We are truly sorry to hear about your experience with Purina Dog Chow Complete Adult Chicken Flavor Dry Dog Food, and we sincerely apologize for any inconvenience this has caused. Based on your description, the hair in the kibbles is from the indigenous ingredients used in the production of this product. Approved ingredients such as meat and bone meal are widely used in pet foods as a quality protein source. Any product that contains meat and bone meal may contain small amounts of naturally occurring small hair fibers in the kibbles of the product. We’d like to learn more about your experience so we can share your feedback with our team and offer further assistance. Please contact us by following this link: https://www.purina.com/contact-us. -The Dog Chow Team

We're sorry to hear your dog didn't enjoy Dog Chow Complete, Chicken Flavor, Adult Dry Dog Food. All of our recipes are 100% complete. We use only high-quality ingredients that meet our strict code of standards. The satisfaction of our consumers and their dogs is our priority. We want to further assist you and learn more about their experience with our recipe and your dogs' preferences. We'd be happy to recommend other recipes that she might enjoy. Please reach out to us directly at www.purina.com/contact-us - The Dog Chow Team

We appreciate your support and the time you took to share your thoughts with us. We apologize if we do not offer the bigger size, knowing that our team will know about this. Ensuring your pet's meal is both naturally and nutritionally complete is what we strive for every day. For any other questions, don't hesitate to contact us by following this link: https://www.purina.com/contact-us - The Dog Chow Team