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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,471-1,480 of 1,635 reviews
Jul 12, 2024
Phyllis G
5 out of 5 stars review

Good Refrigerator for the price.

[This review was collected as part of a promotion.] First time I purchased an LG kitchen appliance and I really. As l have a small kitchen now I was afraid it would not fit in the space allotted for it. It fits great. Has been working great since I bought it. Especially like the vegetable drawers and that it is energy star rated. Would definitely recommend to friends.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 12, 2020
Notorious JAM
4 out of 5 stars review

Wonderful Fridge!

[This review was collected as part of a promotion.] I purchased this LG Fridge a few months ago when the one that came with the house I recently purchased stopped functioning properly. It was the perfect size for my kitchen; roomier than anticipated, and looks beautiful. Absolutely silent, which was an important and desired feature. The only reason why I gave it 4 rather than 5 stars is because the stainless steel surface around the "pull" areas of the doors is already full of fine scratches. I don't wear lots of rings or have long. sharp nails, This is just after a few months of use. Otherwise this is a really great product.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 4, 2024
Atticus_Finch
2 out of 5 stars review

Caveat Emptor

Had this brand new fridge for about 3 months. Freezer door is not held closed by magnets or latch and will pop open when the lower door is closed (air pressure?). Sometimes it remains open just slightly, but not enough to be apparent. Left my place for two days and upon return, nearly all items in the freezer had thawed.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social

Hi Atticus! First off, welcome to the LG family! It's actually normal for one door to open when the other closes, as it's the transfer of force from one door to the other. However, there are ways to prevent this from becoming an issue. When installing refrigerators, it's recommended that they are slightly tilted towards the back to help the doors close naturally. Tipping the unit too much or too little can cause problems, so it's important to get the tilt just right. Here's a link that will guide you through the process of leveling your unit: https://www.youtube.com/watch?v=OjSvT63tVNQ. If you need further assistance, feel free to reach out via social media at any time using your personal details at @LGUSSupport.~Ivy

Dec 31, 2020
slapshotses
4 out of 5 stars review

Solid design but.......

We purchased this as a "2nd" refrigerator. It seems to be solidly designed except for no light in the freezer section. This is not a showstopper but if it had one, we would have given it 5 stars. We did change the door orientation to LH hinge with no problem.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 6, 2025
maryberry
1 out of 5 stars review

broken item

this item is junk it did not work in the cooling air in the botton at all

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Thank you for your review, that’s not the performance we expect you to experience, and we’d like to help. Send us a message with your model number, and a brief description of the issue through social media @LGUSSupport. We'll assist as best we can! ^Jose

Jun 6, 2023
chutimama
5 out of 5 stars review

Wide, big and spacious refrigerator

This is a great product with enough space. I put this in my basement for storing extra overflow stuff from my main floor refrigerator.

Helpful?1QJF566W4K0H14969773570
reply from LGAnswers

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don&#39;t hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle &#64;LGUSSupport.<br />&#96;Jai

Dec 31, 2024
Su71
4 out of 5 stars review

Great freezer, okay refrigerator

[This review was collected as part of a promotion.] Freezer works great. Refrigerator has to be set on thecoldest setting to keep food safe. Concerned about what happens as fridge ages

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hey Su! We appreciate you sharing your LG Fridge experience with us. 😊 It’s great to hear that your freezer is working well. As for longevity, we want to reassure you that your LG appliance is backed by a robust warranty, including one-year general parts and labor coverage, 5 years of coverage for the compressor and sealed system [Parts & Labor], then a subsequent 5 year Linear Compressor coverage years 6-10 [Parts]! 🛠️ Should you ever need help, our teams are always here to help ensure your fridge runs smoothly for years to come. If you have any questions or need help, don’t hesitate to reach out to us on social media @LGUSSupport! Thanks for being a part of the LG family! 💙 *Joseph

Dec 14, 2024
Andy889
5 out of 5 stars review

Nice family Fridge

I bought this Fridge and it fits nicely in our kitchen. The stainless steel finish also matches the other appliances. Cooling is consistent and the LED lights are bright.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hi Andy, thanks for sharing your experience with the LTCS20020S. It’s great to hear the fridge fits perfectly in your kitchen and blends in so well with your other stainless appliances. Consistent cooling and bright LED lighting make a big difference in everyday use, so it’s wonderful to know the unit is delivering exactly what you were hoping for. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Dec 27, 2020
pmartinsburg
2 out of 5 stars review

It sits to low on the bottom, latterly almost on my knees to open the drawers. The temperature control in the refrigerator sits right in the middle taking up a large amount of room which cuts down on what you can put on the top shelf

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Dec 4, 2020
kmedaris
1 out of 5 stars review

Not a great choice

Unpacked the unit and plugged it in. Started blowing breakers about once a day and the freezer will not get cold enough to freeze. Should have spent a little more and bought a better unit. You would think that it would last longer than a few days.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing that you had this problem with your unit and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused ^Daphane