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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 181-190 of 1,645 reviews
Jan 26, 2021
Reviewer name: dee321
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

great for a second fridge

[This review was collected as part of a promotion.] I needed more freezer space and bought a stand up freezer but I couldn't fill it so I bought this just for that reason and I love having it. I works great so far, no bells or whistles which I like that, just need it to keep food/drinks cold and it does. It's quiet and freezer holds quite a bit with large door shelves. just what I needed for a good price

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 6, 2023
Reviewer name: MarkB212
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Freezer fan failed after 10 months.

Mostly happy with the refrigerator, works well enough, but the freezer fan failed after 10 months of use and had to be replaced. It was under warranty, so no charge, but still a nuisance and it wasn't cooling into recommended ranges. We were disappointed that the standard replacement part (the panel to which the fan is mounted) was not available and no ETA on a backorder. Fortunately, the fan itself was available and it came in the day after ordering. However, replacing it involved a fair amount of disassembly by the tech, including removing some insolation that was glued in. It was clear to me, as an engineer, that design for repair was not well considered. Furthermore, the assembly that could easily be replaced was not kept in stock. That seems like a failure for customer service.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you.^James.

Jul 18, 2021
Reviewer name: bwilan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Small

[This review was collected as part of a promotion.] Bought this model it look big in the store get home put all the stuff back in from old 20 c-foot fridge twenty years old ,and it only has two door shelfs ,no cold meat slide out ,they just don`t make them like they use to!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 19, 2021
Reviewer name: Keller resident
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what I needed

[This review was collected as part of a promotion.] I lost my 28 year old garage refrigerator and needed something to keep beverages cold. This refrigerator fills the bill perfectly. It has great capacity in a relatively small footprint. The generously sized freezer provides the extra storage we need.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 16, 2022
Reviewer name: Always Music
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst Refrigerator Ever

Had it about 6 weeks. We bought it because it fit in the space provided. It is stainless and not smudge proof or anything close. When you open the refrigerator part you have to duck your head way down to see anything on the top shelf. So, unless you're fortunate enough to be 4 feet tall, its horrible.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We hate to hear this and thank you for taking the time to provide us your feedback.^Sandy

Dec 17, 2022
Reviewer name: Happy in new home
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Finally, the perfect refrigerator!

[This review was collected as part of a promotion.] We moved into our new home, and it was time to buy the appliances I always wanted! This LG refrigerator is the perfect size for our entertainment area! I need a product I can count on! Something reliable, good looking, and priced just right! This LG refrigerator is all that and more! We just ordered a huge one for the kitchen, as well as dishwasher, washer and dryer; we will continue to buy LG!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jun 16, 2022
Reviewer name: Annelizabeth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase

[This review was collected as part of a promotion.] I bought this a month ago after my 36 yr old refrigerator finally broke down . It’s a real joy to have freezer that holds all my groceries and the main body that is cold enough to keep my food fresh . I would recommend this model .

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 31, 2022
Reviewer name: VT Aussie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the stainless steel.

[This review was collected as part of a promotion.] So far we are very happy with our new LG. Our previous fridge was a side by side so we were hesitant at first. This fridge is slightly smaller in dimensions, but we feel it's more spacious inside. At factory recommended temperature settings it's perfectly cold enough. It a beautiful addition to our kitchen. Very happy.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 6, 2021
Reviewer name: linc1029
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge, great price

[This review was collected as part of a promotion.] I purchased this fridge/freezer to replace an older one I kept in the garage. It's perfect for the garage and would be perfect for a small family as an inside fridge. It's the right size for overflow of frozen foods and beverages that won't fit in inside fridge/freezer. It was also the best price I found for it's size!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 25, 2023
Reviewer name: JillGreg
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Repairs just done

[This review was collected as part of a promotion.] We bought it in Nov 2022 and this month the refrig was not getting cold enough for food to store safely (55 -60 degrees). We had to have someone come out to replace the motor. It took them 2 weeks to come out and do this after multiple calls/complaints from me and my husband.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social

Hey there. Thank you for taking your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We understand how important it is for your refrigerator to have a good working cooling system and we regret to hear that this is the sort of experience that you went through. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. ^Anthony