I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

This lunchbox is great for my toddler. It’s really nice to be able to put his lunchbox in her backpack without having the need of an additional lunch box on the side. It’s a little bit heavy with the ice pack, but my child only 3. Also she had a little bit of trouble opening the clasp on the box by herself. Otherwise, I am happy with this purchase. I really like to bring it for snacks to the park, and to Disney World. It keeps everything cold all day.

I bought this lunchbox for my daughter for school and have LOVED every second of using it! It's so easy to make lunch for her and the different compartments help me to give her a variety of foods without having to use a bunch of plastic bags. I love the size of the lunchbox, too. My daughter can get overwhelmed by too much food in front of her at one time, so the different sections really help her to not get so overwhelmed and eat a good amount of whatever she likes that day. The ice pack is easy to store in the freezer (it doesn't take up much space) and works for hours! Highly recommend!

I bought several of the Bentgo with the chill and without. They leak but it claims that it doesn’t leak. The food does not stay in the individual compartments. If the bentgo is in your lunch box and stands vertical the food will get mixed. Most lunch bag have the be tho vertical. I have not tried the snap and go but it does not have a chill.

As a new dad I didn't know where to go for a lunch box. You always want the best for your child, right? Well, lunch boxes have changed since I was a kid and I was recommended Bentgo. The box is a great size, the chill feature works well, and I'm glad we went with this box. Plus, with kids - it can fall and you don't have to worry about it breaking or everything going everywhere. I'm happy with the purchase. Not to mention, there's a great 2 year warranty. We had a small issue, called them up, and in less than a few minute phone call - we were taken care of it.

We bought this lunch box a year ago and the latch stopped working. Contacted customer service and received a quick response from a representative named Scott. Scott was so helpful and understanding! He offered to replace our lunch box and send it to us promptly. We are grateful to bentgo for excellent customer service!

This is a nice bento box with perfectly sized compartments. I love the fact that it has a removable ice pack tray inside. My only complaint is that there is a large scratch on the surface but I’m not overly concerned since it is on the bottom. A received it as a gift and my daughter loves her new lunch container for school

This is a great size for my preschool, she uses it every day. She also prefers to use the removable tray so that she can eat her lunch with the heavy top falling down. We are really disappointed that this lunch box is prone to mold, even after hand washing and using several types of cleaners. I wish that was better.

My son loves his bentgo it keeps his food cool on the hot days. He has is always a little ruff with his things and unfortunately it broke. But with the great customer service bentgo has they were able to replace it. I am a happy customer and will continue to by these lunch boxes

[This review was collected as part of a promotion.] The bentgo box came in a neatly packed box with care instructions. The box is leak proof and it’s a chill box . The top compartment can be taken and you don’t need to buy a cool pack, the bottom layer acts as cool pack . The food will stay fresh . The portion size is perfect for kids.The lock is easier for kids to open and it’s very compact. Its BPA free and dishwasher safe. The tray is microwaveable . This is definitely a must buy.