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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 451-460 of 1,654 reviews
Jan 19, 2024
Reviewer name: 123martha
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good basic frig, with high efficiency

Installed 12/6/23 Good basic frig, last frig was bottom freezer but didn't like that all newer bottom freezers are drawers. Needed to upgrade my organization to be able to find things while bending over and have done that with clear plastic boxes; fortunately can get frequently used stuff in the door. Not many options for my available space. Like that this is very quiet and seems to hardly ever run. Black exterior fingerprints easily. Have learned to close softly to prevent freezer from "popping" (could not adjust the "pop" out with suggestions to leveling).

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Sep 7, 2023
Reviewer name: Rose1234
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Mostly good

[This review was collected as part of a promotion.] I bought this back in May (it's September now) and so far we are satisfied with the performance. One critique I have is that there is a demo mode, which allows the unit to appear on, but not produce any cold, which is easily tripped using the temperature control button in the back. I wish this button were separate from temperature control or it was less easily tripped.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jun 9, 2021
Reviewer name: Bittersweet
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful refrigerator.

[This review was collected as part of a promotion.] This refrigerator is sleek, quite, nice and everything you can imagine! The price is right and you can never go wrong with a stainless steel refrigerator. Honestly this is the best refrigerator I’ve ever purchased. The top freezer works amazing! I am highly satisfied with the quality and space it has. I even decorated it it ;) That’s how in love I am with it!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 28, 2021
Reviewer name: Maddodvt
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect For Second Refrigerator For the Price

[This review was collected as part of a promotion.] I purchased this to hold overflow veg from the garden. Perfect also to stock up in items so you’re not running to the grocery store every other day (needless exposure to COVID). There is a problem that the door goes almost to the floor. You definitely need to stand to the side when opening. Also it may have 20 cubic feet but shelf arrangement possibilities and the hanging down temperature control unit is definitely in the way. Therefore as an everyday refrigerator not so good.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 10, 2024
Reviewer name: Overdue upgrade
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet and Sleek

[This review was collected as part of a promotion.] I was long over due for a new fridge, it was getting very loud. This purchase is so sleek. Very quiet hardly even know it is running. I added the ice maker I never had one, and I am so glad I added it! Also very quiet and has great output. Very clean lines of design with no handles. Stays clean from finger prints, just needs a weekly wipe down. Space inside is very generous, deep door shelves help keep thing organized. Would buy again!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 19, 2023
Reviewer name: Lawnicure
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Fridge

I purchased the 20 cubic foot refrigerator for additional cold food storage and back up unit. The fridge is quiet. cant even tell that it is running. It has ample storage and bins for my use. It was delivered in a timely fashion, and was undamaged. I hope that this unit lasts as long as the one it replaced.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Mar 2, 2021
Reviewer name: cmstanford
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Elegantly functional

[This review was collected as part of a promotion.] I am very pleased with my new refrigerator. It is what I would call elegantly functional. I chose a simple white model with the freezer on top and no ice-making machine. I look forward to the energy savings and reliable functioning!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Nov 21, 2025
Reviewer name: LOUIS
1 out of 5 stars
1 out of 5 stars review

Don't buy?

The compressor was bad when we got it and our food spoiled. It took too long to get it repaired. Now less than 2 years later the freezer has stopped working. This is very disappointing. Now we have to come up with the money to buy another fridge. We certainly won't get this brand again. Customer service was very bad when we tried to deal with the defective new fridge so we're not going to try to contact anyone again.

Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Customer Care

Hi, Louis. Thank you for sharing your experience with your LG Refrigerator (LTCS20020V) model. We understand how important it is for the freezer and compressor to work reliably to keep your food safe. A helpful step to improve cooling performance is to clean the condenser coils at least twice a year, as dust buildup can cause the compressor to work harder and reduce efficiency. You can find more guidance here: https://www.youtube.com/watch?v=IeXSwCgNNAw. If you need further assistance with service or repair options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Dec 11, 2025
Reviewer name: Rich
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Stainless refrigerator

We are pleased with our purchase of the LG Stainless refrigerator.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF14969773570
reply from LG CareQ

Thank you for sharing your positive feedback! We are delighted to hear you are pleased with your new LG LTCS20020S refrigerator and appreciate you choosing LG for your home.

Sep 27, 2025
Reviewer name: SSSS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Avoid

Need to replace the compressor in less than a month.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF14969773570
reply from LG CareQ

Dear Valued Customer, Thank you for sharing your feedback on your LG LTCS20020S refrigerator. We’re very sorry to hear that you needed a compressor replacement so soon after your purchase—that’s certainly not the experience we aim to deliver. At LG, we’re committed to providing quality products that are built to last, and it’s disappointing to hear that we fell short in this instance. We completely understand how frustrating it can be to experience a major issue with a new appliance. We’d like to help resolve this as quickly as possible. If you haven’t already, please contact our LG Customer Support team at 1-888-542-2623, available Monday through Sunday, 8 a.m. to 9 p.m. Eastern Time. When you call, please have your bill of sale handy so we can review your warranty coverage and assist you efficiently. We truly appreciate your feedback—it helps us improve our products and service. Thank you again for bringing this to our attention. Sincerely, The LG Electronics Team