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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,021 ratings1,021 reviews
  1. 5 stars77% (789)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)

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Showing 491-500 of 1,021 reviews
Nov 10, 2022
Reviewer name: Afriedman
5 out of 5 stars
5 out of 5 stars review

Beautiful Fridge with Ample Space

[This review was collected as part of a promotion.] I bought this and it finally arrived two days ago. I couldn’t be happier with the fridge- it is beautiful! I never thought I’d be so excited over an appliance. The beverage center feature is just too cool. Love it!

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Feb 5, 2024
Reviewer name: Bella2011
4 out of 5 stars
4 out of 5 stars review

I love the beverage center!

[This review was collected as part of a promotion.] We have had the fridge for almost 1 month. I do love the glass panels to write notes on & I love the beverage center! You never know how much you are going to love something until you have it. With our old fridge, the icemaker did not work, so I had to fill a gallon jug each day for the countertop ice maker. Now when I have to use that or fill the dog bowl - it is just so easy to pour & the pitcher fills itself. I do wish this fridge could keep up with my ice use. It cannot keep up with me, I still have to use the countertop ice maker. Also, in my opinion the top shelf seems a little flimsy. I would not put heavy items up there. Also, I wish the freezer had a convenient pull out type drawer on the freezer door, like my old fridge had. I do love how you can control the fridge from the app.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 18, 2023
Reviewer name: SSungGuy71
4 out of 5 stars
4 out of 5 stars review

Pretty solid, and very convenient.

[This review was collected as part of a promotion.] Great fridge. I love the 2 different types of ice it makes. We use the beverage center all the time. I didn't think my wife would go for this one as it is a bit pricey, but she loves it maybe more than I do. We did have a time where the small ice maker quit working. We read the troubleshooting steps, and even called on support. Support sent a person out who declared we needed a new computer/motherboard for the unit. Board came in and was replaced. This did not fix the issue. Later, I decided I would take a hairdryer to the side that wasn't working. In 2 minutes, I had the problem resolved. Since support was useless, I could not give 5 stars.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jan 17, 2025
Reviewer name: El Jeffe
5 out of 5 stars
5 out of 5 stars review

Our favorite fridge ever!

[This review was collected as part of a promotion.] Had this for fridge for about 4 months. Love it! Only would add 1 thing: wish the water access door had a more convenient latch. Controls/App is terrific. Most loved is the dual ice maker. 2nd would be the self filling water pitcher. Beautiful counter depth look with no ugly handles. Easy to wipe clean. Has lots of small nook storage that we thought was weird as we discovered a few after having the fridge for a few weeks. Still the nooks are actually very handy.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
May 23, 2023
Reviewer name: Nerdydad
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] About 6 weeks have passed since we purchased this, and we couldn't be happier. Ice for days, room enough for everything we could need to put in it, and as a surprise to me my favorite feature is actually the little self filling water pitcher in the beverage center door....who knew that would be the case?

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Oct 28, 2024
Reviewer name: AntW
5 out of 5 stars
5 out of 5 stars review

French doors are the best!

[This review was collected as part of a promotion.] I bought this refrigerator a little over a month ago, and I am very happy with it. The french doors are very convenient and you can open either (or both) doors without worrying about closing it again. The beverage center is convenient with the auto-refilling pitcher and the 2 sizes of ice are useful

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Feb 26, 2025
Reviewer name: Mr Moose
5 out of 5 stars
5 out of 5 stars review

Happy customer that loves the beverage center

[This review was collected as part of a promotion.] We have had his refrigerator for a month. We first saw the Bespoke at a house we rented for July 4th. Our friends were like we are going home and buying one. We had issues with our previous fridge from the day we installed it. The tech told us that we purchased the first year and there are a bunch of problems. We are so excited to have the Bespoke. Our previous fridge had the drawer which we really liked. I created another zone for the compression which could have contributed to some of our issues. Our kids are becoming teenagers so I don't know we need the drawer as much, so we got the 3 door. We all love the beverage center. The one thing we do not like is the bottom drawers are wider then the doors so we have to open both doors to open the drawer. BTW - our friends did purchase one after we got ours.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jul 1, 2024
Reviewer name: Edmund
4 out of 5 stars
4 out of 5 stars review

Large Capacity Fridge

[This review was collected as part of a promotion.] We bought this large capacity fridge to replace a GE Profile. Samsung is made in Korea and the same for GE Profile at a faction of the price. The fridge is very quiet and operate nicely. We do not use the water pitcher and use the space for others. It is not necessary when there is a water dispenser. We are still getting use opening the front door to get water. The ice maker is located in the freezer which takes up freezer space. We do not feel the large capacity in the freezer.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Oct 6, 2023
Reviewer name: I_am_J5
5 out of 5 stars
5 out of 5 stars review

Awesome Replacement Refrigerator

[This review was collected as part of a promotion.] I had to purchase a refrigerator for a replacement and previously had a Samsung refrigerator that worked really well that I was happy with. But this new bespoke model absolutely blows the previous model out of the water. The beverage center is very useful especially for my kids. It also results in a sleek and modern design that compliments my kitchen very nicely. The fridge is very spacious and fits everything I need for my family of four. The freezer is adequate as well but space can be a bit tight due to the ice drawer. Overall I am very happy and definitely would recommend.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Oct 18, 2024
Reviewer name: Neofito33
1 out of 5 stars
1 out of 5 stars review

Water Filter Replacement Issue

I need to change the water filter in the refrigerator, and the manual states that I must shut off the water supply first. Unfortunately, the water valve is located behind the refrigerator, which presents a challenge since it’s full of food. Should I really have to pull the refrigerator out? Alternatively, I could shut off the water for the entire house, which seems excessive. It raises the question of what the engineers at Samsung were considering when designing this system

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from SEA Care

Neofito33, sharing your experience with the water filter matters. We are here to help. Before replacing your water filter, we recommend shutting the water supply line first. For more details, please see the "Replacement (Water Filter)" section on pages 61 to 63 of the manual. Manual https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Here is also a link for further assistance with replacing the water filter. Please click on every option available. Kindly click on the embedded word and watch the video if one prompts. Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147610369) to help our team pull up your information. Have a great day. ^Camille