Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

Member photos

  • +1 image
Sort by |
Showing 301-310 of 1,654 reviews
Mar 4, 2021
Reviewer name: linslittlegirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super spacious

[This review was collected as part of a promotion.] I've had my LG fridge for about a month, and I love it. It's got plenty of room inside for just about anything you can think of, and the interior light is nice and bright. Love the sleek look without handles jutting out. My only tiny issue is that there's no cold cut/cheese drawer like I had in my last fridge under the second shelf. On a personal note, I can hear a very faint, almost imperceptible sound that reminds me of an old fashioned Pacman machine. But then again, I'm the only one in the house that can hear it (hmm...). It's somehow comforting when my insomnia has me in the kitchen in the middle of the night looking for a snack, and the fridge says "hi" in it's own special way. But seriously, I would highly recommend this fridge to everyone.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
May 13, 2022
Reviewer name: Tim Da
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet Refrigerator

[This review was collected as part of a promotion.] We needed a new fridge that was quiet and Energy Star rated at a good price. Reversing the doors was an issue with the middle hinge. Contacted LG, and they sent a replacement hinge. So far, life's good.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jun 14, 2023
Reviewer name: 4 legs are better 3
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

This is a good refrigerator, I had to have a fourth leg shipped to me after delivery, that started me off just a little sore; then I wanted to switch the door to open away from the wall and this took a few times to get every tiny step correct. The pictures leave a bit to the imagination, if you a little swift and can figure the process, you can get her done. Refrigerator is working nice, no complaints.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

May 8, 2023
Reviewer name: TunaTK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

ONE COOL FRIDGE

Fridge has great lighting. Freezer makes cubes quickly. Great shelf adjustments. Very pleased with the performance and its Super quiet. Only draw back is the stainless steel and finger prints. A small price to pay for a Great Fridge. Good value for the money.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social/LG

Welcome to the LG family! We are delighted to know that you love the excellent features and quality of your LG Top Freezer Refrigerator. Every team member here appreciates all feedback, and it inspires us to keep improving our products and services. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. ~Rita

Oct 13, 2023
Reviewer name: LG Glass Shelf
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought a new LG refrigerator and when it was installed one of the glass shelves got damaged. So we went ahead and contacted the customer service and they got us a new shelf. Quick response. Easy delivery. Great communication. Love it. Definitely recommend. 10/10

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 4, 2024
Reviewer name: Zeker64
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

It's a good refrigerator when it runs

[This review was collected as part of a promotion.] I bought this refrigerator a year ago so far is had a new computer board and new fan for the refrigerator from December 15th 2023 until December 29th 2023 I was without a refrigerator food Christmas was shot not very happy

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team

Hey there! We understand how important your refrigerator is to your home. Have you ever had your refrigerator serviced? If so, please send us a private message on social media so we can look into your case and do everything we can to assist you. Remember, we're always here to help! ^ Diego

Mar 9, 2022
Reviewer name: B0ggs
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Proves Awesome

[This review was collected as part of a promotion.] Going on only two months, and quite impressed on LG’s performance. This refrigerator not only maintains its constant cooling and freezing temperatures, it is also quiet while running. I actually picked this refrigerator mainly because of it’s “No Handle” feature, and being my 1st LG Product I was confident of its great reputation of its performance. What a great choice! Happy Cooling

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Oct 23, 2022
Reviewer name: martinigal
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Refrigerator with One Personal Dislike

I really love my new refrigerator! It completely does the job. The stainless is great, easy to clean and the veggie bins are really large, which is important to me because I don't cook meat at all. Shelves are easy to clean. It keeps good temperature and I'm really happy with it. My only complaint is that it doesn't have handles. Over time, I'm sure I'll get used to sticking my fingers in the space provided without getting fingerprints everywhere, but for now it's an annoyance. On the plus side, the fingerprints wipe off cleanly with a hot rag, which isn't always the case with stainless steel.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Oct 8, 2023
Reviewer name: hks23
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Door causes pain

This refrigerator is working well since I bought it. However, the lower door is too low whenever I open it. It scrapes my right foot, I then incur painful bruises and I have dropped dishes on the floor. My previous fridge door was higher and I never had this problem before.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Customer Care

We read your feedback, and we apologize that the LG 20 cu. ft. Top Freezer Refrigerator (LTCS20020S) did not meet your expectations and caused you inconvenience. Your feedback is highly valuable to us, as it provides a fresh perspective that helps us improve our services and shape future product developments. We'd also like to know more about your concern. To do so, please send us a private message on Facebook or Twitter (X) using @LGUSSupport containing the product details of your unit, or you may also visit these link directly: http://spr.ly/6422uo71I and http://spr.ly/6423uo71L to check the basic troubleshooting guides on how to level your LG Refrigerator. We're looking forward to assisting you.

Jan 27, 2022
Reviewer name: MarthaCC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great size!

[This review was collected as part of a promotion.] Bought this refrigerator as an extra. We have our Son and his family living with us and found that we need an extra fridge. This was an excellent choice, excellent features. For the price it was large had spacious drawers and lots of space on the door with lots of freezer space!!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570