No wonder this is a best seller. Well made. The posts are solid even though they have cedar panels on the outside and lots of 2x2s inside to make they solid. But you have to use your own judgement in using the manual to fit your own needs. I put up the basic frame first and keep making sure the 4 posts are perfectly straight before the next step. Also, DON'T screw in the 4 braces early, as they suggested in the manual, until the very last step. Because as you take a step to make one post straight, the other posts shift. As careful as I was to make sure I do the braces last, I still had to redo all posts! To lift up the entire structure to secure the post footing with concrete screws is unrealistic because by then the pergola is already too heavy. It is like a table already. Why would you fasten down an 600 lb dining table?

I bought this over the 2019 Memorial day weekend which included free shipping as part of the special. It was delivered withing 10 business days, in long boxes. Boxes are heavy, need two strong people to lift. I was able to assemble the pergola within four hours. It really adds visual depth to my patio, ties the house in nicely to the yard and provides great shade. I will be adding a canvas piece to the side for additional UV protection but overall I would definitely recommend this product.

Hi and I'm happy with the pergola. All came out well, I had my son in law and a friend put it together, definitely one needs two persons to do it. I'm in South Florida, where hurricanes are a normal and though we have not been hit by a biggie in a few years, every year we do get one, so we drilled down some sort of anchors and if it comes, we will tighten the poles and some of the cross-bars with adjustable wraps. Finally I will try to paint it with wood protection, Winmax I think it's called, every year. Ah, I'm also going to have a manually retractable Canvas roof built because the sun is burning hence difficult to enjoy in the afternoons. I'm happy and the Pergola is on top of a cement slab in my backyard, not on grass. I recommend it!

The seller stated we would receive the pergola within 10 to 17 days from order date and we received it on the 10th day. The men who delivered it did a great job and actually carried it into our garage and I'm glad they did because the 2 boxes were quite heavy. The assembly instructions were good, but the hardware not so good. We had to spray WD-40 on the nuts and bolts or else they would bind. I'm not sure why they designed then top support beams in 2 pieces, it would have made more sense if it was 1 piece, and assembly would have gone a lot quicker. Overall it took 3 of us about 4 hours to assemble it and it looks very nice. We are very satisfied with our purchase.

This pergola more than met our expectations. The only issue we had was that it was delivered earlier than the estimated delivery date and we were out of town but they left it where we wanted and in the end we’re glad to get it earlier than predicted.

The pergola is beautiful. The pergola arrived in four boxes. Nothing was damaged, no parts were missing. The setup instructions were easy to follow, Sine the pergola is made from cedar the individual parts are not overly heavy. My wife and I set this up in a day. We couldn’t be happier. I would recommend this to anyone looking for a pergola.

I purchased this Pergola as a Mother's Day gift. I had a unique size area where every Pergola was either too big or much too small. After reviewing the online plans, I determined with my basic construction knowledge and tools that I could modify the 10' X 12' Pergola slightly smaller to fit my area. Even without modifications, this Pergola was good quality and easy to install. I would definitely recommend this to other buyers.

I shopped a lot of pergola kits and feel this one was a very good value. Assembly took about 7 hours with myself and my wife. Using the Bilt app on a tablet is highly recommended, since it's much easier when you can zoom in and rotate to see how parts go together. No issues whatsoever with holes lining up. The one problem we faced was getting the two end assemblies upright and connected together with the side rails. It would have been far easier with three people - two to support the end assemblies while the third person installed the side rails on top. The instructions don't give any tips. We managed, but it wasn't pretty! I also question how, once fully assembled, it's possible with two people to mark where the plastic feet should sit, move the pergola to anchor the feet and then put the pergola back in place. The pergola weighs 400 pounds. Our patio is shaded from the prevailing winds by the house, so we'll take our chances and not anchor it.

Overall I feel this was a great value. A well designed pergola at a reasonable price. Assembly was straight forward with clear directions. Did it by my self over a couple of Saturdays could have done it in a 1/3 of the time if I had a helper. Very satisfied with finished product.

We looked at many different pergolas before deciding to go with this. It is absolutely perfect for our back yard. It is sturdy, and I have no doubt that it will be able to withstand all the weather elements. We did stain it before we put it together as was suggested. Family and friends have asked where they can buy one too! Shipping and delivery was easy, the delivery company that delivered the boxes were very nice and made sure it was away from the road.