This mattress is way too soft. It deformed after just two months of use. Now it has a slope on one side. I contacted customer service thru chat and they said someone would reach out to me with in three days but no body reached out to me. I am long time Sams club customer. Used to spend thousands (which reduced by a lot when they started charging shipping for plus members). Very disappointed.

It's too soft. Medium to firm? Nope. Had it for about 4 months now.... It's so awful. The sheets fall off because there is now structure at the corners. Plus we constantly have to adjust the fitted sheet because of the smooth cooling top. Our heads sink even with our nice thick pillows. Back hurts.

I set a reminder on my phone to review this after having it a year. I went from a traditional mattress + box spring on a simple frame to this hybrid mattress on a zinus smart base, so that was quite a change. I have now been sleeping on it for a little over a year. I was used to sleeping on a pretty firm mattress for most my life but found as I've aged that I was waking up with sore shoulders and hips. I'm a side sleeper. This is much softer than I had but I don't find that bad. You sink in a little bit but you don't have a you-shaped impression in the bed like I've experienced on a straight memory foam mattress. That being said, it's a little more effort to roll over in bed. One thing I was looking for and got in this mattress was less transfer of motion when my partner gets in or out of bed. The traditional mattress had quite a lot of movement that could be very disruptive. I debated for a long time between the hybrid and full memory foam with being unsure if the motion would be a lot better with the memory foam. I really wanted the extra support of the hybrid so I was pleased at lack of motion transfer. I am overall happy with this bed and would recommend to anyone that does need a bit softer on the pressure points.

So, I just bought this mattress for a roommate who is coming to live with me tomorrow for a few months. The mattress arrived 3 days ago, so I had to try it out myself. I'm not going to lie, I was skeptical at first when I went to lay down because it felt soft and I'm a firm bed person! However, when I sat up in it and was propped up by my back rest pillow, I quickly fell into this deep sleep sitting up while I was watching TV. I woke up at 4:00 AM and was extremely surprised to see the lights and TV on. I never fall asleep sitting up. I just felt so comfortable and so tired that I fell asleep where I was. So, after I woke up, I put my back rest pillow on the floor and put my head on the pillow and fell back into this extremely deep comfortable sleep and did not get up once to go to the bathroom! That is very rare for me to do that. The mattress molds to your body, doesn't smother you, is cool and feels soft, yet it's firm! (JUST RIGHT)! It feels so right that I don't want to get out of bed in the mornings. I just want to keep hitting snooze! Hahaha! Most importantly, I am 46 years old and have lower back problems, especially when I get up in the morning. Well, it must have been my old mattress because I easily got up from this new mattress (due to the way they make the outside rim of the mattress) and right onto my feet and had absolutely NO back pain! I felt refreshed and felt like I had a great nights rest. I am truly amazed! I have been sleeping in it for the past 3 nights now and I have to give it up tomorrow night:( I was so bummed about having to give it up, that I had to order a Queen size "Member's Mark Hotel Premier Collection 12" Hybrid Mattress" for my bed! Haha! I am super excited about it and I am super excited for my new roommate to try it out and see what she thinks about the mattress;) It is a great quality mattress and you can't beat the price for that kind of quality! 5 STARS!! Worth every penny!

All the reviews are promotional so don't trust it. This mattress smells horrible, strong and toxic. It smells throughout whole space and beyond. I left the doors and windows open all night to air out but the smell remains strong and concerning. As far as quality, I opened it up and it appears refurbished in some parts especially the springs. It's much more soft than advertised. It did open to 12' and the mattress cover appeared of good quality but even after washing it in hot water it's still smells toxic. Skip this one and go to a top brand mattress.

We had this bed for over a year. At first the bed wasn't too bad but not soon after a few weeks we were having the worst sleeps of our life. We rotated the mattress, bought toppers etc and started sleeping on our couch. The mattress is VERY hot and not medium/firm like described. Mattresses in general are very expensive but the price of this one isn't worth the sleepless nights and painful body aches the morning after. Super soft mattress, terrible durability. This bed left a mark in its member.

You don't know what you don't know. That's the way it is when searching for a new mattress online. But you'll be hard pressed to find a better mattress for the money. This is truly a 4+ especially if you're a side sleeper. I have slept on a Novaform for years which is a 7 firm. My shoulder and hip pressure points are really beginning to bother me. I bought this for my guest room and I have been using it a lot lately. Definitely a better mattress with a 5.5-6 firmness. A hint of "squishy" which might fool you into believing it's a hybrid. A solid buy.

This mattress seems to be well made and is affordable. Our complaint is that they claim it is a medium firm mattress, and it absolutely is not! The first four inches of the thing are different types of foam, all on top of coils. You never actually feel the firmness of the coils. We are returning ours this week.

Wife and i were in the market for a new king size bed. Went and felt a $2,500 king hybrid ortho firm bed at one of our local mattress shops. My Wife loved it, and i hated the price tag. But at the last second before i purchased the bed she wanted she had a change if heart. So I took a picture of the bed she wanted, and found this hybrid bed that checked all the boxes for $500 at Sams. Holy momma, i cant tell the difference when laying on it, we absolutly love this bed. The firmness is perfect for us. The hybrid is so cool because of the little coils. When any of us move around in bed we can't feel the bed move, its so cool because of the little coils. We went from a plush king size to a firm hybrid and i don't think we'll ever buy anything other then something like this. We've only had it a few days now, but it seriously awesome. We wake up feeling wonderful as apposed to our plush bed where we would wake up aching all over our body. The box it comes in weighs over 100 pounds, i had to borrow my neighbors dolly to get the bed into the room. From there unboxing it and throwing away the trash was fairly simple. I was expecting the matress to have a weird plastic stench, but it has a pleasent clean/fresh scent almost like a new car scent. Its not harsh at all. I was also expecting to open the bed and have to wait a few days to let it fully stretch out or completely mold into itself. But i did none if that, i opened it up, put a sheet over it, and we slept on it a few hours later. I would recommend visiting your local mattress shop, finding a bed that feels good to you, then checking sams beds for something similiar. As you could imagine its a gamble because you havent laid on the bed you spent good money on from sams. But hot dang, we're glad we took the gamble and purchased this king hybrid bed. Wife and i would highly recommend this Members Mark King size hybrid firm bed. Good luck to you all.

I was not sure how I would feel about a bed I wasn’t able feel try in-store. The first night was not the best, but I don’t think I gave the bed enough time to set, it was a little too soft. The second night - wow. I was impressed with the comfort. The bed is soft but not too soft, and the springiness is great. It formed up nicely and is very comfortable. I recommend this bed.