We're very sorry to hear about this experience and we’re glad you unplugged the unit right away and that you are safe. For safety, please discontinue use of the product and contact our Consumer Care team so we can review the situation and assist you further. You can reach us at 1-800-726-0190. Please reference ticket 8900561222.

Thank you for sharing your feedback on the Cuisinart 2-in-1 Coffeemaker—we’re sorry to hear it did not meet your expectations despite its design. To help reduce grounds in the carafe, we recommend ensuring the filter basket is properly seated, using the correct filter type, and avoiding overfilling, as well as confirming all components are aligned before brewing. We understand your concerns regarding usability and water reservoir design, and your input is valuable as we continue to evaluate improvements. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900779386, and thank you again—your feedback helps guide improvements for future models.

Thank you for sharing your experience with the Cuisinart 2‑in‑1 Coffeemaker, and we’re very sorry to hear about the issues you encountered with both units. Leaking from the pod reservoir is not expected, and ensuring the pod chamber and water reservoir are properly seated can sometimes help prevent performance issues. We’re glad to hear you were able to return the unit hassle free at Sam’s Club. Thank you for your feedback, as it helps us improve future models.

Thank you for sharing your feedback—we’re sorry to hear about the repeated issues with overflowing grounds. This is not the experience we want, and our team can help troubleshoot proper grind settings, cleaning procedures, or explore replacement options. We’re glad you reached out so we can assist further. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900517601 when you call.

We’re very concerned to hear about your experience with the Conair coffee maker. This is not normal, and your safety is our top priority. Remove the machine from your home and keep it in a safe location. Contact our Consumer Assistance Center immediately at 1-800-726-0190 and reference ticket #8900563548 so our team can guide you on next steps and help report the issue safely.

We’re sorry to hear you experienced issues with the circuit board on your Cuisinart 2-in-1 Coffeemaker, though we’re glad the return process was easy. Electrical issues can affect performance, and we appreciate you discontinuing use. We are happy to hear the return was hassle free. Thank you for taking the time to share your experience.

We’re sorry to hear your Cuisinart 2-in-1 Coffeemaker didn’t perform as expected. At Cuisinart, we’re committed to delivering quality and reliability, and we appreciate you giving our products another try. Thank you for sharing your experience—your feedback helps us continue to improve.

We’re very sorry to hear about the issues you experienced with your coffee maker and understand how frustrating this must be. Your feedback regarding the design will be shared with our product team for review.

Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.