Hi Atticus! First off, welcome to the LG family! It's actually normal for one door to open when the other closes, as it's the transfer of force from one door to the other. However, there are ways to prevent this from becoming an issue. When installing refrigerators, it's recommended that they are slightly tilted towards the back to help the doors close naturally. Tipping the unit too much or too little can cause problems, so it's important to get the tilt just right. Here's a link that will guide you through the process of leveling your unit: https://www.youtube.com/watch?v=OjSvT63tVNQ. If you need further assistance, feel free to reach out via social media at any time using your personal details at @LGUSSupport.~Ivy

Thank you for your review, that’s not the performance we expect you to experience, and we’d like to help. Send us a message with your model number, and a brief description of the issue through social media @LGUSSupport. We'll assist as best we can! ^Jose

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don&#39;t hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle &#64;LGUSSupport.<br />&#96;Jai

Hey Su! We appreciate you sharing your LG Fridge experience with us. 😊 It’s great to hear that your freezer is working well. As for longevity, we want to reassure you that your LG appliance is backed by a robust warranty, including one-year general parts and labor coverage, 5 years of coverage for the compressor and sealed system [Parts & Labor], then a subsequent 5 year Linear Compressor coverage years 6-10 [Parts]! 🛠️ Should you ever need help, our teams are always here to help ensure your fridge runs smoothly for years to come. If you have any questions or need help, don’t hesitate to reach out to us on social media @LGUSSupport! Thanks for being a part of the LG family! 💙 *Joseph

Hi Andy, thanks for sharing your experience with the LTCS20020S. It’s great to hear the fridge fits perfectly in your kitchen and blends in so well with your other stainless appliances. Consistent cooling and bright LED lighting make a big difference in everyday use, so it’s wonderful to know the unit is delivering exactly what you were hoping for. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

We hate hearing that you had this problem with your unit and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused ^Daphane