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Customer reviews for GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft. for
GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft.
4.2 out of 5 stars
stars136 ratings136 reviews
  1. 5 stars63% (86)
  2. 4 stars15% (21)
  3. 3 stars7% (9)
  4. 2 stars4% (6)
  5. 1 star10% (14)
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Showing 61-70 of 136 reviews
Jul 2, 2022
JanNYC
5 out of 5 stars review

MY AC IS OFF - OH NO IT'S IN QUIET MODE

Replaced all my windows AC's with GE models. The 12K is for my living room. Usually I had to increase the volume of my TV or Radio when the old one kicked in. The past few days it has happened frequently I thought the unit was off as I had forgotten it was in quiet mode. And still the whole livingroom was nice and cool

Review from geappliances.com
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Jul 25, 2025
Manuel 2
5 out of 5 stars review

Excelente A/C

Its a excelente product and its a quiet A/C also its have wifi so I can trun it on with my cel.

Review from geappliances.com
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Jun 26, 2025
Tul10
5 out of 5 stars review

Nice and cooling

100% easy to install, no noises, great cooling and coverage.

Review from geappliances.com
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Jun 28, 2025
PC11
5 out of 5 stars review

Great product

Good excellent!!! cool!!!! great!!! ultra quiet!!!

Review from geappliances.com
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Jun 24, 2025
gmtec
5 out of 5 stars review

Great features on this unit.

Just installed on 6-23-2025, seems to work as advertised!

Review from geappliances.com
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Aug 19, 2025
Sbottman
5 out of 5 stars review

Air conditioning

Great cooling system, super easy to manage and easy to install

Review from geappliances.com
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Aug 9, 2022
A1978
5 out of 5 stars review

Great strength and very quite

I live in a a small in law and wanted to go with a mini split system but it was unfortunately not doable after some research I chose this unit. It’s cools very well and it exceptionally quiet! I highly recommend this unit.

Review from geappliances.com
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Jul 3, 2023
Anonymous
5 out of 5 stars review

Excelente Compra No me arrepiento

El aire acondicionado funciona super bien, enfría rápido el cuarto, no gasta casi nada de energía y con la aplicación es super fácil ver el consumo. Además no hace nada de ruido mientras está encendido.

Review from geappliances.com
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Aug 11, 2023
TPhilipH
5 out of 5 stars review

POWERFUL and Silent

By far, best window unit made. I am an HVAC tech. this unit uses technology usually only found in central units to be much more efficient and much quieter than normal window units.

Review from geappliances.com
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Aug 24, 2023
Joe M
1 out of 5 stars review

Stopped working after one month

This air conditioner failed after one month of rare use. I repeatedly receive the E 14 error code which is not referenced in the manual complete waste of effort and money.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE Appliances

Oh no! We're so very sorry to hear that your new air conditioner stopped working. This is certainly not the experience we want for you and we're happy to help! Fault or error codes are programmed in air conditioner controls to help service technicians quickly diagnose issues with the unit. In the event that the electronic control displays an EP or any other fault or error code, a trained service technician should be called to diagnose and correct the issue. We do not have a list of all the fault or error codes and their meanings since they all indicate a service issue. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We're here if you have any questions or concerns. - Tierra@GEA