Customer reviews for Samsung Bespoke 30 cu. ft. French-Door Refrigerator forMember photos









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Good Value Refrigerator
I had a 22 year old refrigerator, which finally gave up the ghost. The new Samsung refrigerator was ordered and received quickly. I like the precise temperature control. A thermometer placed in the top portion of the unit shows the unit maintains temperatures close to the temperature I set. Some other reviews have been critical of the ice maker, but my unit hasn't been a problem. It supplies plenty of ice. I am especially fond of the water dispensing features. There is a provided pitcher which gets filled automatically when even a little water is used from it. There is also a water dispenser for water dispensed into glasses or bottles. The water is cold and filtered. The outer door, which allows access to the water features, is something I have never seen and seems like a good idea. I'm constantly going for water and the design efficiently limits the flow of warm air into the unit while getting water or soft drinks on shelves. As for storage, there is minimal capability to adjust shelves and no adjustment for drawers. So far it hasn't been a problem and I don't anticipate it will be. The capacity is adequate for my needs, but others may find it insufficient in the "counter" depth refrigerator I have. My old refrigerator was not counter depth, and it had a lot of wasted space with a large tray drawer, which I never used. It also stuck out into the kitchen, and the new Samsung does not. One thing I do not like in the new refrigerator is all the plastic. My old refrigerator had aluminum and glass for drawers and shelves. Also, two drawers were gasketed for an airtight seal in the top portion of the unit. The light plastic construction of shelves and drawers is why I did not give the Samsung refrigerator 5 stars. I think for what this refrigerator cost, glass and metal should have been chosen instead of cheap, lightweight plastic, which is questionable in my mind as to its durability. Regardless of my dislike of the plastic in the Samsung refrigerator, I think this is a good value appliance and recommend its purchase.
Great Refrigerator
[This review was collected as part of a promotion.] Love our new refrigerator...is very spacious....love that it has an integrated pitcher and spout ...cold water always available ....love that it makes 2 types of ice...only issie is that itdoesnt make alot trying to figure out if its user error or have to call for a repair...4 out of 5 stars for me.
Like it!
[This review was collected as part of a promotion.] Overall happy with the fridge. I’ve only had one problem with the small ice cubes not coming out but it fixed itself on its own so probably just clogged. I did spill a soda on one of the racks and cannot remove it to clean which is annoying. I do love the two types of ice cubes as well as the water dispensing/ water pitcher. I change the filter every six months and it’s not difficult. Overall a great fridge.
Beautiful, but huge with defective ice maker.
[This review was collected as part of a promotion.] The refrigerator is HUGE so it sticks out way past a normal refrigerator. It seems to stay cool and work fine, the glass front is beautiful. Ice maker is absolute junk, it leaks water like crazy and makes our ice dispenser one big chunk of ice. We bought this because we loved the small ice so much, great in theory, not in practice.
Hi Suzie, Seeing how much space the refrigerator offers, and the appeal of the glass front really stands out, so it’s good to hear overall cooling has been consistent for you. Ice maker performance can vary based on everyday conditions. Maintaining steady water pressure, replacing the water filter on schedule, and allowing fresh ice to cycle regularly can help support consistent ice output. For additional details, you may find the guide below helpful: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Seeing a small amount of water or ice that later forms can simply be part of normal condensation or from a brief spill that wasn’t immediately visible. Keeping the area clear and dry can help maintain consistent conditions. Please check the link below and select the embedded content to learn more. https://www.samsung.com/us/support/troubleshoot/TSG10003766/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152459805) when you reach out so our team can retrieve your information. We appreciate the opportunity to review your experience. Geraldine Samsung Care
Awesome fridge
[This review was collected as part of a promotion.] I absolutely love this fridge! The glass is awesome you can write on it like a dry erase board and no fingerprints. It's large and spacious for our family of 6. The ice machine is awesome and provides 2 different size cubes. I also love the shelves. They are easy to clean and do not trap dirt like our previous Samsung model. The panels can be changed out to fit our decore as we grow as well. This fridge is versatile, sleek, and stylish.
Practical and Reliable
[This review was collected as part of a promotion.] This Samsung refrigerator stands out with its impressive capacity, offering plenty of room for both everyday groceries and bulk storage. The cooling system is consistent and keeps everything fresh longer, even in warmer conditions. I really appreciate the level of customization, from adjustable shelving to flexible storage compartments that fit different needs. The dispensing feature is smooth and convenient, providing quick access to water and ice without any hassle. Overall, its efficiency makes it a smart choice, helping save on energy bills while delivering reliable performance.
The best appliance made!!
[This review was collected as part of a promotion.] The best refrigerator ever!!! So much space, keeps everything fresh and perfect temperature. The water dispenser is the coolest thing I’ve ever seen. The ways you can customize the shelves is top tier!! Everything Samsung is making has been great!!
Great Features
[This review was collected as part of a promotion.] Great refrigerator only thing I would say is figuring out some of the features was not as transparent on the instructions or on anyone’s videos lol but it’s great would be interested how the 4 door is vs the 3
Great until it breaks
Good fridge, functions well, looks nice. Biggest concern is the freezer drawer came off track and then bent the track within the first month of installation. In order to not scrape up our floors, we've had to pull the full fridge awkwardly out of it's normal location. Samsung is unwilling to assist despite their service department stating it was a faulty part on their end. Wouldn't purchase this again, that's for sure.
Hello there, We understand how frustrating it can be when a freezer drawer issue affects normal use, especially so soon after installation. We’re here and willing to help. To review the drawer concern and the previous service findings, please contact us directly so we can look into your service history and assist further. You can reach us here: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152106349), so our team can pull up your information. Thank you! ^Joshua
Best refrigerator we have owned
[This review was collected as part of a promotion.] The capacity of this appliance is great especially with the water dispenser and drink storage door. The drink area door allows you to get drinks without opening the entire fridge. It also keeps drinks ice cold. We liked the silver doors for customization and didn't upgrade. The energy efficiency is great as it doesn't make a lot of noise as it turns in to cool.