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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 211-220 of 1,654 reviews
Aug 12, 2021
Reviewer name: Valkster99
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great looking refrigerator But...

[This review was collected as part of a promotion.] It is nice looking refrigerator and like the layout but I am not pleased with the cooling. I set it as instructed, cooling and freezer on 3. The temperature in the refrigerator was 42 and freezer 20 degrees according to two accurate thermometers. 24 hours later I bumped it up to 4 and allowed 48 hours to stabilize. The refrigerator is 38 and freezer is 10 degrees. I should not have to set it on 5, maximum, with very little food in both freezer and refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Mar 16, 2022
Reviewer name: yj17
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] Happy with my purchase, however a couple of things I am not liking are constantly wiping Constantly cleaning fingerprints on the outside and the fruit and vegetable bins are a bit too low. I do love how deep they are though and also the door compartments are large. One more thing - the outside has too much nickel so magnets will not stick, huge disappointment.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Oct 22, 2023
Reviewer name: Failed by LG
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Failure of Warranty satisfaction.

I purchased this refrigerator about 10 months ago and it failed.to cool the refrigerator section. Up to that point I was very satisfied with the product. However the warranty claim process was terrible. Seven weeks weeks carrying ICE to make this box usable as an ice box. I particularly felt insulted by LG's continued delaying tactics.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG

Hello. Thank you for sharing your experience with your LG Refrigerator. Your feedback about the refrigerator section failing to cool after 10 months and the extended warranty claim process is important—especially when you had been satisfied with the product until that point. We appreciate you highlighting the impact of the delay and how it affected your daily use. For reference, you can explore LG refrigerator support and warranty resources here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cooling failure and warranty service delay issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Mar 16, 2021
Reviewer name: Nancy Ky
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Better after repair!

[This review was collected as part of a promotion.] After waiting for 2 months for delivery, all went well for about 5 days. Then the fridge portion was not cooling and frost developed in the freezer. Fortunately we had an excellent repair man from LG who found a frozen clogged tube leading from freezer to fridge. He defrosted it and reset the balance so all is well now! We like the space in the freezer and fridge.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 10, 2021
Reviewer name: WylieGirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for an extra refrigerator

[This review was collected as part of a promotion.] bought this to replace my old fridge that stopped working. It is a very nice fridge, but I would have liked it if I could position the shelves to accomodate a 2 ltr soft drink bottle. It's just a bit too short and I have to lay the bottles down (a bit inconvenient). otherwise, it seems great and the freezer section (without the ice maker) seems to be a little be spacier than my last fridge.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jun 28, 2022
Reviewer name: Edwin22
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Compact and excellent performance

[This review was collected as part of a promotion.] Choose this model for tight utilty room space. Good arrangement of storage features in refrigerator section. Had ice maker kit installed which has worked flawlessly. Ice cube bin easy to remove. One shortcoming, no light in freezer which hampers finding items, otherwise extremely satisfied with unit.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 18, 2023
Reviewer name: Happy_in_Texas
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Classic Style Refrigerator - Just What We Needed

What's not to like? It's a top-freezer refrigerator just exactly the right width to fit through the door into our utility room. The shelves is the door are extra large, which is handy. I use a fridge thermometer and the temperature is even and stable everywhere on the shelves.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 29, 2021
Reviewer name: TracySL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect for our second Refridgerator

[This review was collected as part of a promotion.] We bought this for a beverage cooler and for the extra freezer space. PERFECT for us! The stainless steel is unforgiving as far as finger prints but the size and quality of the product make that easy (mostly) to overlook.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Mar 16, 2021
Reviewer name: Texles
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great simple refrigerator

[This review was collected as part of a promotion.] Bought this for a garage fridge and it is big and spacious. I am hoping that with simplicity of this design that it will last longer without issues. The Freezer and Refrigerator are very spacious. The fruit and vegetable drawers are also very spacious. So far, no regrets.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jun 12, 2022
Reviewer name: Drivers Seat
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice No-frills Refrigerator

Needed to replace a garage refigerator that punked out after 30 years, so we got this one for our kitchen and moved the other out. We weren't looking for anything fancy. Chose this LG over other models a because the interior components seemed more sturdy. The door shelves are wide and don't wobble, adjustable interior shelves are glass, and the fruit/vegetable bins are spacious. Didn't come with a pull out drawer on the shelves (just something we were accustomed to having), but purchased a drawer that fit in perfectly. We like the recessed handles on the doors, but find the doors don't swing shut well unless you give them a good push. We plan to adjust the legs, but wish we had realized this before we filled the refigerator. This unit is a little bigger than our last and the freezer is larger, which means you must bend down a little more reaching into the refrigerator space. The only thing we don't like is the light. Empty in the store it looked fine but at home, once filled, the light placement doesn't allow it to reflect well to the lower shelves. Of course, this may be due to the way we have things arranged.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570