Thank you for trusting and choosing our formula for dogs. We're happy to hear that you received Dog Chow Complete, Chicken Flavor, Adult Dry Dog Food on time and in excellent condition. We really appreciate your feedback and continuous support. - The Dog Chow Team

Thank you very much for sharing this with us and for choosing Dog Chow to keep your dog healthy and happy. We're thrilled to hear they're enjoying our Dog Chow Complete Adult Dry Dog Food, Chicken Flavor. - The Dog Chow Team

Thank you for bringing this to our attention and we apologize for the delayed response. We're very sorry to hear about your dogs' experience with Purina Dog Chow Complete Adult Dry Dog Food, Chicken Flavor, and we hope they're feeling better now. We take complaints of this nature very seriously, as the health and safety of pets are our number one priority. We'd like to learn more and offer our assistance. Please contact us at 1-800-778-7462 (800-7PURINA) whenever you have the opportunity. We are available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you. – The Dog Chow Team