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Customer reviews for Samsung Bespoke 30 cu. ft. French-Door Refrigerator for
Samsung Bespoke 30 cu. ft. French-Door Refrigerator
4.6 out of 5 stars
stars
400 ratings398 reviews
  1. 5 stars77% (306)
  2. 4 stars14% (57)
  3. 3 stars3% (13)
  4. 2 stars2% (6)
  5. 1 star5% (18)

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Showing 1-10 of 398 reviews
Sep 26, 2026
Reviewer name: Danielle
5 out of 5 stars
5 out of 5 stars review

Beautiful fridge with great functionality

[This review was collected as part of a promotion.] This fridge is both beautiful and has great functionality. We love the water dispenser jug and ice maker. We also love that it’s integrated on the smart things app

Review from Samsung US
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Jul 4, 2026
Reviewer name: VaOr
5 out of 5 stars
5 out of 5 stars review

Excellent refrigerator!

[This review was collected as part of a promotion.] We love our new Bespoke AI 3-Door French Door, perfect for our family of 6. It's easy to organize and clean, with an ideal color and size. It looks very expensive, but it isn't 😃. We got a great deal on it, and everything remains well-organized and accessible. Managing the temperatures isn't difficult either. I truly love it! Totally recommend it 👌🏻

Review from Samsung US
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Jul 8, 2026
Reviewer name: Drathsack72
5 out of 5 stars
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] Large capacity, room for everything. Not sure about the design of the ice tray, cubes get trapped under or next to it. I like the drawer for it though and the hidden water dispenser. I love that the panels can be changed out for another color.

Review from Samsung US
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Jun 26, 2026
Reviewer name: jrin23
5 out of 5 stars
5 out of 5 stars review

Beautiful Fridge

[This review was collected as part of a promotion.] This fridge has been amazing for me and my family. It's large capacity and accessibility has been helpful to my three boys. The cooling and freezing capabilities provided by this fridge are exceptional. The finish on the exterior of this fridge makes this a deco focal point in my kitchen. I have received many compliments about the fridge from friends and family.

Review from Samsung US
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Jul 29, 2026
Reviewer name: Deb60
5 out of 5 stars
5 out of 5 stars review

Amazing unit

[This review was collected as part of a promotion.] Amazing refrigerator! It cools perfectly, huge space inside the fridge and freezer. Easy to use and get into the doors high freezer. Love how the panels are interchangeable. Great smooth finish always looks clean!

Review from Samsung US
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Aug 8, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Amazing space’

[This review was collected as part of a promotion.] Love it! Easy to see everything inside. Style is modern but still looks amazing in my cozy kitchen. Cooled in less than an hour. Easy to use app and set up. Had it for two days now and hoping it continues to work just as good as all of our Samsung appliances.

Review from Samsung US
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Sep 7, 2026
Reviewer name: Luv2shop
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator & got so many compliments

[This review was collected as part of a promotion.] Love everything about the Refrigerator. The design, the storage space. It’s simple yet clean modern design. I highly recommend

Review from Samsung US
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Jul 5, 2026
Reviewer name: LRB379
4 out of 5 stars
4 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] Love the overall look of this fridge and that you can change panels for a different look if you choose. Sleek appearance. Has plenty of room compared to my last Samsung. Easy to open and close the doors and drawer. Keeps everything cold, but not frozen. Only negatives I have found are that some shelves are impossible to clean if anything gets under the glass. Also, the left door always had to be closed first, as the seal does not come back on its own like its supposed to, no matter how much we try to add/remove the discs/washers for balancing.

Review from Samsung US
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Apr 15, 2026
Reviewer name: BennyHil
2 out of 5 stars
2 out of 5 stars review

Faulty Compressor

[This review was collected as part of a promotion.] The refrigerator was great until the compressor went out and then it was unrepairable due to where the leaks are. I was told that Samsung started using nickel and steel and so the compressors breakdown.

Review from Samsung US
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reply from Samsung

Hi BennyHil, a refrigerator that performs well and fits into your kitchen plays an important role in day‑to‑day routines. Having an appliance you can rely on supports smooth operation, and general care can help maintain long‑term performance. Reviewing general care and system information can be a helpful way to stay informed about overall refrigerator use and available options. This guide provides helpful details on system operation and care. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If additional help is needed after completing the recommended steps, we’d like to review this further, check available options, and advise you on next steps. Please include reference number 1152419302 when reaching out to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

Nov 1, 2024
Reviewer name: GALADY
1 out of 5 stars
1 out of 5 stars review

Delivery Crooks!!! No Promotional Deal Here!!!!

I bought this refrigerator and it was delivered about a month ago. I am pleased with the performance of the Samsung Bespoke refrigerator I purchased, but the RXO delivery was the worst delivery service I have ever experienced!!!! Given the delivery was part of the Sam's Club service, I will NEVER purchase an appliance from Sam's again. On the day of the scheduled delivery, two guys with a Ryder rental truck showed up, the 'haul away' almost didn't happen because they said they could not disconnect the appliance (Ice maker water supply). I disconnected the water supply, a 60 year old woman. I did not know their names, they had no company ID, and I felt I had no recourse. They claimed to be on the phone with Samsung, but spoke Spanish to the other party, I do not speak Spanish so was excluded from the conversation. Then I was told that Haul away was an extra $50 that I should have paid, I was really upset. I asked who I should contact to pay with my card, and surprise, they were unable to give me a name. When I brought up the fact that the haul away and delivery was included in the purchase of this very expensive appliance, they said I was disrespecting them and they could just drive off with the new refrigerator that I had already paid for. They then said that they would not be installing the new refrigerator as it would not fit through the standard door frame, I asked if it was not possible to remove the doors and bring it in the house that way only to receive the answer that, 'No they are not allowed to do that'. in the end, the two guys with $32 in cash for the 'haul away' doing me a "favor", and the new refrigerator on the carport. My husband, son, and daughter-in-law helped complete the install of the new Samsung appliance which has been functioning flawlessly since. Why would Sam's Club contract with such a fly by night delivery/installation company?! When we looked into the refrigerator and the manual- the first page had instructions for taking the doors off to get the appliance in the home! I am attaching the notice that was inside the refrigerator of what the customer should expect, you decide. In the end, love the fridge, will not subject ourselves to Sam's delivery again. We have been Sam's Club members for over 30 years and I have never been this disappointed!

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reply from Samsung

Dear Valued Sam's Club Client, It saddens us that you had to experience this. To better assist you, please contact Sam's Club Customer Service Department at 1-800-749-5367. Available from Mon - Fri 8:00 AM - 11:00 PM EST, Sat 9:00 AM - 9:00 PM EST, Sun 12:00 PM - 7:00 PM EST. They can either answer your question or transfer you to your local store to answer your specific inquiry. Have a great day! ^Chrystel