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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 191-200 of 1,635 reviews
Feb 15, 2022
traceface
5 out of 5 stars review

Verified Purchase

AWESOME REFRIGERATOR

[This review was collected as part of a promotion.] I bought this the end of December 2021. I had a few concerns with other reviews, but it turned out to be non-issues. I had read the freezer door pops open and then shuts again when shutting the fridge door. It will if you let it fly; it actually addresses this in the manual. So, if you have kids that like to slam things, this might not be for you. Another review said LG's customer service is awful, again a non-issue. I called about the freezer door popping open and they scheduled a service call. So, they did indeed respond and then sent a text telling me this issue is addressed in the manual and I cancelled the service call. Overall, I find the fridge spacious and I use one of the crispers for my deli drawer (another non-issue). Someone mentioned about the noise (there are typical quiet fridge noises and there is a higher pitched sound when it is running). I do not find it annoying (and I sit right by it on my computer). I really don't even hear it anymore. I love the fact it has not handles.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 7, 2023
Wm J
4 out of 5 stars review

Verified Purchase

Pretty good fridge

[This review was collected as part of a promotion.] Great fridge for the most part. Ice dispensing is a priority for me. It does better than most. Only one problem -- it overfills the tray every time and runs down the side of the freezer and freezes on the contents.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 25, 2023
Schmeck
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I was disappointed with a few features it did not have. It did not have a bulb in the freezer, or a handle to open the door. In the freeezer I like a wider space to put things on the door. I also expected it have an ice maker.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. ~Tanisha

Mar 9, 2021
Sara J
2 out of 5 stars review

Verified Purchase

Great features too loud

[This review was collected as part of a promotion.] Looks great, plenty of storage. My only complaint is that it is too noisy... This unit produces a constant gurgling sound, which I am told is normal freon expanding... I sure hope so. Owned an LG fridge before and never heard this sound.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Feb 25, 2021
Steph47
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought the product online and it’s a second refrigerator for us- the only downside so far is that when you close the refrigerator door the freezer door is jarred and I have to make sure it’s closed. Also we needed the door to open from the right and there was nowhere to request that before delivery so we had to do itbourselves

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Changing the door hinge is an after market purchase change. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Sep 12, 2023
Jezeebella
4 out of 5 stars review

Verified Purchase

Would Buy Again

How do I feel now? Refrigerator installed mid-July. As of today, giving it a strong 4+ rating.So far all is good. Admittedly, I keep reminding myself I decided on a fridge smaller (from approx 22 cf to 20 cf) than I've had in past, so still adjusting to that. Pros: * Love the sleek look and "pocket" handle. Some mentioned door too close to floor, but no issue for me * Runs much quieter than previous fridge * Fruit/veggie bin performance best of any I've ever had * Sturdy glass shelves * Door bins - sturdy & will hold two gallon containers of milk * Freezer & fridge temps are holding my selected temps nicely. Cons: (again, acknowledging I downsized)... * Miss fridge meat keeper drawer a lot but such a drawer would eat up too much usable space * Doable but wish there was more fridge door storage - just enough room for my condiments and milk; bottled beverages now go on fridge shelves. In summary, pleased overall based on my downsizing decision and would recommend to others.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Oct 26, 2023
Carol Di
5 out of 5 stars review

Verified Purchase

Great product and service

I bought our refrigerator about 9 months ago and it started making funny noises I called repair service and was given instructions on what to do the operator was friendly and very knowledgeable and extremely helpful. Within 25 hours a repairman called and confirmed when he would be coming. The repairman was friendly helpful fixed the problem. He was very clean with his work. I am very happy that I bought this fridge and would definitely recommend your product and service. Thank you for making this a great experience.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 28, 2021
Greektruck
5 out of 5 stars review

Verified Purchase

Second one works flawlessly

[This review was collected as part of a promotion.] The box store I bought it from dropped the ball for 2 weeks. After a bunch of stuff they finally got it right. But obviously nothing to do with lg... but point if it is it took 2 weeks so when it finally arrived we had to load it up out of the box. It was ok cuz it got to temp very fast. This unit works great... for the price it's an extremely good deal

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Feb 9, 2021
Mbnob
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Have had this refrigerator for about six months now. So far I am very happy with it. A basic refrigerator, no bells and whistles. I put a digital thermometer inside to monitor temps, and so far, consistent temperatures maintained in the fridge. The freezer, however, might be a little too cold. At the least cold setting, ice cream is frozen to a harder consistency than I would like. It is the winter however, so this is not a major criticism. I like the large door shelves and the adjustable main shelves. I love that it is energy efficient, and very quiet. I had read other reviews of problems with the freezer door opening when the refrigerator door is closed with too much force. This can happen a bit, but the freezer door quickly closes again. It might just be a matter of how well the appliance is leveled. Be warned that there is no light inside the freezer, though this is not a dealbreaker for me. Overall, great appliance at a great price.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jun 7, 2021
Charms12
2 out of 5 stars review

Verified Purchase

Nice fridge

There’s is not place for lunch meats and cheeses. It’s a nice fridge but you have to bend over to see it, like the freezer is at eye level. The entire fridge came scratched on the side. I talked with the delivery guy he said they aren’t packaged well and it happens all the time.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane