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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,021 ratings1,021 reviews
  1. 5 stars77% (789)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)

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Showing 501-510 of 1,021 reviews
Apr 20, 2024
Reviewer name: Marcos
5 out of 5 stars
5 out of 5 stars review

Great fridge

Great product and great installation team. I had a quite narrow opening and they made it without a scratch. The fridge itself is very spacious. The special feature I like is how it is ergonomic, the bottom freezer allows the fridge to be much more accessible.

Review from Samsung US
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Jan 29, 2024
Reviewer name: Arm79
5 out of 5 stars
5 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] We bought this refrigerator last fall, and so far so good. I love the design and style in the ability to change the panels. The glass front makes it so easy to keep clean and I feel I do see less smudges and marks compared to stainless steel. The room inside, and the four drawers have been great and so far I feel I’ve had plenty of room for everything I need. The ice bins are a great touch and the secret door to fill water is amazing, I find us using the water pitcher feature on our refrigerator multiple times a day.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jun 4, 2025
Reviewer name: Histprof
4 out of 5 stars
4 out of 5 stars review

Nice size

[This review was collected as part of a promotion.] Nice size refrigerator. Only real problem so far are the doors. They don't close easily and my 91 year old father-in-law has trouble shutting them completely. Nice part though is the app which tells me he left them partly open.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Aug 6, 2025
Reviewer name: NWS1
4 out of 5 stars
4 out of 5 stars review

Sleek

[This review was collected as part of a promotion.] Overall, a nice Fridge. I like the water pitcher, that I first thought was unnecessary. My only complaint is that the door shelves aren't really adjustable - you can remove them to allow taller items to be placed, but the shelf points are fixed. I've never had a fridge that you couldn't adjust these shelves.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jun 9, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Terrible product and even worse support

Left a review last week and wanted to update it but Samsung seems to make that pretty difficult. Fridge was looked at by a repair tech and he determined it was unfixable. So we called Samsung support and holy cow has it been an experience. They wouldn’t send out a replacement unit and would only reimburse us. But the problem is they would only reimburse us for the fridge and not the panels lol. After fighting with support they finally decided to refund me for the entire cost but told me I would need to dispose of the fridge. So I bought a fridge from Samsung that didn’t make it 3 years. Had to fight for full reimbursement and was told I would need to pay someone to remove the pile of junk. It was after this experience I didn’t just decide to never buy a Samsung appliance again but I will now never own anything with Samsung on it.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from SEA Care

Good day, We understand how disappointing it can be to get a resolution for your fridge's concerns that do not fully meet your expectations. We want to speak with you directly for support, review other available options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149536010, to help our team pull up your information when you message us. Have a great day. -John

Jul 23, 2024
Reviewer name: J potts
5 out of 5 stars
5 out of 5 stars review

Great Design

[This review was collected as part of a promotion.] We have had this refrigerator for a month and we love it. The fridge layout fits our life so well. The quick access door, the shelf dimensions and the ice in the freezer. My only complaint is that the alarm is too loud but once it's left open by accident I will be thankful for it. Hoping it lasts us a long time like our previous Samsung fridge.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jan 22, 2023
Reviewer name: Rhonda
4 out of 5 stars
4 out of 5 stars review

Nice and quiet

[This review was collected as part of a promotion.] We have had it for about a month now. We accidentally ordered the three door rather than the four door but this one is working out well. Love the water pitcher feature. I am not happy at all about the finger prints all over the top and bottom of the two refrigerator doors since we got the stainless steel.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jan 20, 2024
Reviewer name: LULU
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] We bought this frig about a month ago. We absolutely love it! You can clearly see what is in each of the drawers. There is sooo much room. The two ice makers with the various sizes is great. And we have been using the pitcher constantly and we didn't think we would use it too much.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jan 29, 2024
Reviewer name: Chalupa Batman
5 out of 5 stars
5 out of 5 stars review

I would buy another one without hesitation!

[This review was collected as part of a promotion.] I purchased this Fridge after my Whirlpool failed after a short 5 year life. There are several factors that made me choose the Bespoke. For one, the physical size was the exact same as my Whirlpool with the exception that it has over 6 cubic feet more internal storage. That was a huge bonus. I am very pleased that the ice makers are internal to the freezer again. These refrigerators with built in door ice/water dispensers do not hold up nearly as well in comparison. The concealed beverage center is an added bonus. It gives the refrigerator a sleek exterior appearance with the convenience of a water dispenser and pitcher. It's also a nice touch that the water pitcher has an infusing section for making various types of infused water. The added benefit the panels are replaceable for either repair or if you have a kitchen remodel to change it's appearance. This is by far one of Samsung's best designs for a refrigerator.

Review from Samsung US
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Jul 31, 2025
Reviewer name: Bekahmo99
5 out of 5 stars
5 out of 5 stars review

Very Pretty and Lots of Space

[This review was collected as part of a promotion.] The white looks beautiful in our kitchen. It does stick out pretty far from the counter but we have space for it luckily. I wish the doors could be propped open because every time I go to refill my water cup the cold door rests on my arm and the “latch” hitting the back of my arm is eventually going to give me a bruise. It has LOTS of fridge space. Items are no longer getting forgotten in bottom drawers (we had an old WP side-by-side before). I’ve only had this for 4 weeks but so far so good.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426