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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars840 ratings840 reviews
  1. 5 stars76% (642)
  2. 4 stars16% (134)
  3. 3 stars2% (16)
  4. 2 stars1% (12)
  5. 1 star4% (36)

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Showing 11-20 of 840 reviews
May 21, 2026
Foodieinamoodie
5 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] I love the extra features such as adding recipes and listening to Amazon Music. There's ample space for large containers of food. The display lets us know the cooling temperature. The ice and water are always easily dispensed. It's very cost effective.

Review from Samsung US
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May 12, 2026
Gopi
5 out of 5 stars review

Excellent Capacity, Cooling & Energy Efficiency

[This review was collected as part of a promotion.] We've been very happy with the Bespoke AI 3-Door French Door refrigerator. It has excellent storage capacity with a well-designed layout that makes organizing groceries very convenient. The cooling performance is consistent, and food stays fresh for longer. The water and ice dispensing system works smoothly and efficiently. Another big plus is the energy efficiency — it runs quietly and performs great without consuming excessive power. Overall, it's a stylish, modern refrigerator with strong performance and practical features for everyday family use.

Review from Samsung US
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May 30, 2026
Glenn
5 out of 5 stars review

The Balanced, "All-Around Winner"

[This review was collected as part of a promotion.] After upgrading to the Samsung Bespoke AI 3-Door French Door Refrigerator, it’s safe to say this appliance completely transforms the kitchen. Visually, it is an absolute masterpiece. The flat-panel design with recessed handles gives a seamless, high-end built-in look without the custom-cabinet price tag. ​But it’s the layout and daily utility that really win you over. The interior feels massive compared to standard French door models with the same footprint. The adjustable and slide-in shelving makes it incredibly easy to fit tall items, and the dual auto ice maker (offering both classic cubed ice and smaller 'Ice Bites') ensures you're always ready to host. Temperatures in both the fridge and freezer stay perfectly steady, keeping produce fresh significantly longer. It’s quiet, energy-efficient, and easily the centerpiece of the home. If you are on the fence about upgrading, do it—it lives up to every bit of the hype.

Review from Samsung US
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Jun 8, 2026
Tommy
5 out of 5 stars review

Great features, great buy

[This review was collected as part of a promotion.] Counter depth fit right with the island right across with limited space, app easy to connect, monitor/adjust temperature and other settings, front beverage center is very convenient, pitcher is a positive for having more cold water at one time, ice tray for two sizes ice is a kind of big and occupied the freezer space, energy saving, inside temperature is quite even over different shelves, own about 13 months, so far so good

Review from Samsung US
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Jun 2, 2026
Lov2dance
4 out of 5 stars review

Average fridge

[This review was collected as part of a promotion.] Great capacity for what it is. And it produces ice well. I feel the freezer capacity could be better though. It is efficient and quiet. The ice dispenser isn't too loud and everything stays cool when you customize the settings.

Review from Samsung US
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Apr 22, 2026
Stephf
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Great refrigerator only thing I would say is figuring out some of the features was not as transparent on the instructions or on anyone’s videos lol but it’s great would be interested how the 4 door is vs the 3

Review from Samsung US
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Apr 26, 2026
Cowboy
5 out of 5 stars review

Solid Appliance

[This review was collected as part of a promotion.] Capacity, quality, appearance are all excellent. The interior is highly adaptable to various size/shape of containers. 2 areas that fall short: 1. (It’s a little picky) but we didn’t even know there was a storage compartment on the upper left door under the water pitcher. Little to nothing fits here and Lord help if you forget about it, because you certainly can’t see it. 2. The ice bin tray in the lower freezer. Absolutely love having the option between a medium size cube or (my favorite) smaller rectangle ice “chips”.But the tray is awkward (if you need to remove it) and gaps around it make it too easy to loose cubes when scooping (witch is why you need to remove it).

Review from Samsung US
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Apr 26, 2026
Suzie
2 out of 5 stars review

Beautiful, but huge with defective ice maker.

[This review was collected as part of a promotion.] The refrigerator is HUGE so it sticks out way past a normal refrigerator. It seems to stay cool and work fine, the glass front is beautiful. Ice maker is absolute junk, it leaks water like crazy and makes our ice dispenser one big chunk of ice. We bought this because we loved the small ice so much, great in theory, not in practice.

Review from Samsung US
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reply from Samsung

Hi Suzie, Seeing how much space the refrigerator offers, and the appeal of the glass front really stands out, so it’s good to hear overall cooling has been consistent for you. Ice maker performance can vary based on everyday conditions. Maintaining steady water pressure, replacing the water filter on schedule, and allowing fresh ice to cycle regularly can help support consistent ice output. For additional details, you may find the guide below helpful: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Seeing a small amount of water or ice that later forms can simply be part of normal condensation or from a brief spill that wasn’t immediately visible. Keeping the area clear and dry can help maintain consistent conditions. Please check the link below and select the embedded content to learn more. https://www.samsung.com/us/support/troubleshoot/TSG10003766/ If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152459805) when you reach out so our team can retrieve your information. We appreciate the opportunity to review your experience. Geraldine Samsung Care

Apr 21, 2026
Anthony
4 out of 5 stars review

great fridge

[This review was collected as part of a promotion.] the fridge is amazing, It stays cool and has a lot of room to fit food. The drawers and the doors are quiet. The drawers also has a lot of room. The customization options are amazing and range in various ways. The dispensing of the ice and water is fast and efficient.

Review from Samsung US
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May 6, 2026
Bash612
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] Sleek looking fridge with plenty of capacity. The water dispenser with additional water pitcher is an excellent feature. The two ice options also come in handy for those that enjoy different types of ice depending on need.

Review from Samsung US
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