Thank you for taking the time to share your thoughts on this! Align products go through extensive quality testing because consumer satisfaction is important to us, so we're sorry to hear that you're unhappy with your products packaging, and we're really grateful for your feedback. Consumer comments are really unvaluable to us as reports such as yours will help improve our future quality efforts. If possible, our team would love to learn more about your experience and assist you further from here. Please give us a call at (800) 208-0112, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST, so we can help!

Thanks for reaching out, Paula. Align has been developed for a wide range of people who experience digestive problems, and our products go through many quality checks to ensure they are safe and effective when used as directed. Most people begin to notice differences in their digestive health in the first few weeks. If you find you have any questions or concerns, please don't hesistate to give our Align Team a call at 1-800-208-0112 from 9AM -- 6PM EST Monday–Friday. We'll be happy to assist you.