Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced

Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for

Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced

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4.2 out of 5 stars

stars2,156 ratings1,928 reviews

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Showing 1,211-1,220 of 1,928 reviews

Mar 8, 2026

NICHELLE

1 out of 5 stars review

Melted the plastic

I should have read the reviews first. This machine is known for getting too hot. It melted the plastic pod that you put the grounds in for a single serving. None of us should be consuming plastic!

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reply from Product Expert

We’re very concerned to hear about your experience and take safety seriously. This is not typical performance, and our team would like the opportunity to review your unit and discuss the situation with you. Please contact our Consumer Assistance Center as soon as possible at 1-800-726-0190 so we can assist you directly. Ticket #8900556835

Dec 18, 2025

isab

4 out of 5 stars review

good coffee maker

I purchased this about a month. Ago. Everytime I use a POD they explode on the POD side so of course the coffee is not strong at all. the carafe side is fine. I had purchase the Hamilton Beach flex brew and after awhile the Pods did the same thing.

Review from cuisinart.com

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Mar 14, 2026

EngelS

1 out of 5 stars review

Bought this less than 2 months ago and stopped working already! After reading reviews mine is no different KPod works but making a pot of coffee does not! I usually bought Ninja and I guess I will be going back to Ninja

Review from cuisinart.com

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reply from Cuisinart

We’re very sorry to hear about the trouble with your Cuisinart coffee maker and understand how frustrating this must be. Our team can help troubleshoot the brewing issue or arrange a replacement if needed. Please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900564597 so we can assist you directly. We value your feedback and the opportunity to ensure a better experience with our products.

Sep 12, 2025

LonnieV

1 out of 5 stars review

Stopped working after 3 months.

I purchased mine 3 months ago. For the limited amount of time it has worked, I really enjoyed it. However, it just stopped working yesterday. Now, I design electronic equipment for a living and things today just are not built like they used to be. If you get a few years of service, well that is all it is designed to do, but come on, 3 months. Really poor engineering and lack of life testing.

Review from cuisinart.com

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reply from Cuisinart

Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900372138. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team

Dec 7, 2025

Angel G

1 out of 5 stars review

Doesn’t last

I would not recommend this product. I first bought it in October of 2024. In June of 2025, it quit working. Would come on but would not brew a pot of coffee. The company replaced it and sent me a new machine in June of 2025. Now in November of 2025, the new machine is doing the exact thing. Will not brew a pot of coffee. Just continues to blink like it’s beginning to brew. Have done every troubleshooting that is recommended.

Review from cuisinart.com

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reply from Cuisinart

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. If you’d like further assistance, please give us a call at 1-800-726-0190 so our team can help.

Oct 3, 2025

Read all reviews

1 out of 5 stars review

Read all reviews before purchasing

I had this model replaced at least 4 times. Each time it was something different. One issue was the heating element another was it just stopped brewing. Previous to buying this I had a different coffee maker brand which lasted me over a decade( almost 20 years). I bought this because I have other cuisinart products that are quality products- but this machine is not.

Review from cuisinart.com

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reply from cuisinart

Hello- \n\nWe are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389907. If you email us, please use the subject line ‘Cuisinart Review’. \n\nCuisinart Consumer Care Team

Sep 13, 2025

BGS12411

1 out of 5 stars review

Would not recommend

I've have used (2) Cuisinart coffee centers for the past 12 years and really liked them. Recently I had to replace my current one. I bought the SS-16 BLK model, when I went to setup according to the instructions, the POD side did not work. Returned It for the exact same model, same problem. Totally dead! Really disappointed. Now I have to deal with the hassle of returning the second one. Will not purchase a Cuisinart again.

Review from cuisinart.com

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reply from Cuisinart

Hello, Thank you for taking the time to share your feedback with us regarding your Cuisinart product. We truly appreciate hearing from our customers, and we’ve carefully noted the details you provided about your unit. Your input is invaluable as we continuously strive to improve our products and ensure they meet — and exceed — expectations. Thank you again for reaching out and helping us enhance the Cuisinart experience.

Oct 4, 2025

Maybe coffee

1 out of 5 stars review

Bad purchase

This coffee maker has been horrible, not working having to push a little button inside 7 times trying to reset to make it work since about 6 months after we got it, now says e-07 and won’t work at all unless you unplug it and maybe it will maybe it won’t

Review from cuisinart.com

Helpful?

reply from cuisinart

Hello- \n\nWe are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389981. If you email us, please use the subject line ‘Cuisinart Review’. \n\nCuisinart Consumer Care Team

Sep 14, 2025

Skowis

1 out of 5 stars review

Single serve won’t work

I’ve owned mine for less than a year. First my pods would burst, no matter the brand. We learned to close the lid very slowly and still every 3 or 4 pods, 1 will burst. Then yesterday the single serve just won’t brew, just stopped. I’ve tried everything.

Review from cuisinart.com

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reply from Cuisinart

Hello, We’re very sorry to hear about the trouble you’ve experienced with your Coffee Maker. At Cuisinart, we are committed to delivering high-quality products and ensuring customer satisfaction. To assist you further, please don’t hesitate to contact us at 1-800-726-0190 or via email at customerservice@cuisinart.com. When reaching out, kindly reference ticket number 8900372029. If you choose to email us, please use the subject line: “Cuisinart Review.” We look forward to resolving this for you as quickly as possible. Warm regards, Cuisinart Consumer Care Team

Nov 4, 2025

Nana7414

2 out of 5 stars review

Disappointed it leaks water all over the counter.

I bought this coffee maker about 2 weeks ago. I have a regular Cuisinart coffee maker that I have had for over 10 years. I love it but thought I wanted one that would brew a pot of coffee or one K-cup of coffee, plus I liked the idea of having a water reservoir so I could keep water ready for a cup. I don't understand, but when I put water in the K-pod reservoir the water leaks out all over my counter. The first time I thought maybe I didn't get the reservoir on right, so the next time I paid close attention and made sure it was on right and secure. The same thing happened. Water leaked all over the counter. Has anyone else had this happen? It is so frustrating and disappointing that a Cuisinart product would be this defective. I should have gone with the Ninja one I was looking at first.

Review from cuisinart.com

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reply from Cuisinart

We’re very sorry to hear about the leaking issue you’ve experienced with your Cuisinart® Coffee Center® 2-IN-1 Coffeemaker. Please make sure the single-serve water reservoir is filled only to the MAX line and that it’s seated securely with no debris around the connection point, as even a small misalignment can cause water to leak. It may also help to remove the reservoir, rinse it, and reattach it firmly until it clicks into place. If the problem persists, our Consumer Service Team will be happy to assist at 1-800-726-0190.