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Customer reviews for Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box for
Bentgo Kids Chill Lunch Box + Bentgo Kids Snack Box
4.5 out of 5 stars
stars
1,374 ratings1,243 reviews
  1. 5 stars74% (1,012)
  2. 4 stars15% (202)
  3. 3 stars6% (84)
  4. 2 stars2% (30)
  5. 1 star3% (46)

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Showing 581-590 of 1,243 reviews
Aug 19, 2023
Reviewer name: TwinMama
5 out of 5 stars
5 out of 5 stars review

Great Size, Great Seal

We were looking for a lunch box with cooler pack that had a reliable seal and would fit in our toddler twins’ small backpacks. It was a tall order, but this checked all of the boxes. We haven’t had any issues with it opening by itself and the food stays in its own compartment. We had a latch issue with one box just past the one-year mark, and are currently working with Bentgo on replacement since these also have a two-year warranty. That’s a big plus!

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Mar 27, 2024
Reviewer name: Mosey
5 out of 5 stars
5 out of 5 stars review

The Kids Perfect lunch box

I love that this comes with a built-in ice pack that fits under the food tray. It keeps food at the right temperature. It's easy to pack, use, and clean. It is functional, durable, and a perfect size. This is an excellent choice for daycare, preschool, and elementary school. All the compartments allow for a well-rounded meal. I love it

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Jul 29, 2025
Reviewer name: RoRo
2 out of 5 stars
2 out of 5 stars review

Ice pack needs work

I loved it until I couldn’t use anymore due to the ice pack not fitting. I got maybe four months out of it. One day, I just couldn’t fasten it. The ice pack seemed warped. I expected to get to the end of the school year, not have to purchase a new lunch box.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
reply from Customer Service

Hi RoRo, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the ice pack of your Bentgo Chill Kids Lunch Box no longer fitting. This lunchbox is backed by Bentgo's industry leading 2-year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Feb 23, 2023
Reviewer name: Tryndzlm
4 out of 5 stars
4 out of 5 stars review

Good but not great

Overall, this lunch box is a good size with the right number of compartments for our kindergartener. I really like the cold pack feature to keep her food cool for the day. However, the latch continues to pop open. Perhaps this was just an issue with our bentgo box. We look forward to trying out some other products :)

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Aug 18, 2023
Reviewer name: Shep5
5 out of 5 stars
5 out of 5 stars review

Great customer service support

My son loves his bentgo it keeps his food cool on the hot days. He has is always a little ruff with his things and unfortunately it broke. But with the great customer service bentgo has they were able to replace it. I am a happy customer and will continue to by these lunch boxes

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
May 22, 2022
Reviewer name: Krys24
3 out of 5 stars
3 out of 5 stars review

Love the concept-hate the mold

I’ve been using this lunch box for my one year old daycare box and took care to clean it the minute he came home. Black mold still developed on the silicone seals and I can’t find any way to get it off. I’ve tried vinegar and bleach. So disappointing!

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Oct 20, 2022
Reviewer name: L. Parks
5 out of 5 stars
5 out of 5 stars review

Great Product Even Better Customer Service

I have been using these Bentgo Chill Lunch Boxes for three years now. And love everything about them. Stay cold for long periods, easy for picky eaters to not get food touching, Great for babies as well as toddler, the list goes on and on as to why I like these. Recently, one of our 7 Bentgo Lunchboxes broke and it was so easy to get replaced. Simply called the costomer service, they looked up my email address and found my order, they send me an email where I attached a picture, then the replacement will come in mail. So easy! Thank you Bentgo. I can't wait to continue to use your products.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Sep 6, 2023
Reviewer name: KLarge
5 out of 5 stars
5 out of 5 stars review

My Kids Love it

This lunchbox is a lifesaver. I hate making my kids lunches. This school year they asked for a Bentgo box so I decided to give them a try. My kids love preparing their lunch. Everything is in one box, all I have to do is throw it in their lunch bag and we are out the door. These boxes are such a time saver!

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
Mar 9, 2024
Reviewer name: Metz
1 out of 5 stars
1 out of 5 stars review

Issues with mold

We have used Bentgo boxes for years and were excited this year to find the Bentgo Kids Chill Lunch Box with the ice pack part of the box itself. Our son uses it everyday for school and we hand wash it every day. Unfortunately the rubber seals have been developing mold and no matter how much I try to clean them I can not make them go away. I’ve tried Dawn, I’ve tried white vinegar. I’ve tried soaking it in a mixture of the two and despite our best efforts the mold is starting to spread more and I don’t feel comfortable using this anymore. I am very disappointed because we loved this product and it was perfect for our son’s school lunches and we followed the cleaning instructions and still had issues with mold.

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717
reply from Customer Service

Hi Maddie, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 14, 2022
Reviewer name: Megan1987
5 out of 5 stars
5 out of 5 stars review

Awesome customer service!!

We love our bentgo chill boxes! My son uses them for his school lunch everyday and they are perfect for him! We recently had an issue with our boxes and I contacted Bentgo customer service. They were super quick to respond and very helpful. Definitely recommend!

Review from Bentgo
Helpful?6KKD5KVAGN9D14210513717