Hi, there. Thank you for sharing your experience with the LG Dishwasher (LDFN4542S) model. We understand your concern about when expectations regarding installation services are not met. We strive to provide exceptional customer service and ensure our customers are well informed and supported throughout their purchase journey. To help address your situation, we recommend verifying the installation requirements and ensuring that all necessary components, like hoses, are accounted for. You can also contact Sam's Club customer service at 888-746-7726 to address your concerns, offer assistance, and discuss potential solutions. If you encounter any difficulties during the installation process or have further questions, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you with the next steps. We appreciate your patience and are here to support you. ^Juvy

Hi there. We understand your situation with the delivery and installation experience of your LG LDFN4542S Dishwasher. While the purchasing process through Sam’s Club may have been smooth, we know how important timely and complete service is. We suggest reaching out directly to Sam’s Club for assistance with your delivery concerns and installation scheduling. You can contact their support here:Contact Us - https://help.samsclub.com/app/answers/detail/a_id/167/~/contact-us---sams-club)If you have any questions or need support for your dishwasher once it’s set up, feel free to message us on social media @LGUSSupport. We’re here to help!—Renzo

Thank you for sharing your experience with your L G .QuadWash Dishwasher. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha

Hi, Mayurk. Thank you for sharing your experience with us. We understand that your LG Dishwasher (LDFN4542S) model is leaking water and that your dishes aren't drying as expected. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help resolve the leaking issue, we recommend checking the door seal for any visible cracks or debris that might be affecting its function. Additionally, ensure that the drain hose is properly positioned and not kinked, as that can also cause water leakage. For more help, you may visit the following links: https://www.lg.com/us/support/help-library/lg-dishwasher-troubleshooting-leaking-issues--1390840766052 and https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758.Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy

Hello. Thank you for sharing your experience with your LG LDFN4542S Dishwasher. Noticing rust on the racks after just a couple of years is definitely something worth looking into, and your feedback on the build quality is important. To allow us to properly investigate the details of your specific product model and to see how we can assist with your rack‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dishwasher-maintenance--1433962981524 ^James