Thank you for taking the time to share your thoughts on this! Align products go through extensive quality testing because consumer satisfaction is important to us, so we're sorry to hear that you're unhappy with your products packaging, and we're really grateful for your feedback. Consumer comments are really unvaluable to us as reports such as yours will help improve our future quality efforts. If possible, our team would love to learn more about your experience and assist you further from here. Please give us a call at (800) 208-0112, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST, so we can help!