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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 261-270 of 1,654 reviews
Jul 17, 2021
Reviewer name: Michaael
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exactly what we needed! Efficient and quiet

[This review was collected as part of a promotion.] We love our new LTCS20020W refrigerator. Lighting is just right. Fits perfectly in our house . Extremely quiet and keeps the perfect temperature both in the Freezer compartment as well as the Lower compartment. We could not be happier and we highly recommend it. We especially like the handles built into the doors for the style and design.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Aug 16, 2021
Reviewer name: Clubs2574
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

excellent price

[This review was collected as part of a promotion.] i purchased this refridgerator 3 weeks ago to replace a 20 yr old GE. I things i wish it came with is a separate drawer for cold cuts and a light in the freezer. Otherwise i am very happy with this product. Delivery was scheduled between 12:30- 4:00 , delivery arrived at approx. 12:45. the 2 delivery men were very professional and curteous. I shopped around and Lowe's had the best price for what i was looking for.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Apr 18, 2021
Reviewer name: Großvater
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Looking Fridge:

[This review was collected as part of a promotion.] Replaced an old Whirpool fridge that was oversized for our small condo. Old machine was noisy and we couldn't even open the freezer door all of the way. The LG is well proportioned, simple, quiet, well lit and good looking. It's as basic as you can get. Simple is often best...

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Mar 23, 2022
Reviewer name: adka3815
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A great "back-up" refrigerator

[This review was collected as part of a promotion.] Our main refrigerator began having problems and caused us to lose all of the food in it. We purchased the LTCS20020W to use as an overflow and back-up for disasters like this. Completely satisfied with the product!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 20, 2022
Reviewer name: JonsDad
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far, so good!

[This review was collected as part of a promotion.] Bought this to replace a Frigadaire (which had a compressor issue). Works great so far. For some reason, it pulls more power than the previous fridge, so I had to plug it into another outlet to stop tripping my line. Not sure why that's happening but it could be my kitchen wiring. Otherwise, it works fine on the medium setting, both freezer and bottom section, so we are happy.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 31, 2022
Reviewer name: Csisterbell
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Surprisingly small inside

I bought this because the dimensions would work in my kitchen. My previous refrigerator was the same size, but had more room inside. This LG's crisper drawers are small and tight! Celery does not fit if you have other vegetables in the drawer. It has a super large top freezer which takes away from the refrigerator space. I would prefer more refrigerator space than freezer. Very disappointed in my decision to buy this refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

Thank you for taking the time to share your feedback Constance. This will be shared with our research and development team. ^Jennifer

Mar 30, 2021
Reviewer name: Jenjason
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

updated top freezer

[This review was collected as part of a promotion.] I bought this about 3 months ago for my new house. limited space so had to go with this style. love the glass shelves. very quiet when it runs. Had some difficulties changing door to other side. First time my husband and i ever did that. took about an hour but got the door to open from other side.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Aug 21, 2021
Reviewer name: Jennahella
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent product

[This review was collected as part of a promotion.] I bought this a month ago at the recommendation of consumer reports, and I couldn’t be happier with my purchase. It’s efficient, quiet, and does everything I need without having too many unnecessary features.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Feb 23, 2021
Reviewer name: Shorts
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of useful space

[This review was collected as part of a promotion.] We bought this as a second refrigerator and freezer, since our trips to stores have been abbreviated by social distancing. So glad we did! Ample usable space in both areas. We're thinking about replacing our primary unit with a similar design in the next year!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Oct 22, 2023
Reviewer name: Failed by LG
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Failure of Warranty satisfaction.

I purchased this refrigerator about 10 months ago and it failed.to cool the refrigerator section. Up to that point I was very satisfied with the product. However the warranty claim process was terrible. Seven weeks weeks carrying ICE to make this box usable as an ice box. I particularly felt insulted by LG's continued delaying tactics.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG

Hello. Thank you for sharing your experience with your LG Refrigerator. Your feedback about the refrigerator section failing to cool after 10 months and the extended warranty claim process is important—especially when you had been satisfied with the product until that point. We appreciate you highlighting the impact of the delay and how it affected your daily use. For reference, you can explore LG refrigerator support and warranty resources here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cooling failure and warranty service delay issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James