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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 51-60 of 1,654 reviews
Jun 11, 2021
Reviewer name: jcreter1231
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great, clean look

[This review was collected as part of a promotion.] I bought this to replace a 15 year old refrigerator. I love that it has a smooth surface on the doors and built in handles. The LED light is bright and the glass shelves are nice. Plenty of space in the freezer.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 24, 2022
Reviewer name: Sparkchaser86
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

How cold is it

[This review was collected as part of a promotion.] Bought this refrigerator on the 1st of December and let it find itself after a 24 hour break in time. Bone chilling cold in the refrigerator section at 37 degrees and approximately 0 degrees in the freezer. Without a doubt everything you could ask for in an appliance. Registration on line was painless and swift.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Mar 16, 2021
Reviewer name: Texles
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great simple refrigerator

[This review was collected as part of a promotion.] Bought this for a garage fridge and it is big and spacious. I am hoping that with simplicity of this design that it will last longer without issues. The Freezer and Refrigerator are very spacious. The fruit and vegetable drawers are also very spacious. So far, no regrets.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Oct 18, 2023
Reviewer name: May C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] I brought this a year ago how ever the motor stopped working a year in but I still have it a 5 star because LG came to my house a couple days after I contacted them and replaced the motor in my freezer in less than 15 minute. And it’s working like new again.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
May 1, 2023
Reviewer name: littleminkee
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far, So good

We had to buy a fridge quickly when the door literally fell off our crappy old one! We choose this one because the price was great for the size. We have only had it for a few weeks, but so far it is working fine! The door catches on something...I think maybe the door shelf is hitting the veggie drawer or something? So sometimes the door won't shut on its own without being forcibly closed. Other than that it is working for us - and it has an attached door!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social.

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Oct 2, 2023
Reviewer name: Dorolei122
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not cold, not happy

I am sorry not to give a positive review: freezer ices up every few weeks, fridge is never colder than 55. The shelf spacing inside not easy to organize items, crisper handles too big and no lowest shelf on door because of that. Door too close to floor, my bare feet get caught if I don’t watch out. The light is always on. The technician was in contact with me, but is a few hours away and has not yet scheduled a visit.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team

We appreciate your review of the LG Top Freezer Refrigerator! It's unfortunate to hear that you are experiencing problems within a short amount of time. Our team is committed to ensuring your satisfaction, and we want to help you resolve this issue as quickly as possible. To do so, we recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport and providing them with the repair number. We'll do everything we can to get you up and running! ~Rita

May 11, 2021
Reviewer name: Deb70
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice and Roomy!

[This review was collected as part of a promotion.] I bought this about 6 weeks ago. I am really liking it! It’s very roomy with adjustable shelves. I really like the door shelves. They are enclosed on the front so things cannot slip through, rather than just a slat. It has a nice large freezer compartment. I am pleased with the overall quality.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 17, 2022
Reviewer name: Happy in new home
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Finally, the perfect refrigerator!

[This review was collected as part of a promotion.] We moved into our new home, and it was time to buy the appliances I always wanted! This LG refrigerator is the perfect size for our entertainment area! I need a product I can count on! Something reliable, good looking, and priced just right! This LG refrigerator is all that and more! We just ordered a huge one for the kitchen, as well as dishwasher, washer and dryer; we will continue to buy LG!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Feb 21, 2024
Reviewer name: Amberlina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome features.

I love my refrigerator. It is large and roomy. I am able to store many items and my refrigerator doesn't look crowded or junky. The freezer section holds days of meat and other items. I'm glad I made this selection, because it holds more than I thought. Great purchase.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jun 3, 2022
Reviewer name: Devinlc
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Compressor failed

[This review was collected as part of a promotion.] I inherited this refrigerator from the seller when I bought his home. He bought it new for the sale. No idea if it was working from day 1, but when we moved in, about 3 months after he bought it, it completely did not work...the compressor was shot. Unfortunately, the seller tried to be thoughtful and leave some food for us, so the 3-month-old stench was horrible. To LG's credit, as the unit was under warranty, they did promptly send a crew out to examine and order a new compressor and then, about 3 days later, they installed it plus replaced the stench-filled inner compartment with a new one, all free of charge. So, kudos to LG for making it right, but a new fridge should not fail to work right out of the gate like that. That said, the unit is fairly plain, with no water dispenser or ice maker. Once the compressor is working, it is functional but very plain. I would give it an Average rating if not for the compressor issue.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy