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Customer reviews for Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size
4.9 out of 5 stars
stars
609 ratings609 reviews
  1. 5 stars91% (552)
  2. 4 stars7% (40)
  3. 3 stars1% (9)
  4. 2 stars0% (2)
  5. 1 star1% (6)

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Showing 81-90 of 609 reviews
Aug 26, 2023
Reviewer name: HK
1 out of 5 stars
1 out of 5 stars review

Avoid if you have Deck

The Product seems to be of quality from the look of it. But my issue was with Delivery and Installation and the BYD Customer Service 1. Delivery guys lay this over my garage eyberow roof and damaging the lip 2.Installers came and inspected and said that this product dont have necessary fasteners to fasten it to deck and they cannot guarantee they can install over the joist and no guarantee that it can withstand hurricane. Meaning this is completely useless for me 3. The Sams and BYD customer service did not handle the damage claim efficiently , they kept bouncing me back and forth. Will update once I have positive outcome 4. BYD customer initiated a return and I am waiting over week without any response the carrier

Helpful?32PKGMOJDABN15032457993
reply from BYDSales

Contact a BYD Customer Service Supervisor so we can find out what the delay in picking up your product is. 800-856-4445 8a-6p CT seven days a week.

Jul 19, 2026
Reviewer name: Juls
5 out of 5 stars
5 out of 5 stars review

Satisfied

Im satisfied with my 20x20 kingsport carport. Turns out nice and took me 2 days to assemble. Overall very nice carport

Review from backyarddiscovery.com
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Aug 28, 2026
Reviewer name: Ossiandave
5 out of 5 stars
5 out of 5 stars review

Awesome

This thing is awesome, it's everything you ever wanted. It's built extremely well. Had a crew put it together, took them about 8 hours to complete.

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Review from backyarddiscovery.com
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Aug 29, 2026
Reviewer name: Albert
5 out of 5 stars
5 out of 5 stars review

Great shade over patio.

I put it up a month ago and it has been great. Very good directions and easy to assemble. Worth the money.

Review from backyarddiscovery.com
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Aug 3, 2026
Reviewer name: jj2300
5 out of 5 stars
5 out of 5 stars review

Well built

Our new gazebo fits perfectly in our patio space, seems very well constructed and looks great! Oh, the Santa Maria grill is awesome too 😀

Review from backyarddiscovery.com
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Mar 20, 2026
Reviewer name: Zuniga Family
5 out of 5 stars
5 out of 5 stars review

Very sturdy

I love this gazebo! very sturdy and good quality. Hard rooftop. We painted black to make it match our house.

Review from backyarddiscovery.com
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Mar 30, 2026
Reviewer name: Dcjkel67
5 out of 5 stars
5 out of 5 stars review

Perfect delivery

We have set this up and are Waiting on warmer weather to start grilling - It also matches the color our fence perfectly!!

Review from backyarddiscovery.com
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Apr 6, 2026
Reviewer name: DURINDIA
5 out of 5 stars
5 out of 5 stars review

Absolutely worth the expense

The perfect gazebo with mesh around it for my hot tub and relaxing furniture. The electrical outlet is a plus.

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reply from BYDSales

We appreciate your feedback!

Jun 7, 2026
Reviewer name: Stvhrmn71
5 out of 5 stars
5 out of 5 stars review

Great BBQ Gazebo

This is a beast and looks great. Great quality parts and instructions are clear. You will not be disappointed.

Review from backyarddiscovery.com
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May 12, 2026
Reviewer name: Aaron
5 out of 5 stars
5 out of 5 stars review

Great product

Built it a month ago. Very good instructions and components. Easy to assemble. Works great on the patio

Review from backyarddiscovery.com
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