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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars840 ratings840 reviews
  1. 5 stars76% (642)
  2. 4 stars16% (134)
  3. 3 stars2% (16)
  4. 2 stars1% (12)
  5. 1 star4% (36)

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Showing 21-30 of 840 reviews
Apr 27, 2026
Esmy1
5 out of 5 stars review

The best appliance made!!

[This review was collected as part of a promotion.] The best refrigerator ever!!! So much space, keeps everything fresh and perfect temperature. The water dispenser is the coolest thing I’ve ever seen. The ways you can customize the shelves is top tier!! Everything Samsung is making has been great!!

Review from Samsung US
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Apr 18, 2026
Scarly boom boom
5 out of 5 stars review

Awesome fridge

[This review was collected as part of a promotion.] I absolutely love this fridge! The glass is awesome you can write on it like a dry erase board and no fingerprints. It's large and spacious for our family of 6. The ice machine is awesome and provides 2 different size cubes. I also love the shelves. They are easy to clean and do not trap dirt like our previous Samsung model. The panels can be changed out to fit our decore as we grow as well. This fridge is versatile, sleek, and stylish.

Review from Samsung US
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Apr 17, 2026
GinQ
4 out of 5 stars review

Like it!

[This review was collected as part of a promotion.] Overall happy with the fridge. I’ve only had one problem with the small ice cubes not coming out but it fixed itself on its own so probably just clogged. I did spill a soda on one of the racks and cannot remove it to clean which is annoying. I do love the two types of ice cubes as well as the water dispensing/ water pitcher. I change the filter every six months and it’s not difficult. Overall a great fridge.

Review from Samsung US
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Apr 28, 2026
Mike
5 out of 5 stars review

Practical and Reliable

[This review was collected as part of a promotion.] This Samsung refrigerator stands out with its impressive capacity, offering plenty of room for both everyday groceries and bulk storage. The cooling system is consistent and keeps everything fresh longer, even in warmer conditions. I really appreciate the level of customization, from adjustable shelving to flexible storage compartments that fit different needs. The dispensing feature is smooth and convenient, providing quick access to water and ice without any hassle. Overall, its efficiency makes it a smart choice, helping save on energy bills while delivering reliable performance.

Review from Samsung US
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Apr 22, 2026
Whitney
4 out of 5 stars review

Great Features and Design

[This review was collected as part of a promotion.] We recently purchased this fridge and love it! It is spacious, well laid out, and has a sleek design. I wish i could customize door shelf placement, but other than that it is amazing! I also love the slide back shelf to accommodate taller items, when needed. This has been something i have been looking for!

Review from Samsung US
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Apr 19, 2026
Tony
4 out of 5 stars review

Good Value Refrigerator

I had a 22 year old refrigerator, which finally gave up the ghost. The new Samsung refrigerator was ordered and received quickly. I like the precise temperature control. A thermometer placed in the top portion of the unit shows the unit maintains temperatures close to the temperature I set. Some other reviews have been critical of the ice maker, but my unit hasn't been a problem. It supplies plenty of ice. I am especially fond of the water dispensing features. There is a provided pitcher which gets filled automatically when even a little water is used from it. There is also a water dispenser for water dispensed into glasses or bottles. The water is cold and filtered. The outer door, which allows access to the water features, is something I have never seen and seems like a good idea. I'm constantly going for water and the design efficiently limits the flow of warm air into the unit while getting water or soft drinks on shelves. As for storage, there is minimal capability to adjust shelves and no adjustment for drawers. So far it hasn't been a problem and I don't anticipate it will be. The capacity is adequate for my needs, but others may find it insufficient in the "counter" depth refrigerator I have. My old refrigerator was not counter depth, and it had a lot of wasted space with a large tray drawer, which I never used. It also stuck out into the kitchen, and the new Samsung does not. One thing I do not like in the new refrigerator is all the plastic. My old refrigerator had aluminum and glass for drawers and shelves. Also, two drawers were gasketed for an airtight seal in the top portion of the unit. The light plastic construction of shelves and drawers is why I did not give the Samsung refrigerator 5 stars. I think for what this refrigerator cost, glass and metal should have been chosen instead of cheap, lightweight plastic, which is questionable in my mind as to its durability. Regardless of my dislike of the plastic in the Samsung refrigerator, I think this is a good value appliance and recommend its purchase.

Review from Samsung US
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Apr 15, 2026
BennyHil
2 out of 5 stars review

Faulty Compressor

[This review was collected as part of a promotion.] The refrigerator was great until the compressor went out and then it was unrepairable due to where the leaks are. I was told that Samsung started using nickel and steel and so the compressors breakdown.

Review from Samsung US
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reply from Samsung

Hi BennyHil, a refrigerator that performs well and fits into your kitchen plays an important role in day‑to‑day routines. Having an appliance you can rely on supports smooth operation, and general care can help maintain long‑term performance. Reviewing general care and system information can be a helpful way to stay informed about overall refrigerator use and available options. This guide provides helpful details on system operation and care. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If additional help is needed after completing the recommended steps, we’d like to review this further, check available options, and advise you on next steps. Please include reference number 1152419302 when reaching out to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

May 2, 2026
Greg
5 out of 5 stars review

Top notch refrigerator

[This review was collected as part of a promotion.] This refrigerator is by far the best I have owned in 20 years! With the ability to se lt the temperature from my phone, I have added control when I'm not in front of the appliances. Additionally, the appliances is extremely reliable.

Review from Samsung US
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Apr 14, 2026
Twinm0m
5 out of 5 stars review

I love my fridge.

[This review was collected as part of a promotion.] I've been using this fridge for a while now and I'm honestly really impressed. The capacity is perfect—it holds a lot more than I expected without feeling cramped, which is great for a busy household. The cooling is consistent throughout the entire fridge. I haven't had any issues with warm spots, and everything stays fresh longer, especially produce. The freezer works just as well and keeps items solid without freezer burn. I also like the customization options. The adjustable shelves and compartments make it easy to organize everything, whether I'm storing large containers or smaller items. The dispensing feature works smoothly and is convenient for everyday use—no leaks or issues so far. Plus, it's quick and easy to use. Overall, it's very efficient, runs quietly, and looks great in the kitchen. Definitely worth it—I'd recommend it to anyone looking for a reliable and well-designed fridge. The price range was perfect for us. With an extended warranty it came out to about 2k. Plus I use the glass doors as white boards

Review from Samsung US
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Apr 20, 2026
Mancave9
4 out of 5 stars review

Energy saver.

[This review was collected as part of a promotion.] Overall this product is good in its stainless steel finish and like the idea that it can be easily customized.I only purchased this refrigerator less then a year ago so it's fairly new. We love that the water dispenser/beverage center is on the inside and not on the exterior of the door that give it that clean finish. It's energy saver and efficiency. The capacity and cooling this product is great for the price.

Review from Samsung US
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