Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors

Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for

Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors

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4.6 out of 5 stars

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Oct 12, 2024

Truth teller

1 out of 5 stars review

Engineering fail

It is impossible to take both crisper shelf glass’s out to clean leaks/spills which stay spoiling between the glass and the frame it sits on. Absolutely sickening

Review from Samsung US

Helpful?

reply from SEA Care

Hello there, We understand how frustrating it feels to deal with a fridge that makes cleaning challenging, especially when trying to keep things looking their best. We are here to help you. Here is a guide with tips and tricks for cleaning and removing the fridge's shelves. The link has several drop-down items. Please click on every drop-down option available. Kindly click on the embedded word and watch the video if one prompts. Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS00063107/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147600132) to help our team pull up your information. Have a great day. ^Camille

Oct 29, 2024

LmorrisM

5 out of 5 stars review

Perfect Refrigeator!

[This review was collected as part of a promotion.] We absolutely LOVE our new refrigerator...especially the beverage door. Also, our installers were wonderful! Not only did a great install, they were very kind and polite.

Review from Samsung US

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Oct 2, 2023

Reddddd

1 out of 5 stars review

Everything good except the fridge functionality

[This review was collected as part of a promotion.] Beautiful fridge, auth lots of features. Beverage center is my favorite. Ice everywhere, so much that the doors get stuck. It's a serious issue

Review from Samsung US

Helpful?

reply from Customer Care

Hi Reddddd, I agree that frost forming in the fridge would cause damage. Let us prevent this from happening again. Here is a link to help you with the fridge. Please follow the steps and click the hyperlinks for further help. Frost forms in the freezer or refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146362857 to help our team pull up your information. Have a great day. ^Aloe

Jun 1, 2022

Suspendedsag

5 out of 5 stars review

Fits like a glove, looks amazing!

[This review was collected as part of a promotion.] Took some time to get used to not having handles to open the doors but after that it has been nothing less than great!

Review from Samsung US

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Jan 4, 2025

Scott T

5 out of 5 stars review

Good so far

[This review was collected as part of a promotion.] I have had for around 45 days, works great so far. Still nervous based on past ice maker issues, but with the ice maker in the freezer hopefully no problems.

Review from Samsung US

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Sep 18, 2023

Mlongo00

5 out of 5 stars review

Great!!

[This review was collected as part of a promotion.] I love my fridge! I love the water pitcher feature and that it notifies me when the door is open. The two types of I e are great too. I love to be able to switch out panels.

Review from Samsung US

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May 11, 2024

Michael

2 out of 5 stars review

Horrible design and alarm

It may look bigger but it feels smaller and it's layout is so bad from cleaning to putting stuff away it's always annoying and the stupid alarm always goes off especially when cleaning a spill or dropping an egg in the door

Review from Samsung US

Helpful?

reply from Samsung Care

Hi there, We truly understand how you feel regarding your fridge. We are here to help you. We recommend checking the video link below for steps and tips on how to clean your fridge. https://www.youtube.com/watch?v=Gw_NOk1rLAY Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147137504), and it will help our team pull up your information. ^Rodel

Jan 18, 2024

PattyJ

5 out of 5 stars review

Easy to use and love the set up

[This review was collected as part of a promotion.] We bought the whole Samsung line-fridge, oven, dishwasher, washer and dryer and would do it over and over again!!!

Review from Samsung US

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Jun 1, 2024

Bann93

5 out of 5 stars review

Ice maker is nice

[This review was collected as part of a promotion.] I am very happy with this refrigerator. I love the water area and the two door to get drinks fast.

Review from Samsung US

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Jan 18, 2024

nibras

5 out of 5 stars review

We like!

[This review was collected as part of a promotion.] We really like it. The size of the fridge and the amount of space available is amazing. Its good looking and practical.

Review from Samsung US

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