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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 261-270 of 1,635 reviews
Jul 18, 2021
bwilan
4 out of 5 stars review

Verified Purchase

Small

[This review was collected as part of a promotion.] Bought this model it look big in the store get home put all the stuff back in from old 20 c-foot fridge twenty years old ,and it only has two door shelfs ,no cold meat slide out ,they just don`t make them like they use to!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 2, 2021
cmstanford
5 out of 5 stars review

Verified Purchase

Elegantly functional

[This review was collected as part of a promotion.] I am very pleased with my new refrigerator. It is what I would call elegantly functional. I chose a simple white model with the freezer on top and no ice-making machine. I look forward to the energy savings and reliable functioning!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Feb 25, 2021
Steph47
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought the product online and it’s a second refrigerator for us- the only downside so far is that when you close the refrigerator door the freezer door is jarred and I have to make sure it’s closed. Also we needed the door to open from the right and there was nowhere to request that before delivery so we had to do itbourselves

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Changing the door hinge is an after market purchase change. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Mar 12, 2022
Frank241
4 out of 5 stars review

Verified Purchase

LG refrigerator

[This review was collected as part of a promotion.] I bought this product 2/20/2022 and delivered 2/28/2022. The product is a very good buy in my opinion. It performs very well and my wife loves it because it is very spacious for its size. It could use a lamp in the freezer section. It is very dark. And the refrigerator section temperature control could have been designed so it does not have to cycle to the off position to change temperature settings. But so far everything is good.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jun 3, 2021
TonyGresz
5 out of 5 stars review

Verified Purchase

Excellent fridge for low cost

[This review was collected as part of a promotion.] We have had this fridge for about one month now. I had to change the door swing to match our installation location. This is a bit tricky but not difficult for anyone mechanically inclined. The fridge has nice arrangements for the shelves and drawers. The freezer is larger than other fridges with this total capacity. Temperature control is excellent. It is also very efficient based on the power use rating.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 26, 2022
Barbara29
5 out of 5 stars review

Verified Purchase

Great refrigerator for the price

[This review was collected as part of a promotion.] I’ve had this refrigerator for a year. There have been no problems. It has a small footprint yet holds lots of cold and frozen foods. The temperatures (top & bottom) stay consistent. And, the refrigerator is quiet while running. I’m glad I bought it.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 29, 2022
GranBecca
5 out of 5 stars review

Verified Purchase

Love my new frig freezer

[This review was collected as part of a promotion.] Very nice unit. Crisper bins glude easily. Great frig light. Like temp controls toward back of top shelf. I dont have to worry about food freezing in back of frig. Very goid upgrade from my old frig that was a different company. Also very quiet unit. Very pleased!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 6, 2023
MarkB212
3 out of 5 stars review

Verified Purchase

Freezer fan failed after 10 months.

Mostly happy with the refrigerator, works well enough, but the freezer fan failed after 10 months of use and had to be replaced. It was under warranty, so no charge, but still a nuisance and it wasn't cooling into recommended ranges. We were disappointed that the standard replacement part (the panel to which the fan is mounted) was not available and no ETA on a backorder. Fortunately, the fan itself was available and it came in the day after ordering. However, replacing it involved a fair amount of disassembly by the tech, including removing some insolation that was glued in. It was clear to me, as an engineer, that design for repair was not well considered. Furthermore, the assembly that could easily be replaced was not kept in stock. That seems like a failure for customer service.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you.^James.

Aug 24, 2023
Pixel Peanut
4 out of 5 stars review

Verified Purchase

Works great

[This review was collected as part of a promotion.] Very nice looking fridge which fits our space and seems to work well. However, it is not fingerprint resistant. In fact, it shows everywhere it is touched and needs constant cleaning. In addition, we noticed a crack on the border of one of the shelves. We contacted Customer Service who were great in getting the details and sending out a replacement shelf. Overall, we like this fridge.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 16, 2022
Always Music
1 out of 5 stars review

Verified Purchase

Worst Refrigerator Ever

Had it about 6 weeks. We bought it because it fit in the space provided. It is stainless and not smudge proof or anything close. When you open the refrigerator part you have to duck your head way down to see anything on the top shelf. So, unless you're fortunate enough to be 4 feet tall, its horrible.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We hate to hear this and thank you for taking the time to provide us your feedback.^Sandy