Thank you for choosing Dog Chow to keep your dog happy and healthy. Your honest comments and your thorough review are so greatly appreciated by our team. - The Dog Chow Team

We're sorry to hear about your experience. We know you want what's best for your dog, and so do we. The health and safety of pets is our number one priority. All of our products are 100% complete and balanced for their intended life stage and are safe to feed. We use only high-quality ingredients that meet our strict code of standards. We'd like to learn more about your specific experience with Purina Dog Chow Complete, Chicken Flavor, and Adult Dry Dog Food and lend a helping hand. When you have a chance, please give us a call at 1-800-778-7462 (800-7PURINA). We are available Monday through Friday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Dog Chow Team

Thank you for choosing Dog Chow. We're sorry to learn that your dogs didn't enjoy Purina Dog Chow Complete Adult Dry Dog Food, Chicken Flavor. Please know that they are attracted to their food by the way it tastes, smells, and feels in their mouths which might explain why your pet is not eating the new food. We recommend consumers introduce a new food over 7 – 10 days to help avoid refusal-to-eat situations. We want to gather more information about their preferences and help you about the food they might love. Please contact us with this link: https://www.purina.com/contact-us. - The Dog Chow Team