Thank you for sharing your experience with us. We're sorry to hear that your dogs did not enjoy Purina, Dog Chow Complete, Beef Flavor, Adult Dry Dog Food. This is certainly not something we'd expect. We know cats aren't always easy to please. We'd be happy to help you find a recipe they're excited about. If you're interested, please feel free to contact us by visiting this link: https://www.purina.com/contact-us/. - The Dog Chow Team

Thank you for taking the time to tell us about your experience! We're glad to hear that your dogs love our recipe. We appreciate your loyalty and support. -The Dog Chow Team

Thank you for reaching out. We're sorry to hear about your experience. We know you want what's best for your dog, and so do we. The health and safety of pets is our number one priority. All of our products are 100% complete and balanced for their intended life stage and are safe to feed. We use only high-quality ingredients that meet our strict code of standards. We'd like to learn more about your and your dog's specific experience with Purina Dog Chow Complete Adult Dry Dog Food, Beef Flavor, and lend a helping hand. When you have a chance, please give us a call at 1-800-778-7462 (800-7PURINA). We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Dog Chow Team