Thank you for your support and for sharing this with us. We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The ONE Team

Thank you for sharing this with us and bringing this to our attention. We're so sorry to hear your dog's condition, and we hope that she is doing better now. We understand how upsetting and concerning this must be. The quality and safety of our products are our top priorities, and we use only high-quality ingredients that meet our strict code of standards. Purina ONE Mainline Variety Pack Adult Wet Dog Food are 100% safe to feed. We take this type of complaint very seriously. We want to further assist you and gather additional information to learn more about your cats and their experience with our recipe, please call us at 1-866-787-4621 (866-PURINA1). We're available Monday - Saturday: 8 a.m. - 5 p.m. CT, and we look forward to speaking with you soon. - The ONE Team

We’re sorry to learn about your dogs' experience with ONE Mainline Variety Pack Adult Wet Dog Food. When changing a dog’s diet, it’s important to transition gradually over 7–10 days to help avoid digestive upset. Start by mixing about 10% of the new food with 90% of the current food. Each day, increase the amount of the new food while decreasing the current food until the transition is complete. This gradual process helps prevent issues such as refusal to eat, vomiting, or diarrhea that can occur with sudden diet changes. As dog lovers ourselves, the health and safety of pets is always our top priority, and all of our formulas are 100% safe to feed. Your feedback matters to us, and we’d like to learn more about the situation so we can help. Please call us directly at 866-787-4621. We're available Monday through Saturday from 8 a.m. to 6 p.m. (CST). We look forward to speaking with you soon. – The ONE Team