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Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for
Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced
4.1 out of 5 stars
stars
2,412 ratings2,147 reviews
  1. 5 stars64% (1,532)
  2. 4 stars15% (355)
  3. 3 stars6% (151)
  4. 2 stars4% (96)
  5. 1 star12% (278)

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Showing 11-20 of 2,147 reviews
Sep 10, 2026
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

An excellent dual coffeemaker

This dual coffeemaker is an excellent upgrade replacement for a similar Cuisinart that I've had for years. The operating buttons are simplified and very ease to program for both carafe and pods. The brewing time is a little faster. It is attractive and fits in well with other stainless steel appliances. No complaints so far. If you've had a Cuisinart before, you will enjoy this upgrade.

Review from walmart.com
Helpful?2NX6HZK9LTDL15187123861
Sep 5, 2026
Reviewer name: JL17
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's OK

Purchased this about two weeks ago because I like regular coffee and my wife drinks decaf. The system we have is working out fine but one complaint I have is how tedious it is to fill the reservoir for the large carafe. There is something about the spout of the carafe or the lid that makes it easy to spill water all over the countertop. The Ninja coffee maker we had before - with the removable reservoir - was so much better.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
reply from Cuisinart

We're glad to hear the Coffee Center® system is working well for your household's regular and decaf coffee needs. To help minimize spills when filling the reservoir, we recommend pouring slowly, using both hands to steady the carafe, and ensuring the lid is fully positioned as designed before adding water; using a separate pitcher or measuring cup for filling may also provide greater control. Thank you for sharing your feedback; your comments regarding the reservoir filling experience will be shared with our product team for review and consideration.

Sep 10, 2026
Reviewer name: Eileen 62
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

[This review was collected as part of a promotion.] After about 23 years with my first Cuisinart coffee maker I had to get a new one! This one has met my expectations and then some. Easy to use. Great options like 3 carafe temperatures, 4 cup sizes for the pods, and easy to read water tank. Highly recommend!

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Aug 31, 2026
Reviewer name: Frank Sh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] I had a Keurig which broke after 3 months. Then I purchased the ss-16 cusinart and I really like the features and build quality of this unit much more. Plus the 3 year warranty gives me more confidence that this unit will last.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Sep 20, 2026
Reviewer name: Jazzsparents
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Carafe leaks when pouring

[This review was collected as part of a promotion.] The coffee pot itself is great, the carafe not so much. We’ve had multiple Cuisinart 12 cup coffee makers and they all seem to have same problem, carafe leaks when pouring. The last one lasted for years and was still working but looked “aged” so I bought another depending on how long this last I’ll look for another brand.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
reply from Cuisinart

We’re happy to hear you’ve enjoyed the performance of your Cuisinart coffeemakers over the years, but we’re sorry the carafe has repeatedly leaked while pouring. To help minimize dripping, make sure the lid is fully seated and aligned, and try pouring slowly with the spout positioned directly over the cup; if the leaking persists, our Consumer Assistance Center at 1-800-726-0190 would be happy to help with Ticket #8901124779. We understand how a recurring concern like this can affect your confidence in choosing Cuisinart again. Thank you for your continued loyalty and candid feedback, as it gives us valuable insight into where we can improve.

Aug 24, 2026
Reviewer name: Mimi61
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Save your money and time

Save your money and time. I purchased my first Cuisinart a few years ago. Last Nov saw this on sale so we purchased it, by mid July it died. While I was waiting for it to be replaced I used my old one. That died a couple days later. My replacement came and that made 11 cups of coffee and it also died!

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
reply from Cuisinart

We're sorry to hear about your experience with the Coffee Center® 2-IN-1 Coffeemaker and understand how frustrating it must be to have multiple units stop working unexpectedly. If you have not already done so, we recommend ensuring the unit is regularly descaled and that the water reservoir and removable components are properly seated, as these factors can affect performance. If you've already worked with our Warranty Center or need additional assistance, please contact our Consumer Assistance Center at 1-800-726-0190 and reference your original Ticket # so we can review your case further. Thank you for sharing your feedback; your comments are important to us and help us continue improving our products and consumer experience.

Aug 28, 2026
Reviewer name: Rafarez
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent coffee maker

[This review was collected as part of a promotion.] I was impressed with a sleep design and electronics. I like the fact that it is a dual functioning coffee maker no times I just want that one cup the filters help to brew a perfect cup of coffee every time this is a great coffee maker for the money I paid. Great value

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Aug 19, 2026
Reviewer name: dsp1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Recommend-but with caution

[This review was collected as part of a promotion.] Bought this unit to replace another brand that quit working. I had to return 2 of these coffee makers before getting the third one that didn't leak or wasn't missing parts. I purchased this maker toward the end of April and within 2-3 months, a coffee pod exploded and made a mess all over the maker and counter. Figured it was just an anomaly or something so I wasn't too concerned. However, it has happened 2 or 3 more times; coffee and coffee grounds all over. It seems like too much pressure builds, causing the k-cup to pop/explode. So now, I close the lid so the needle pierces the k-cup, then open and close the lid again to relieve any pressure that might build up. So far, this seems to be working. As for the coffee pot function, it works well, except if you put enough grounds for a full pot in the basket, you will get a ton of grounds in your brewed coffee. The water backs up in the basket, causing it to overflow and go between the basket and the basket holder and subsequently into your coffee pot. My neighbor has the same unit and hers does the same thing when making a pot of coffee. For these reasons I'm giving 3 stars. The functions on the unit itself pretty good, although I haven't tried setting it to auto-brew yet. I would recommend with caution.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
reply from Cuisinart

We're sorry to hear about the issues you've experienced, though we're happy to hear our team was able to assist with a warranty replacement. For single-serve brewing, ensuring the pod is properly seated and not overfilled may help reduce excess pressure, and for carafe brewing, using the recommended amount of coffee grounds can help prevent basket overflow. If you continue to experience any concerns, please contact our Consumer Assistance Center at 1-800-726-0190 and reference your original Ticket # so we can further assist you. Thank you for sharing your feedback; your comments are important to us and help us continue improving our products and consumer experience.

Jun 20, 2026
Reviewer name: Toby Setter
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Top notch product

By far the best coffee maker we have had and we used several before purchasing this one. The taste it produces is always perfect!

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Jul 8, 2026
Reviewer name: Bobbi0812
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Coffee Maker

I love my new coffee maker! I use the single cup during the week and the carafe side on weekends! Great addition to my coffee bar!

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861