, and your safety is our top priority. Remove the machine from your home and keep it in a safe location. Contact our Consumer Assistance Center immediately at 1-800-726-0190 and reference ticket #8900563548 so our team can guide you on next steps and help report the issue safely.

Sep 14, 2025
Danny Paul
1 out of 5 stars review

Verified Purchase

Water did not drain fully from strainer.

It did not make a full pot of coffee. There was always water remaining in the strainer, usually 1/2 of the total amount that I wanted. Had to return it.

Helpful?2NX6HZK9LTDL15187123861
reply from Product Expert

Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.