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Customer reviews for Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven for
Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven
4.4 out of 5 stars
stars676 ratings672 reviews
  1. 5 stars70% (475)
  2. 4 stars17% (112)
  3. 3 stars4% (27)
  4. 2 stars3% (18)
  5. 1 star7% (44)

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Showing 331-340 of 672 reviews
Jan 26, 2025
RNTampa
5 out of 5 stars review

Nice Stove!

My thoughts are that this stove is beautiful. I had a Frigidaire before this and while a nice stove didn't have the ability to distribute the heat when cooking like this stove does. I also use very good cooking pans too. I cooked eggs and pancakes and soup on the range top for my first few meals. Eggs, bacon, pancakes...all even heat distribution so my food didn't taste burnt but fresh and you could really tell a flavor difference between my last stove and this one. I showed the picture of the stove to my coworkers after it was delivered and all of them said just how stunning it was to look at and my mom immediately asked about the steam clean function lol. (If you must know I use Emeril legasse cookware.)

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Nov 7, 2022
Jason
4 out of 5 stars review

Great oven

[This review was collected as part of a promotion.] The oven feature works great and I like the Smart features of it. The air fryer option isn't the best though and doesn't cook everything too evenly unless I shake everything around. The timer end sound is unbearable! Definitely needs a better option other than the sound it makes or being completely silent as the only other option.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Oct 6, 2022
Renbar
5 out of 5 stars review

Well appointed

[This review was collected as part of a promotion.] An excellent choice for anyone looking for a well thought out range. The double oven is extremely convenient and the grill is especially thoughtful and innovative. The feel is solid and well built. Aesthetically it is pleasing and I hope to enjoy it for a long time. Never owned a Samsung appliance before other than their TV’s.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Jan 16, 2023
broken
1 out of 5 stars review

no longer works unit manufactured Oct/2021.

Oven and range suddenly will not heat up. If I unplug the oven, then plug it back in all cooking (range and oven) will work for a few minutes and then stop and will not give off any heat until it is unplugged again. system was manufactured Oct/2021 and delivered and setup Dec/21. seems to be an ongoing issue with Samsung ovens after researching what to do there are even a few class action suits related to this going on currently. I would not recommend spending any money on this oven.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung Care

Hi there, Having the range ready for action anytime is something we all want. Let us provide some essential tips and tricks to ensure the range is powered correctly. Please plug the power cord into a properly grounded outlet with the proper configuration. Your oven should be the only item connected to this circuit. Here is the range power connection requirement. Power Source 240 V/208 V/60 Hz/40 A CRITICAL INSTALLATION WARNINGS/ WARNING on page 14 Troubleshooting/ The appliance will not turn on on page 62 https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf Specs/ Power Source on page 2 https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/ne63a6751ss-aa/pdf/NE63A6751SS_V3.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145370604) to help our team pull up your information when you message us. Have a great day. ^Charles

Oct 26, 2022
Sam the man
5 out of 5 stars review

LOVE THIS OVEN

[This review was collected as part of a promotion.] I purchased a few months ago and I love this thing. I does everything you could ever want to do with an oven. Bake, Convection, Air fry... you name it. It has a learning curve, but you will love it!

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Jan 7, 2025
Not convinced
3 out of 5 stars review

Ok, but has some issues

I've had this stove for two years and overall it's okay but three of the knobs have broken and Samsung refuses to replace or make a better knob. More importantly, it's very easy to unknowingly brush against a knob and have gas seeping. My frustration is paired with multiple breakdowns from Samsung products all around the 1.5 year mark. I'm not sold on the quality of their products and can not recommend them.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung Care

Greetings, Sharing your range-related experiences is valuable to us, and feedback like yours will certainly help us to continue improving our products and customer experience. Let us help you. You can purchase a replacement knob from our authorized distributor of Samsung parts and accessories at the link below. https://samsungparts.com/ We want to speak with you more about this experience and determine what steps can be taken to help with your Samsung range. Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148099888, which will help our team pull up your information. ^Rainly

Oct 27, 2022
Imgarrett
5 out of 5 stars review

Best Range ever!

[This review was collected as part of a promotion.] I purchased this range a couple weeks ago and I am really enjoying it. I love being able to cook in two ovens and using the online app is really cool. I have recommended it to two of my coworkers and would recommend it to you also!

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Sep 17, 2021
Suzanne
3 out of 5 stars review

Samsung Gas Stove with air fryer

[This review was collected as part of a promotion.] I’ve had this stove for 3 months. I have mixed feelings so far. The controls are rather quirky. I’ve figured them out but still not thrilled. I received 2 booklets installation and parts, but nothing about how the range works. I had to download operating instructions.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung Care

I'm sorry to hear you were having so much trouble learning your new range. I can understand why you have mixed feelings about the range. If you have any questions about the functionality of the range. Feel free to contact us through Social Media. Check out the links below, and someone will be there to assist you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143717905

Jul 24, 2023
Heath
3 out of 5 stars review

Replacement oven for defective unit.

[This review was collected as part of a promotion.] We’ve had this stove for almost 8 months to replace the previous stove that was the same that wouldn’t keep temp. Unfortunately we are have had the same issue with this stove. I think it must be a design flaw letting out too much heat. If I’m cooking anything that takes more than 15/20 min to bake I have to continuously preheat the over to maintain temp. It steadily drops 50+ degrees as it’s used. Getting the previous oven fixed and replaced was such a hassle. I don’t really want to waste a month going through it again. I would not recommend.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung Care

Hi Heath, We understand that having great equipment is important to every cook. We are here to help with your Samsung oven experience. I have shared a Samsung link below to help with the temperature in your oven. There are 4 radio buttons (Oven does not cook well, Oven does not heat, Oven takes a long time to reach set temperature, Oven temperature does not match thermometer). We recommend following the steps in the first and 3rd radio buttons. Samsung oven temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01204529 In the first radio button, the 4th step is to calibrate the oven's temperature. You may turn to page 37 of this model's user manual shared below for the steps in calibrating it. https://downloadcenter.samsung.com/content/UM/202207/20220713103532468/NX60A6711SS_AA_DG68-01338A-03_EN_MES_CFR_220712.pdf Should you need more assistance with the oven's temperature, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146075462 to help our team pull up your information. Leo

Apr 3, 2023
Smart range
5 out of 5 stars review

Smart purchase

[This review was collected as part of a promotion.] We purchased this range as part of our kitchen redo that also included a Samsung Family Hub Refrigerator and microwave. All 3 work great and we believe it was a smart purchase. Only problem we had with the range was the rubber on the racks came off but Samsung replaced them right away.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644