Thank you for sharing your positive feedback! We are delighted to hear you are pleased with your new LG LTCS20020S refrigerator and appreciate you choosing LG for your home.

Dear Valued Customer, Thank you for sharing your feedback on your LG LTCS20020S refrigerator. We’re very sorry to hear that you needed a compressor replacement so soon after your purchase—that’s certainly not the experience we aim to deliver. At LG, we’re committed to providing quality products that are built to last, and it’s disappointing to hear that we fell short in this instance. We completely understand how frustrating it can be to experience a major issue with a new appliance. We’d like to help resolve this as quickly as possible. If you haven’t already, please contact our LG Customer Support team at 1-888-542-2623, available Monday through Sunday, 8 a.m. to 9 p.m. Eastern Time. When you call, please have your bill of sale handy so we can review your warranty coverage and assist you efficiently. We truly appreciate your feedback—it helps us improve our products and service. Thank you again for bringing this to our attention. Sincerely, The LG Electronics Team

Hi, Linda. Thanks for sharing what’s been happening with your LG Refrigerator. We appreciate the details about the unit not performing as expected since you purchased it, as this gives us helpful insight into how your specific LG product is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your refrigerator‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi, Yvonne. Thank you for sharing your experience with your LG Refrigerator (LTCS20020S) model. We understand how important it is for your appliance to remain reliable, especially when food preservation is at stake.<br /><br />One helpful step is to perform a reset by unplugging the refrigerator for 5 minutes and then plugging it back in. This can sometimes clear the control board and restore cooling. Additionally, check that the condenser coils are clean and free of dust, as buildup can cause unusual sounds and reduced cooling efficiency. For more guidance, visit https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542. If the issue continues after these steps, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can assist you further. ^Juvy

Hey Art, we're happy to hear that fridge model LTCS20020S satisfactorily met your needs given your specification requirements. Enjoy the sleek stainless steel look this fridge has to offer! Don't hesitate to contact us at (800) 243-0000 from (Mon. to Sun. 8AM – 9PM EST. should you need support. ^Chris