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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,666 ratings1,644 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (311)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,611-1,620 of 1,644 reviews
Oct 25, 2024
Reviewer name: top refrigerator
1 out of 5 stars
1 out of 5 stars review

Horrible

[This review was collected as part of a promotion.] The refrigerator and freezer stop working in less than 1 year.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hey there! Let's help you get your LG refrigerator back up and running so you can enjoy it for many years. So we can help you better, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit. We're here, and we're ready to help! *Josh

Dec 26, 2024
Reviewer name: jnf11
5 out of 5 stars
5 out of 5 stars review

Efficient space

[This review was collected as part of a promotion.] The refrigerator has great room in its interior and keeps the food cold or frozen.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hey there. Thanks for sharing your experience with the LG fridge LTCS20020W! It’s wonderful to hear it’s delivering the space and cooling you need with ease. We’re proud to offer appliances that combine smart design with dependable performance. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your family!​​ ^David

Nov 24, 2024
Reviewer name: Mad61
1 out of 5 stars
1 out of 5 stars review

Never again will buy lg they cost too much money t

[This review was collected as part of a promotion.] I brought this refrigerator in two year it broke down

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social

Hey there! Thank you so much for bringing this to our attention. We want to make sure that you and your LG refrigerator are taken care of so we can get it back up and running at 100%. Please send us a private message on social media at @LGUSSupport with your contact information and model number. We'll be more than happy to help you out with this! ^Joslyn

Dec 18, 2024
Reviewer name: Dorock
5 out of 5 stars
5 out of 5 stars review

Great features and oh so quiet

I needed a refrigerator because mine was dying. I have heard how LG brand was so exceptional in operation. It is Perfect!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hi Dorock, thank you for sharing your experience with the LTCS20020W. It’s great to hear your new refrigerator has been such a perfect replacement and that the quiet performance and reliable operation are living up to what you expected from LG. We’re glad it’s been a smooth upgrade for your home. For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Jan 9, 2025
Reviewer name: Sjp649
5 out of 5 stars
5 out of 5 stars review

Solid Choice

The fridge/freezer has been excellent so far. Fit and finish are great. Plenty of light in the fridge

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

We’re thrilled to hear you’re enjoying your refrigerator, the spacious design and bright interior make organization a breeze. If you'd like to further enhance your kitchen, consider pairing with a over-the-range microwave for seamless cooking convenience. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to assist! ^Jose

Oct 6, 2024
Reviewer name: Lau00f01
4 out of 5 stars
4 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] I am happy with the refrigerator. Works good and cold

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 31, 2024
Reviewer name: Brian 61
5 out of 5 stars
5 out of 5 stars review

Great value

[This review was collected as part of a promotion.] Excellent value Ice machine option very good Solid machine

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hey Brian! Thank you for the fantastic review! We're so glad to hear that you're loving your LG refrigerator! It sounds like it’s living up to the hype with its solid performance and excellent ice machine option. If you need any help or have any questions about your fridge, don’t hesitate to reach out on social media @LGUSSupport. We’re always here to support you. Cheers to keeping things cool with your new fridge! ^Joslyn

Dec 25, 2024
Reviewer name: Ariss
3 out of 5 stars
3 out of 5 stars review

Good when it works.

[This review was collected as part of a promotion.] I bought it 5 months ago and it stopped working 2 weeks ago.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hey Ariss! Your LG fridge experience is extremely important to us, and we'd love to dig deeper into this together! We have troubleshooting available on our site here: https://tinyurl.com/25z9zpmb, and we recommend reaching out to our team on social media @LGUSSupport for further insights. Since you've only had your fridge for five months, you should be within the one-year warranty coverage for parts and labor. We've got your back! *Chey

Oct 18, 2024
Reviewer name: Randy from Denver
5 out of 5 stars
5 out of 5 stars review

New Fridge

Needed a new fridge, and this one fit the bill, perfect size for my kitchen! Looks great and and is very quiet!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG

Hi, Randy. Thank you for sharing your experience with us. It’s wonderful to hear that your LG Refrigerator (LTCS20020S) model is the perfect fit for your kitchen and that you’re enjoying its quiet performance and clean, modern look. This top‑mount refrigerator is designed with spacious interior storage, humidity‑controlled crispers, and energy‑efficient cooling—making it a great everyday performer for busy households. To keep your unit running at its best, we recommend checking that the refrigerator and freezer vents are not blocked, allowing proper airflow for consistent cooling. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Dec 9, 2024
Reviewer name: Angel531
5 out of 5 stars
5 out of 5 stars review

Limited Features

[This review was collected as part of a promotion.] This model has limited features but is perfect for our garage.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG

Hello, Angel. Thank you for sharing your thoughts about your LG refrigerator. We’re glad to hear that this model is working perfectly for your garage and that its streamlined features are just what you needed for the space. It’s wonderful to know it fits your setup so well. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.