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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars
435 ratings232 reviews
  1. 5 stars69% (300)
  2. 4 stars9% (41)
  3. 3 stars6% (28)
  4. 2 stars5% (20)
  5. 1 star11% (46)
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Showing 41-50 of 232 reviews
Sep 26, 2024
Reviewer name: Paul R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for College Student

Bought this for our son who just got an appt at school. He loves it- says it was easy to set up and is very comfortable.

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Nov 29, 2022
Reviewer name: Rhinosgrl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy with this purchase!

Bought this for our guest room and are pleased with the purchase. Our guests enjoyed the comfort and the shipping was quick-earlier than the proposed date of the order.

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Aug 19, 2023
Reviewer name: Nolola
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too soft / squishy

Wanted to like for the price. Mattress was all gel foam and not enough structure for our needs. Returned. Return was easy and Sam's setup pickup at my convenience.

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reply from Member's Mark

We're sorry to learn the mattress wasn't right for you, Nolola, and we're glad your return was hassle-free.

May 7, 2023
Reviewer name: Jason H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress

My wife and I love this mattress. It’s super soft and a dream to sleep on. We had it shipped right to us and the packing was solid. This mattress is such a great value. I would recommend it to anyone.

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Nov 22, 2022
Reviewer name: Sharon H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality/Comfort

We used our trailer for our own pick up. Box was easy to move into home. Mattress exactly what we wanted & hoped it would be. Used Sam's because of their mattress refund policy (just in case).....NO return from this buyer! Quality & Comfort.

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Jun 26, 2023
Reviewer name: Liissssaa
1 out of 5 stars
1 out of 5 stars review

I hate this thing

It's too soft. Medium to firm? Nope. Had it for about 4 months now.... It's so awful. The sheets fall off because there is now structure at the corners. Plus we constantly have to adjust the fitted sheet because of the smooth cooling top. Our heads sink even with our nice thick pillows. Back hurts.

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reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Oct 15, 2023
Reviewer name: LR
1 out of 5 stars
1 out of 5 stars review

Way too soft!

This mattress is not medium firm! It is way too soft. Caused the worst lower back pain that almost had me crippled. This thing went back to the store. Return process was a nightmare because it was a huge king size. They couldn't get it through the door! Had to open the side panels of the door. So embarrassing!! Do not buy this in the store because if you want to return it then it is up to you to get it back to the store. I brought it home in a box in my small SUV. I had to borrow a truck to return it. Ugh

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reply from Member's Mark Team

We appreciate your honest feedback on our mattress and are sorry you had difficulties returning the product, LR.

Dec 6, 2022
Reviewer name: mattress
1 out of 5 stars
1 out of 5 stars review

Horrible smell never went away.

Purchased this mattress on 11/12 and till this day 12/6 there has been a very strong plastic smell. The scent radiates off this mattress and has filled the entire room with it. I have tried to leave the windows open with fans in the room for 3 days now and no luck. I’ve also tried carpet cleaner powder and no luck. I’ve washed the removable covers twice and this smell does not want to go away. Haven’t been able to sleep on this mattress due to the strong scent it can’t stop to be releasing. Do not recommend.

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reply from Member's Mark

We are sorry about your experience with this mattress. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you. All Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time.

Apr 7, 2024
Reviewer name: MMS
5 out of 5 stars
5 out of 5 stars review

Thanks to the bad reviews

We were looking for a plush hybrid mattress and came across this "medium firm" one. I read the reviews that it's actually soft so we decided to try it. My opinion is that this mattress is both. It has a very soft top layer with a very supportive foundation. It's perfect for us, both side and back sleepers. I feel that it's the perfect mattress if you're having trouble with pressure points at your hips and shoulders. I would've never considered this mattress with a medium firm description but thanks to the negative reviews I changed my mind.

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Apr 28, 2025
Reviewer name: LaHabraApe
5 out of 5 stars
5 out of 5 stars review

Fantastic

Wife and i were in the market for a new king size bed. Went and felt a $2,500 king hybrid ortho firm bed at one of our local mattress shops. My Wife loved it, and i hated the price tag. But at the last second before i purchased the bed she wanted she had a change if heart. So I took a picture of the bed she wanted, and found this hybrid bed that checked all the boxes for $500 at Sams. Holy momma, i cant tell the difference when laying on it, we absolutly love this bed. The firmness is perfect for us. The hybrid is so cool because of the little coils. When any of us move around in bed we can't feel the bed move, its so cool because of the little coils. We went from a plush king size to a firm hybrid and i don't think we'll ever buy anything other then something like this. We've only had it a few days now, but it seriously awesome. We wake up feeling wonderful as apposed to our plush bed where we would wake up aching all over our body. The box it comes in weighs over 100 pounds, i had to borrow my neighbors dolly to get the bed into the room. From there unboxing it and throwing away the trash was fairly simple. I was expecting the matress to have a weird plastic stench, but it has a pleasent clean/fresh scent almost like a new car scent. Its not harsh at all. I was also expecting to open the bed and have to wait a few days to let it fully stretch out or completely mold into itself. But i did none if that, i opened it up, put a sheet over it, and we slept on it a few hours later. I would recommend visiting your local mattress shop, finding a bed that feels good to you, then checking sams beds for something similiar. As you could imagine its a gamble because you havent laid on the bed you spent good money on from sams. But hot dang, we're glad we took the gamble and purchased this king hybrid bed. Wife and i would highly recommend this Members Mark King size hybrid firm bed. Good luck to you all.

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