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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.5 out of 5 stars
stars
1,374 ratings1,243 reviews
  1. 5 stars74% (1,012)
  2. 4 stars15% (202)
  3. 3 stars6% (84)
  4. 2 stars2% (30)
  5. 1 star3% (46)

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Showing 591-600 of 1,243 reviews
Aug 16, 2025
Reviewer name: Ellie
2 out of 5 stars
2 out of 5 stars review

Chill factor fades fast!

I purchased two of these Bentgo Chill Kids Lunch Boxes because I wanted the built in ice pack for my child’s lunch. I tested it at home - after 3.5 hours, the string cheese was warm and rubbery. The ice pack was warm. I took the internal temperature of the cheese and it was 75 degrees- ick! I’m glad I tested it before sending to school, but disappointed I need to figure out something else…

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
reply from Customer Service

Hi Ellie, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box. We’re so sorry to hear that the built-in ice pack didn’t keep your child’s lunch as cool as expected. Here’s a quick tip that may help: for best results, we recommend freezing the ice pack flat overnight and pairing it with an insulated Bentgo Lunch Bag to maximize cooling. In warmer climates or for extra cooling power, adding an additional small ice pack can also help extend freshness throughout the day. Please don’t hesitate to connect with us at support@bentgo.com or 714-668-0300 and we can help further troubleshoot. Thank you, Jessica Bentgo Customer Support

Feb 8, 2023
Reviewer name: EmilyS.
5 out of 5 stars
5 out of 5 stars review

Perfect for Preschoolers and Beyond!

I love this for a snack container for my preschool aged kids. I can actually fit a whole sandwich in one compartment and another side item (fruit, goldfish) in the second compartment for a heavy snack, if needed. It's leak proof and my children can easily open. Would highly recommend!

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Oct 5, 2023
Reviewer name: Ch2uo9
5 out of 5 stars
5 out of 5 stars review

Great for Kindergarten (Keeps Food Chill)

We love that this comes with a chill tray. My daughter started kindergarten this year and it’s important for us that we keep her food at the right temperature. Love how small and compact the lunch boxes are. It’s not heavy and easy to open and close. The design definitely adds a fun touch to lunch.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Sep 29, 2021
Reviewer name: Cvanderpool37
5 out of 5 stars
5 out of 5 stars review

Perfect for snack time and on the go!

[This review was collected as part of a promotion.] I purchased the Bentgo Kids Snack Container about a month ago for my son. He has some health issues and needs to have healthy snacks available at school and when we're on the go. I absolutely love this snack container. It's perfectly sized for healthy portions and is easy to take along with us on the go, or in his lunch box for school snack time. It provides an ample amount of room for juat about anything and is so portable. I also love how easy it is to take apart and wash. This definitely makes snack time more fun and a lot easier. My sons favorite snack is vanilla yogurt and sliced strawberries and this container is perfect for that. I have used it for candy, crackers, chips, popcorn, peanuts, and other things and it works great every time.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Mar 28, 2024
Reviewer name: Sjp10
5 out of 5 stars
5 out of 5 stars review

My daughter loves this Bentgo box!

I ordered this Bentgo box for my young daughter. And she loves it so much. She mostly loves that it’s pink haha. But I love how easy it is to clean and store. Also it is so nice that it has a rubber material around the entire box to protect it from drops which young children often do! As a preschooler the size is absolutely perfect for her. She enjoys eating out of it!

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
May 23, 2023
Reviewer name: Divya
4 out of 5 stars
4 out of 5 stars review

Exceptional Customer Service

Bentgo customer service is exceptional. Quick communication and replacement of any product that is within warranty period. It was effortless and hassle free and I would recommend Bentgo for its thoughtfully designed boxes allowing variety lunch for the children.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Jan 9, 2024
Reviewer name: Msj6
4 out of 5 stars
4 out of 5 stars review

Helpful customer service

My kids really like this lunch box. I feel better knowing that they can easily access their food without having to struggle with opening containers or packages at school. I also love that the ice pack is built in for the kids. But make sure you only put the tray in the dishwasher if you have to, not the outter shell. I did not realize that, and the shell warped and caused the lid not to shut. Customer service was very helpful and replaced my lunch box.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Jun 7, 2023
Reviewer name: Ben42
5 out of 5 stars
5 out of 5 stars review

Can't live without this

All of us, parents and kiddo, love this lunchbox. We keep food cool in it in the fridge, then keep it cool on the go with the ice pack. Refill as needed. The food tray also comes out for use at the dinner table. Got recommended this by a friend and we've never looked back, and have recommended it to everyone we know.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Sep 4, 2023
Reviewer name: Shawnna
4 out of 5 stars
4 out of 5 stars review

Good for elementary school.

The product is good for elementary school (age 5-8). It would be a bit small for older children. The ice pack stays cold enough for school and is a nice alternative than a separate ice back. We had an issue with the clasp popping open so we would use a rubber band when we sent the lunchbox to school. However, customer service is excellent (5 stars for customer service).

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Sep 11, 2024
Reviewer name: Ans0904
2 out of 5 stars
2 out of 5 stars review

Faulty latch?

We just purchased this to use for the new school year. Only on week 3 of school and the latch doesn’t stay secure. It’s disappointing and I am concerned that the lunch is going to spill all over my child’s backpack. Even empty, the latch doesn’t snap tight. Also, the compartments are a little small, even for elementary level kids.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
reply from Customer Service

Hi Ans0904, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com