Thank you for your feedback—we’re happy to hear our Customer Service team was able to assist you with replacements and provide support. We appreciate you taking the time to share your experience and your continued trust in our brand. If you ever need additional help or have questions in the future, our team is always here to assist. Please feel free to contact our Consumer Assistance Center at 1-800-726-0190.

We’re very sorry to hear about the trouble with your Cuisinart coffee maker and understand how frustrating this must be. Our team can help troubleshoot the brewing issue or arrange a replacement if needed. Please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900564597 so we can assist you directly. We value your feedback and the opportunity to ensure a better experience with our products.

Thank you for sharing your experience. We’re sorry to hear the carafe and unit caused issues, as that is certainly frustrating. If your carafe is spilling, please ensure it is properly seated on the warming plate and that the lid is securely closed before pouring. For further assistance, please contact our Consumer Assistance Center at 1-800-726-0190.

Thank you for sharing your detailed feedback. Ensuring the water reservoir lid is fully seated before filling and briefly pausing before removing the carafe may help reduce dripping from the brew‑pause valve; our Consumer Assistance Center can also walk through additional troubleshooting. Please contact us at 1‑800‑726‑0190 and reference Ticket #8900621954 our team can assist further. Thank you—we appreciate you taking the time to share your experience, as your feedback helps us improve future models.

We’re glad to hear you initially enjoyed your coffeemaker, though we’re sorry to learn that grounds have begun collecting inside and outside of the carafe. This can sometimes occur if the filter is not fully seated, the brew basket is overfilled, or if a paper filter folds over during brewing, so we recommend checking alignment and ensuring the correct grind size and filter placement. A quick rinse of the brew basket and spray head can also help prevent overflow. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can further assist.

We’re very sorry to hear about the issues you’ve experienced with your coffee maker. This is not typical performance, and our team would like to help troubleshoot or provide guidance to ensure proper use. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can assist you directly. Ticket #8900556755

Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the unit. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve. Cuisinart Consumer Care Team