Customer reviews for Samsung Bespoke 30 cu. ft. French-Door Refrigerator forMember photos









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Great features
We love this refrigerator! The capacity is perfect for our family, and the cooling keeps everything fresh perfectly. The customization options look great in our kitchen, and the water dispensing is smooth and convenient. Plus, it runs quiet and shows great energy efficiency. Highly recommend!
Right size
We bought this counter depth refrigerator because we have downsized and no longer have a huge family to feed. We were surprised at how much it actually holds, didn't really feel much like we downsized, yet now we can reach everything inside the fridge. We love the beverage center! The hidden water dispenser makes the outside look so clean - and we actually chose this model because it does not have handles that stick out. Makes moving in front of it with a walker a dream ! Love the dual ice maker and have found the smaller cubes to be truly beneficial - from faster drink cooling to making flexible ice packs - a wonderful plus for us! We've only owned it a couple weeks but, if the ice maker holds up, this will be our favorite kitchen purchase!
5/5 Stars
[This review was collected as part of a promotion.] Sleek, Spacious, and Smart! We absolutely love our new Bespoke AI refrigerator! The 3-door French door layout gives us so much usable space inside, and it looks incredibly modern and seamless in our kitchen. It cools down fast, runs very quietly, and the smart features make it super easy to monitor. Highly recommend if you want an upgrade that is both beautiful and functional!
Excellent refrigerator!
[This review was collected as part of a promotion.] We love our new Bespoke AI 3-Door French Door, perfect for our family of 6. It's easy to organize and clean, with an ideal color and size. It looks very expensive, but it isn't 😃. We got a great deal on it, and everything remains well-organized and accessible. Managing the temperatures isn't difficult either. I truly love it! Totally recommend it 👌🏻
Spacious, efficient, feels like a luxury
[This review was collected as part of a promotion.] I upgraded from killer one door fridge and I ask killer one door fridge and I asked myself on a regular killer one door fridge and I ask myself on a regular basis we went so long without this upgrade. it really does feel like a luxury love the French doors of the height everything is that I level. I love the ice maker in the freezer and it's just so spacious . it hasn't given us any problems and it's been a year now. The self filling waterjug that sits in the door is also so amazing and we totally depend on that everyday. Definitely couldn't have another fridge that doesn't have at least all of these features
So far, so good
[This review was collected as part of a promotion.] Bought this refrigerator to replace a Samsung 4-door flex space Family hub fridge that died after 6 years. We got this new one on sale and the price was right. The beverage center is a great feature and the famoly likes having 2 types of ice. We love the more boxy, stream-lined look of this fridge. Having 4 full sized produce drawers was a must for me, as I do not care for refrigerators with the wide, but shallow drawer that is common on the bottom and this has what I wanted. All in all, it seems like a great fridge, but hoping that it lasts a little bit longer than the last one.
Beautiful fridge with beverage center convenience!
[This review was collected as part of a promotion.] The fridge is beautiful. Opening with no handles takes a bit of getting used to, but it's fine assuming it's accessible for you. The beverage center is very very frequently used and beats the slow waterspout. Two sizes of ice is also very nice depending on what you feel like. Cooling is good and even. Finish is a really nice white with glass but obviously it is not magnetic, but the sides are magnetic! One complaint and probably the only issue is the auto filling water. Pitcher sometimes doesn't auto fill and takes some manual fiddling around to get it to start filling up again. This does happen pretty frequently maybe once every couple weeks.
Beverage Pitcher Develops Mold Under Normal Use
I'm very disappointed with the Samsung Beverage Center pitcher. Just over one year of normal household use, the pitcher began developing mold inside the lid and spout mechanism—areas that cannot be fully accessed or cleaned, even with regular washing. This is not due to misuse. The pitcher was rinsed and cleaned frequently, yet moisture becomes trapped inside the sealed lid components, creating an environment where mold grows. Because this is a drinking-water component, this represents a serious sanitation and food-safety concern. The refrigerator itself works well, but the beverage pitcher appears to have a design flaw. A component intended to hold potable water should not develop mold internally under normal use, nor should it require replacement just outside the warranty period. Samsung declined to replace the pitcher because it was slightly past the one-year warranty, which is frustrating given that this is clearly not normal wear and tear. I would caution anyone considering a Samsung refrigerator with a Beverage Center to be aware of this issue and the potential cost of replacing the pitcher or lid. Samsung needs to redesign this component or treat it as a known defect.
We want you to have a better experience with your refrigerator, Leonalove32. Let us help you out. Discard the pitcher, and clean the fridge to make it germ-free. Please click the link and the hyperlinks and watch the embedded video for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice If you decide to purchase a replacement pitcher, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151773996 so our team can pull up your information when you message us. Have a great day. -John
Poor cooling, icemaker malfunction at 1yr 4mo
We noticed very early after receiving the refrigerator that food was not keeping as it should. We saw from other reviews that temperature maintenance was an issue with some Samsung models. We purchased a digital thermometer that would record high, low, and current temp and placed it in the back of the refrigerator. We learned temperatures varied widely, rarely, if ever, getting to the refrigerator setting (see attached photo). We worked around this by keeping very perishable items in our old 12 year old Samsung we moved to our garage. Recently we opened the freezer to see one of the ice makers was leaving a sheet of ice, rather than cubes. Unfortunately, because the unit was installed in June of 2024 and it is now October of 2025, and the manufacturer warranty is only one year, we are faced with the cost of diagnosis, repair (if possible), or purchasing a new unit. I am disappointed that such a costly product does not function as it should and needs service or replacement within such a short amount of time. I do not recommend this product.
Hi Amanda, We understand how inconvenient it must be to experience cooling and ice maker issues with your refrigerator, and we’re more than willing to assist you in resolving these concerns. Please click on the article title “Refrigerator, Freezer, or FlexZone is not cooling enough” for support on the cooling issue you are experiencing. There is a video attached and embedded links — we suggest that you click on them for additional support and information. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ For the ice maker concern, please follow the steps for troubleshooting and click on the embedded links for additional support. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, you may contact us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151034859) to help our team pull up your information. Thank you. ^Camille
Poor Quality, Died After Four Years
The refrigerator had a Freon leak after only four years and quit working. It began warming on a Sunday evening and was 60 degrees by Tuesday morning and all the food was ruined. The ice maker doesn’t make enough ice to fill cups for a family of five and takes an extraordinarily long time to refill when empty. When changing the water filter, water spills out as they’re inserted horizontally. The zero clearance hinges are nice, and allow the fridge to be placed near a wall that standard doors wouldn’t allow.




