[This review was collected as part of a promotion.] The Bespoke 3 door french door fridge is hands down the best fridge I have ever owned! Cools quickly, small and medium ice cubes and the beverage center is amazing

[This review was collected as part of a promotion.] Great product, love the fact that it has the water jug and it’s a very clean sign. The bespoke feature is very handy as well.

[This review was collected as part of a promotion.] Capacity,cooling customization dispensing efficiency all good excellent performance energy efficient overall five star.

[This review was collected as part of a promotion.] I don’t like because this refrigerator is not good .every 1 year i lose my money around 2/3 hundred for making cost

[This review was collected as part of a promotion.] We finally got this refrigerator after 20 years of owning a kenmore elite. We love the capacity, beverage center, ice maker, and even cooling. We have no issues after a month of operation. Our friends also got the same one after they saw ours. We got a white one and they got the blue one.

[This review was collected as part of a promotion.] Beautiful finish on the fridge. I can write messages, grocery lists and whatnot in dry erase pens and it cleans up fast. Ice maker keeps me in ice in both cubed and smaller chips, I love it. The temps stay how I set them and I like that the fridge chimes when I leave the doors open by accident. I also love how it is connected in my Smart Things app. Amazing technology. The water filter is also the easiest I have ever replaced. This is a great fridge and freezer!

We noticed very early after receiving the refrigerator that food was not keeping as it should. We saw from other reviews that temperature maintenance was an issue with some Samsung models. We purchased a digital thermometer that would record high, low, and current temp and placed it in the back of the refrigerator. We learned temperatures varied widely, rarely, if ever, getting to the refrigerator setting (see attached photo). We worked around this by keeping very perishable items in our old 12 year old Samsung we moved to our garage. Recently we opened the freezer to see one of the ice makers was leaving a sheet of ice, rather than cubes. Unfortunately, because the unit was installed in June of 2024 and it is now October of 2025, and the manufacturer warranty is only one year, we are faced with the cost of diagnosis, repair (if possible), or purchasing a new unit. I am disappointed that such a costly product does not function as it should and needs service or replacement within such a short amount of time. I do not recommend this product.

We loved the product design and features. However, after 3 years and 3 months, the refrigerator stopped working on New Year's Eve at 6pm. Amazingly, Samsung Care was still answering the phone...they connected via SmartThings and saw the issue. Evaporator assembly. When service showed up, did they bring the part, of course not. When the tech arrived, he ran diagnostics and was gone in 10 minutes. He said he wasn't sure why they didn't send the part out on the truck with him. Today the part get's installed (1/7/26) and the refrigerator works for 45 minutes and then stops cooling. Now we'll wait another 2 days for the technician to come and run diagnostics again, wait on a part and keep going and going and going. What a way to run a business. Conveniently, I'm out of warranty. So much for Bespoke Reliability. Put the colors on, but have no reliability! Emailed top dog...minion called and didn't care...weasel warranty. Shameful! We really wanted to be customers for life....not any more.

[This review was collected as part of a promotion.] the quality of the refrigerator is top notch for a family of 5 plenty of room for all groceries bought that I do once a month. freezer is great just wish it had some sort of divider to keep meats grouped up. As of now you pile it in and go fish for what you need lol if that's my biggest complaint this is definitely a must have.

[This review was collected as part of a promotion.] Overall good fridge, really enjoy the beverage center. Only complaint is the center divider on the French doors sometimes get stuck open, which leaves the fridge not sealed. Would be nice to have more adjustability in the doors to combat that issue.