Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars
434 ratings232 reviews
  1. 5 stars69% (299)
  2. 4 stars9% (41)
  3. 3 stars6% (28)
  4. 2 stars5% (20)
  5. 1 star11% (46)
Sort by |
Showing 61-70 of 232 reviews
Jan 14, 2023
Reviewer name: AR
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not a firm mattress!

This mattress seems to be well made and is affordable. Our complaint is that they claim it is a medium firm mattress, and it absolutely is not! The first four inches of the thing are different types of foam, all on top of coils. You never actually feel the firmness of the coils. We are returning ours this week.

Helpful?2SVFP6MA33XE15184806234
reply from Member's Mark

We are sorry the firmness of this mattress did not meet your expectations, AR. We appreciate you using the Member's Mark 100% Satisfaction Guarantee and returning this item. Please contact Member Support at (888) 301-0332 if you need any asssistance.

Mar 28, 2025
Reviewer name: SR
1 out of 5 stars
1 out of 5 stars review

Worst mattress

I ordered and received the King Medium mattress, and it is by far the worst mattress I have ever purchased. Weighing around 160 lbs, I find it extremely uncomfortable. It is incredibly soft with absolutely no support. I never expected a medium-firm mattress to be this soft. I usually like Members Mark products, which was my main reason for buying this, but this one is disappointing. Not worth it—I'm returning it.

Helpful?2SVFP6MA33XE15184806234
reply from Member's Mark Team

We are sorry to learn you are unhappy with the mattress, SR. Our mattresses can take a few days of regular use to "break in" to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee.

Jan 18, 2023
Reviewer name: Mike
4 out of 5 stars
4 out of 5 stars review

Punches above its class!

You don't know what you don't know. That's the way it is when searching for a new mattress online. But you'll be hard pressed to find a better mattress for the money. This is truly a 4+ especially if you're a side sleeper. I have slept on a Novaform for years which is a 7 firm. My shoulder and hip pressure points are really beginning to bother me. I bought this for my guest room and I have been using it a lot lately. Definitely a better mattress with a 5.5-6 firmness. A hint of "squishy" which might fool you into believing it's a hybrid. A solid buy.

Helpful?2SVFP6MA33XE15184806234
Feb 25, 2026
Reviewer name: Sydney
5 out of 5 stars
5 out of 5 stars review

Best. Mattress. Ever.

The best mattress I have slept on by far! The memory foam on top of the mattress is a cool gel and I feel it first thing when I lay down. This was an important part of my purchase as I often get hot at night and wanted a bed that would keep me feeling cool. So far I've only have for 5 days, but I look forward to going to sleep every night on my new mattress : )

Helpful?2SVFP6MA33XE15184806234
Sep 10, 2024
Reviewer name: Jkr333
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

Not firm. VERY soft. Returned

Helpful?2SVFP6MA33XE15184806234
reply from Member's Mark Team

We're sorry to learn the mattress wasn't right for you, Jkr333, and we hope you had a hassle-free return.

Jan 27, 2023
Reviewer name: John
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Needs to be thicker but it is ok

It says 12 inches of padding but only 10 inches with a tape measure

Helpful?2SVFP6MA33XE15184806234
Dec 10, 2023
Reviewer name: Cindy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth the money

Way to soft for an almost firm mattress. Plus can't return.

Helpful?2SVFP6MA33XE15184806234
Dec 11, 2022
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good nights sleep

Love this bed. Just enough firmness without being rock hard.

Helpful?2SVFP6MA33XE15184806234
Jan 26, 2023
Reviewer name: Js
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too soft

We like a soft mattress but this one is WAY too soft. In the process of returning it.

Helpful?2SVFP6MA33XE15184806234
reply from Member's Mark

We are sorry this mattress wasn't right for you, Js. We hope the return process is easy for you. Please contact Member Support at (888) 301-0332 if you need any assistance.

Nov 15, 2023
Reviewer name: LHouston
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

very soft

a lot softer than I expected or wanted.

Helpful?2SVFP6MA33XE15184806234
reply from Member's Mark Team

We're sorry to learn you aren't satisfied with your mattress, LHouston. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.