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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 141-150 of 1,645 reviews
Aug 26, 2023
Reviewer name: Reazk
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not so great

[This review was collected as part of a promotion.] We bought this refrigerator a little over a year ago. It had been working fine and suited our needs. I like how there is no computer type screen and how it is lo fi. But then it stopped cooling properly and it’s been a headache. We will need to rebuild one of the systems. Thankfully LG is paying for this, but we wouldn’t have bought the product if we knew we might encounter this problem.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Customer Care

Hey there. We appreciate your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Anthony

Mar 3, 2024
Reviewer name: Shar7095
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

lack of space

[This review was collected as part of a promotion.] The refrigerator works well so far and is nice looking. My biggest regret is the way the refrigerator is designed makes it difficult to store food. They designed so the temperature box hangs way down and takes up a lot of space.You can adjust the shelves, but that doesn't really help because it takes away from space on the other shelves. There are two shelves on the door which are spacious. I would have liked to have a third one. I have to really think how much space I have when doing my shopping now.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hi there! We understand how much you value the storage in your refrigerator! Feel free to let us know more here: http://spr.ly/6421klDW5. Your submission may help us make improvements to future-generation models! ^Chris

Jul 17, 2022
Reviewer name: Jane54
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Chills very well

[This review was collected as part of a promotion.] I have limited options due to the space between a wall and cabinets so this just made it spacewise. LG had really great reviews so that confirmed my decision. I would suggest price comparisons before purchasing as I way overpaid. The old refrigerator went out and I didn’t research prices.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Feb 6, 2022
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I love it.

[This review was collected as part of a promotion.] I am so glad to have this refrigerator. It works so well and though small is just what I need right now. My only complaint is the controls for the refrigerator section. They are huge and take up too much room.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
May 13, 2021
Reviewer name: TMD71
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love this fridge!

[This review was collected as part of a promotion.] My old fridge was quite a bit smaller so I needed a nice, big fridge. Also, one of the selling points for me was the glass shelves. In my old fridge any bottle I put in tipped over. Plus the freezer is large enough to hold a lot more than my old one. I love this fridge!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
May 9, 2022
Reviewer name: meowist
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So quiet!

[This review was collected as part of a promotion.] I bought this LG top-freezer refrigerator a month ago to replace a fridge I'd bought in 1996. I'm so happy with my purchase! I wish I'd done this years ago. I love the sleek simplicity of the design. Even though my new LG refrigerator takes up less space in my kitchen, the inside capacity is much greater than my previous fridge. I cook with lots of fresh veggies, so the large veggie drawers are a big plus. One of my favorite features is how quiet the motor is. I used to feel a sense of relief when the motor would shut off on my old fridge. My new LG is so quiet that I barely notice it. The attached photo shows just the bottom of my new fridge, and the treasure trove I found under the old one. My new LG refrigerator has another plus: it sits close enough to the ground that my cat, Lily, probably won't be losing her toys underneath!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 12, 2022
Reviewer name: Kevin Z 123
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator and a great size for the price.

[This review was collected as part of a promotion.] I bought the fridge as a backup fridge. Nicer than what I expected with lots of room. I like the no handles for spacing in restricted areas. Also like the separate humidity controls drawers. Excellent features for the value.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Feb 25, 2021
Reviewer name: Steph47
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We bought the product online and it’s a second refrigerator for us- the only downside so far is that when you close the refrigerator door the freezer door is jarred and I have to make sure it’s closed. Also we needed the door to open from the right and there was nowhere to request that before delivery so we had to do itbourselves

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Changing the door hinge is an after market purchase change. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Oct 6, 2022
Reviewer name: Autumn Equinox
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

LG stainless steel refrigerator

My husband and I purchased this refrigerator to replace our old Amana that died. This LG refrigerator is okay, keeps things cold and no mechanical problems as of yet. However our issues are that it is so deep and shirt that reaching back is annoying, sounds trivial but it's a pain when you are using it daily as most people do. The freezer is nice and cold but there is frost everywhere seems old fashioned to have this problem. Also no lights in the freezer. One more thing to note that the stainless steel finish is ridiculous, always dirty so although it cleans easily you have to clean it every single day...ugh. Overall I would say we are not happy with our purchase but too late now unfortunately.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Sep 30, 2022
Reviewer name: LG LTCS 20020 S
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It has great lighting and plenty of room.

[This review was collected as part of a promotion.] I bought this a few months ago. It's working fine. Still have not got my ice maker going yet, I do wish it had a crisper drawer in it though. The people who came sat it up has not leveled it out right. Door to fridge doesn't shut all way and or closes too hard.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki