Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

Member photos

Sort by |
Showing 231-240 of 1,635 reviews
Feb 25, 2021
Steph47
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought the product online and it’s a second refrigerator for us- the only downside so far is that when you close the refrigerator door the freezer door is jarred and I have to make sure it’s closed. Also we needed the door to open from the right and there was nowhere to request that before delivery so we had to do itbourselves

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Changing the door hinge is an after market purchase change. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Apr 6, 2021
traveling
4 out of 5 stars review

Verified Purchase

as advertised

[This review was collected as part of a promotion.] Size was my main concern, and this product fit the bill. I trust LG products from past experience. If I had any concerns, it would be the depth of the fridge. It is difficult at my age to see into the back. Although I knew this from the beginning, I do miss external handles.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
May 7, 2021
dunedude
4 out of 5 stars review

Verified Purchase

great frig

[This review was collected as part of a promotion.] it's so quiet you can tell that it's on. It's very well lit inside the drawers are easy to use. It is a little complicated to change the swing of the door from right-hand or left-hand but it can be done

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jun 10, 2023
Bonita Rose
5 out of 5 stars review

Verified Purchase

Perfect!

This refrigerator is both attractive and practical! All LG products are high on my list when I look for quality items. The sleek outer design drew me to this one, and after looking at the inside, I was sold! It is roomy, the set-up of the shelving meets all of my family's needs. I recommend this model & LG products when you want good dependable products at good fair prices!!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from social/LG

Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing an appliance that has all the necessary features that make you smile . At LG, We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future!~Tanisha

Apr 5, 2021
Judy M
4 out of 5 stars review

Verified Purchase

Roomy interior

[This review was collected as part of a promotion.] I bought this refrigerator to replace my18 year old one that stopped working. It is very spacious inside and runs fairly quietly. I would have given this 5 stars but the stainless steel doors leave prints as soon as you touch them. The good part is there are no handles and it easily opens by using the areas on the door that are black plastic. The glass shelves seem sturdy and they are adjustable. I do wish there was a drawer for sliced meats and cheese, but I have adapted one of the vegetable drawers to keep these items fresh. The butter compartment does not hold small square containers of margarine/ spread, it holds a 1lb box of butter. There is a bright LED light in the refrigerator, but no light in the freezer. The freezer is roomy enough and there is a glass shelf to allow for separating frozen foods. Overall, I am pleased with the refrigerator to date.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 25, 2021
CSMDKM
5 out of 5 stars review

Verified Purchase

Very, very quiet!

[This review was collected as part of a promotion.] We got this as a second unit for extra stuff. It is in the laundry room, very close to the master bedroom, and it is so quiet, you can hardly hear it running. Has nice lighting in the fridge, but none in the freezer, wish it did. Nice glass shelves look nice and make cleaning a breeze. Stays very cold, too!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 3, 2021
RJD93
5 out of 5 stars review

Verified Purchase

Very Happy

[This review was collected as part of a promotion.] We were not looking for an LG, just a refrigerator to replace an old one the went out. We stumbled across this one at our local appliance dealer, prefect fit, easy to change door from right hand to left hand swing and more storage space than same size competition. Very happy with the purchase.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 9, 2021
JimPettis
5 out of 5 stars review

Verified Purchase

So far, so good!

[This review was collected as part of a promotion.] I've had this fridge for only a couple of weeks. So far it is doing a great job. I'm especially impressed with the performance of the vegetable drawers. Fresh veggies last longer than ever. Temperature control is pretty good. I have fridge thermometers in the freezer and fridge compartment (in the fridge, on the top shelf, which is the coldest, being nearest the freezer). Keep the freezer open a little too long and it recovers temperature quite quickly. The top fridge shelf OCCASIONALLY drops below 32 degrees F. for a short time, but since I'm keeping soft drinks there there is no issue with food freezing. I like the glass shelves. They will be easy to clean when that becomes necessary. I like the amount of space in the door shelves. Plenty of room for all of my refrigerated condiments and dairy. VERY quiet. With my air filter running in the same room, I can BARELY hear the refrigerator when it "turns on". Note that I bought LG because they are top-rated in RELIABILITY, and of course after two weeks I have no idea how reliable this particular fridge will be. The price was very competitive for a 20 cu ft FROST FREE stainless fridge. Only the (unreliable) Chinese brands were significantly less expensive.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 7, 2023
Kfred13
2 out of 5 stars review

Verified Purchase

Breakdown in six months

We had an authorized repair person assigned to us because the freezer doesn’t freeze and food doesn’t cool in refrigerator to safe levels. This product was purchased new in January and started breaking down in June. New compressor and other parts ordered to replace the workings on this faulty machine

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social Media

Hi, we understand how important your fridge is to your kitchen routine and would like to offer our support in getting it back to working condition. Should you need support during the repair process, feel free to reach out to our social media team. Please send us a PM on Facebook at the handle @LGUSSupport. Include your phone number and refrigerator information (model and serial number) in the message. Support is always a few clicks away! ^Chris

Feb 21, 2021
Nan4
5 out of 5 stars review

Verified Purchase

Good storage

[This review was collected as part of a promotion.] I purchased this because my fridge stopped working. This was not my 1st choice as I used to have bottom freezer but needed a new fridge immediately. After using for a few weeks I am well pleased with th function and easy to organize my food in both fridge and freezer.

Review from lg.com
Helpful?1QJF566W4K0H14969773570