We're sorry to hear about your experience. We know you want what's best for your dog, and so do we. The health and safety of pets is our number one priority. All of our products are 100% complete and balanced for their intended life stage and are safe to feed. We use only high-quality ingredients that meet our strict code of standards. We'd like to learn more about your specific experience with Purina Dog Chow Complete, Chicken Flavor, and Adult Dry Dog Food and lend a helping hand. When you have a chance, please give us a call at 1-800-778-7462 (800-7PURINA). We are available Monday through Friday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Dog Chow Team

Thank you for taking the time to let us know your thoughts on our Dog Chow Complete, Chicken Flavor, Adult Dry Dog Food and giving it a try. It's great to hear that your dogs eat our recipe. As cat lovers and cat parents ourselves, we can assure you that all of our recipes are 100% complete and safe to feed. We use only high-quality ingredients. We appreciate your feedback and continuous support. - The Dog Chow Team

Thanks for the feedback as well as your support. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Dog Chow Team