We're sorry to hear that the Coffee Center® 2-IN-1 Coffeemaker SS-16 did not meet your expectations. We understand how frustrating it can be when a product feels overly complicated, for the single-serve feature, we recommend ensuring the correct brewing mode, serving size, and pod or filter assembly are selected, as setup requirements can vary between brewing options. If you continue to have difficulty with operation or feel the instructions did not adequately address your concerns, please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for taking the time to share your feedback—your comments help us improve product instructions, usability, and future consumer experiences.

We’re sorry to hear you’ve had repeated issues, as this is not the experience we want for our customers. An E07 code can sometimes indicate a flow issue, so we recommend unplugging the unit for a few minutes to reset it and performing a full descaling cycle to help clear any internal buildup. If the problem continues, please reach out to our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901017127 so we can assist with next steps. We appreciate you taking the time to share your experience, as your feedback helps us improve future models—thank you for letting us know.

We’re sorry to hear about your experience with the 2-in-1 Coffeemaker and appreciate you taking the time to share your feedback. For pod brewing, we recommend ensuring the pod holder and puncture needles are thoroughly cleaned and that the water reservoir is properly seated and filled, as excess steam and error messages can sometimes be related to water flow. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8901030720 so we can further assist you. Thank you for your feedback—it helps us identify opportunities to improve future models and enhance the overall brewing experience.

Thank you for your feedback—we’re happy to hear our Customer Service team was able to assist you with replacements and provide support. We appreciate you taking the time to share your experience and your continued trust in our brand. If you ever need additional help or have questions in the future, our team is always here to assist. Please feel free to contact our Consumer Assistance Center at 1-800-726-0190.

We’re glad to hear you initially enjoyed your coffeemaker, though we’re sorry to learn that grounds have begun collecting inside and outside of the carafe. This can sometimes occur if the filter is not fully seated, the brew basket is overfilled, or if a paper filter folds over during brewing, so we recommend checking alignment and ensuring the correct grind size and filter placement. A quick rinse of the brew basket and spray head can also help prevent overflow. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can further assist.

We’re very concerned to hear about your experience and take safety seriously. This is not typical performance, and our team would like the opportunity to review your unit and discuss the situation with you. Please contact our Consumer Assistance Center as soon as possible at 1-800-726-0190 so we can assist you directly. Ticket #8900556835

Thank you for sharing your experience with the Cuisinart 2‑in‑1 Coffeemaker, and we’re sorry to hear about the E07 error occurring so soon after purchase. An E07 message on the single‑serve side can sometimes be related to pod alignment or a blockage, and we recommend ensuring the pod holder is properly seated, the puncture needles are clear, and running a water‑only or cleaning cycle; our Consumer Assistance Center can help troubleshoot this in more detail. Please contact us at 1‑800‑726‑0190 and reference Ticket #8900605543 so we can assist further. We appreciate you bringing this issue to our attention, as your feedback helps us identify and improve pod‑brewing reliability in future models.