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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars
433 ratings231 reviews
  1. 5 stars69% (298)
  2. 4 stars9% (41)
  3. 3 stars6% (28)
  4. 2 stars5% (20)
  5. 1 star11% (46)

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Showing 61-70 of 231 reviews
Mar 28, 2025
Reviewer name: SR
1 out of 5 stars
1 out of 5 stars review

Worst mattress

I ordered and received the King Medium mattress, and it is by far the worst mattress I have ever purchased. Weighing around 160 lbs, I find it extremely uncomfortable. It is incredibly soft with absolutely no support. I never expected a medium-firm mattress to be this soft. I usually like Members Mark products, which was my main reason for buying this, but this one is disappointing. Not worth it—I'm returning it.

Helpful?3SDSH06NCGFD15152559667
reply from Member's Mark Team

We are sorry to learn you are unhappy with the mattress, SR. Our mattresses can take a few days of regular use to "break in" to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee.

Nov 27, 2024
Reviewer name: longtime customer
1 out of 5 stars
1 out of 5 stars review

Deformed within two months of use

This mattress is way too soft. It deformed after just two months of use. Now it has a slope on one side. I contacted customer service thru chat and they said someone would reach out to me with in three days but no body reached out to me. I am long time Sams club customer. Used to spend thousands (which reduced by a lot when they started charging shipping for plus members). Very disappointed.

Helpful?3SDSH06NCGFD15152559667
Jan 30, 2026
Reviewer name: Darci
3 out of 5 stars
3 out of 5 stars review

This mattress is ok. I've had it for a couple of years now and tend to sleep in the same spot because my child and dog also sleep in my bed a lot. I am noticing that the area I usually sleep in is starting to have a different firmness than other parts of the bed. I was hoping that it would last a lot longer.

Helpful?3SDSH06NCGFD15152559667
Feb 25, 2026
Reviewer name: Sydney
5 out of 5 stars
5 out of 5 stars review

Best. Mattress. Ever.

The best mattress I have slept on by far! The memory foam on top of the mattress is a cool gel and I feel it first thing when I lay down. This was an important part of my purchase as I often get hot at night and wanted a bed that would keep me feeling cool. So far I've only have for 5 days, but I look forward to going to sleep every night on my new mattress : )

Helpful?3SDSH06NCGFD15152559667
Dec 10, 2023
Reviewer name: Cindy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth the money

Way to soft for an almost firm mattress. Plus can't return.

Helpful?3SDSH06NCGFD15152559667
Jan 26, 2023
Reviewer name: Js
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too soft

We like a soft mattress but this one is WAY too soft. In the process of returning it.

Helpful?3SDSH06NCGFD15152559667
reply from Member's Mark

We are sorry this mattress wasn't right for you, Js. We hope the return process is easy for you. Please contact Member Support at (888) 301-0332 if you need any assistance.

Nov 15, 2023
Reviewer name: LHouston
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

very soft

a lot softer than I expected or wanted.

Helpful?3SDSH06NCGFD15152559667
reply from Member's Mark Team

We're sorry to learn you aren't satisfied with your mattress, LHouston. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 27, 2023
Reviewer name: John
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Needs to be thicker but it is ok

It says 12 inches of padding but only 10 inches with a tape measure

Helpful?3SDSH06NCGFD15152559667
Dec 11, 2022
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good nights sleep

Love this bed. Just enough firmness without being rock hard.

Helpful?3SDSH06NCGFD15152559667
Sep 10, 2024
Reviewer name: Jkr333
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

Not firm. VERY soft. Returned

Helpful?3SDSH06NCGFD15152559667
reply from Member's Mark Team

We're sorry to learn the mattress wasn't right for you, Jkr333, and we hope you had a hassle-free return.