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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 291-300 of 1,654 reviews
Sep 18, 2023
Reviewer name: Timothy Tu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

5 Stars

I recently purchased a fridge and I am extremely satisfied with my purchase. The fridge has exceeded my expectations in every way possible. It has a spacious interior which allows me to store all of my food and beverages and keeps everything fresh and cool. The design is sleek and modern, making it a great addition to my kitchen decor. The fridge is also very energy efficient, which is a huge plus. Overall, I highly recommend this fridge to anyone in the market for a new one. Five stars all around!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Oct 19, 2023
Reviewer name: West54
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice frig

[This review was collected as part of a promotion.] Have only had this frig for 14 days and so far we like it. This frig was the only one we could find that had a place for a gallon of milk in the door, really like the veggie/ fruit draws. The shelfs seem to be sturdy & plenty of room on them, the ice maker we bought for it is nice & still has lots of room on the top freezer shelf where the ice maker is. Wish the freezer had a light in it, it runs quiet we like that

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Mar 7, 2021
Reviewer name: mike585
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great design for smaller space refrigerators

[This review was collected as part of a promotion.] Had our new LG refrigerator for a little over a month now, couldn't be more happy with how it looks and performs. Quiet running, and versatile storage with movable shelves. We have a limited space for our fridge, and this model was one of very few that would fit and still provide adequate storage. Plus the stainless exterior is fantastic.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 7, 2023
Reviewer name: Wm J
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pretty good fridge

[This review was collected as part of a promotion.] Great fridge for the most part. Ice dispensing is a priority for me. It does better than most. Only one problem -- it overfills the tray every time and runs down the side of the freezer and freezes on the contents.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 20, 2022
Reviewer name: JAV2
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Love the frig but not the service

[This review was collected as part of a promotion.] This frig is wonderful. I love the space it offers in both the freezer and frig sections. There is plenty of room. I got the freezer without the ice maker and the room in there is amazing. However, one downfall is a con of a pro. There is alot of room in the frig portion with several shelves but the space between the shelves is small. I cannot fit tall items on the shelves therefore only able to put them on the door. Thats the only thing I dislike about it.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Nov 19, 2025
Reviewer name: nikolai
4 out of 5 stars
4 out of 5 stars review

Not a bad very basic fridge

I picked this fridge based on its dimensions, good brand reputation and decent price. Delivery was quick and painless, great experience indeed. The fridge itself did match the expectations, spotless, correct dimensions. White color matched the color of the cabinets. Once installed, the startup was smooth, the noise is very low - I was not sure if it was working or not until I started to sense the cold air flowing. However, I need to pinpoint a few flaws in the appliance: - it is very hard to level it because only two front legs are adjustable. I had to place additional pads under 3 legs to make it right. - lack of pantry drawer was surprise. The photos and the pictures in the manuals suggested there was one. - very inconsistent manuals and specifications. One says the required side clearance is 2", another one says 0.8". Third one says nothing except the back clearance. One manual instructs to leave it at 2* for 24h, another one says 3*. - the doors do not close freely. The seal on the hinge side touches the body of the fridge and requires a very gentle push to close the doors. I have applied tiny amount of silicone to the seal, it did help the freezer door, but not the fridge one. Will watch it.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF14969773570
reply from LG CareQ

Hi Nikolai. Thank you for your valuable and detailed feedback regarding your experience with the LG LTCS20020W refrigerator. We are pleased to hear that the dimensions, brand reputation, price, and delivery experience matched your expectations, and that the fridge runs smoothly and quietly.We sincerely appreciate you pinpointing several flaws in the appliance design and documentation, which is crucial for our continuous improvement. Your satisfaction is our top priority, and we're honored to be part of your home's daily life. Should you ever have questions or need assistance with the door seal issue or anything else, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday to Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Mar 12, 2024
Reviewer name: lm21
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Decent Refrigerator

I bought this refrigerator as an exact replacement for the very old refrigerator in my rental. Purchased on 11/19/23, delivered on 3/26/24. It blew my mind that a major manufacturer could lose a large item for 4 months! So far the refrigerator does what it is supposed to do. I do wish the inside LED lights were brighter or could be adjusted for brightness. It is a quiet and energy consumption is good. It has no real "features" just cooling and freezing. Manual isn't much help either, I read it a number of times.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team

Hey there. We're happy to hear you have purchased an LG fridge, and we'll be available if you need anything in the future. You can always private message us on social media @LGUSSupport. We're just a click away. ^David

Mar 23, 2021
Reviewer name: menopausechick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Finally, a big refrigerator!

[This review was collected as part of a promotion.] I bought this about three weeks ago because it was the biggest single-door fridge I could find that was also Energy Star certified. Our previous fridge was a small apartment sized one, so I was sick of everything being crammed in and not having enough room. But this one has ALL the room. It's great.

Review from lg.com
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Jan 4, 2022
Reviewer name: MTN Georgie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little fridge

[This review was collected as part of a promotion.] Bought this to replace an 22 year old side by side in our garage....this little fridge has more room than the old one and a lot smaller foot[print. did not get an ice maker cause just wanted extra room for storage. Highly recommend this product if you don't need a lot of fancy features !

Review from lg.com
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Aug 5, 2021
Reviewer name: Mom53
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Small but big

[This review was collected as part of a promotion.] I bought this to keep in my garage as extra food/freezer storage. I was genuinely surprised how spacious it was. It hold many drinks with plenty of room to spare for food. Small but big! Exactly what I needed for a second refrigerator. All my appliances are LG. Love love love them all!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570