Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,018 ratings1,018 reviews
  1. 5 stars77% (786)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)

Member photos

  • +416 images
Sort by |
Showing 11-20 of 1,018 reviews
Sep 26, 2026
Reviewer name: filadelfia76
5 out of 5 stars
5 out of 5 stars review

Good looking and smart!

[This review was collected as part of a promotion.] ​This refrigerator is an excellent piece of hardware if your priority is a streamlined, modern kitchen aesthetic and highly functional interior hydration features. It is a sharp upgrade, provided you are willing to trade raw storage volume for the flush, counter-depth profile.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Jun 22, 2026
Reviewer name: MikeStep
1 out of 5 stars
1 out of 5 stars review

Samsung BeSpoke

I love the design and the brand, but after owning this refrigerator for nearly a month, the ice maker is not functioning properly. It never reaches its designated capacity and consistently underperforms compared to the fridge it replaced. We are reaching out to request service.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung

Hi MikeStep, We understand how you feel about your ice maker, and we’re here to help you every step of the way. To help improve your ice maker’s performance, we’ve included an easy step-by-step guide below with a few helpful tips you can follow: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Please feel free to reach out anytime if you need further assistance. We’re always ready to lend a hand. Jeffrey Samsung Care

Sep 14, 2026
Reviewer name: Eka28
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] We have only had this fridge for a couple of hours, so can't rate anything other than looks. We got the white glass in our white kitchen and it looks amazing, and it is enormous. We are going from a side by side and we have needed more fridge space for a long time, this looks like will be exactly what we wanted space wise, as well as convenience with the whole fridge part being on top. The water dispenser and pitcher was also appealing as it is hidden but conveniently located without having to open the fridge fully. Hoping this fridge lasts!

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 19, 2026
Reviewer name: Alldosejose
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Had the fridge since 2023 and it works amazing love it the pitcher beverage area is amazing and fits my family needs better than what I had before and the fact that it makes 2 types of ice as well is great. The way the fridge opens up it makes it easy to see and organise your products and everyday need. The fact that you can also switch out the panels as well to fit your style will always give you the perfect look that you want.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Oct 24, 2025
Reviewer name: Jose
1 out of 5 stars
1 out of 5 stars review

Poor cooling, icemaker malfunction at 8 months

I've been calling to samsung so they can come and fix my refrigerator my eyes maker stop working making a lot of thick ice all over the Ice maker stopped working about having it.Six months i've been calling samsung about this issue.All they gotta say is take everything out.Reset the button.Don't open the bottom.Door for twenty four hours and it will make ice, will days pass nothing get so I called Samsung like 5 times so they can come and check the. Refrigerator before my warranty expires. But they said my warranty expired at the end of this month. I believe and then make an appointment, but I don't know how much it's gonna cost. So no I do not recommend this product. It's pretty in everything, but it's not worth it. And it cost a lot for some major issues to happen. When you purchase and have it for 6 months. I wish I could return it back but I can't.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from SEA Care

Hi Jose, We understand how concerning it is to experience issues with your refrigerator’s ice maker, especially after multiple attempts to get it working again. We’d be glad to help you get your unit back to optimal performance. Please follow the troubleshooting link for the ice maker not making any ice. Please click on the embedded links for additional support. Ice maker is not making any ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice For issues involving ice buckets that are stuck or frozen over, check the guide link below and choose the scenario that best fits the issue you are experiencing. Additionally, click on the embedded links for additional information. Ice bucket is stuck or has a block of ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151146711) to help our team pull up your information. Thank you. ^Camille

Aug 17, 2026
Reviewer name: Hate Samsung
1 out of 5 stars
1 out of 5 stars review

Great feature poor function

[This review was collected as part of a promotion.] Have had the fridge for 1 year and a half now it has stopped cooling and freezing. And of course warranty is now expired. Will not be buying another Samsung

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung

Hi there, we appreciate you sharing your experience with your fridge, and we're here to help with the cooling and freezing performance. The guide below provides recommendations to help improve the unit's operation: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Thank you for your continued support of Samsung. Jeffrey Samsung Care

Apr 20, 2026
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

Great features and capacity

[This review was collected as part of a promotion.] Big capacity provides excellent cooling settings to both fridge and freezer, great efficiency with very easy customization to set up and maintain worth for the price has a good dispensing I love it and I recommend it to everyone, you can change door stainless steel panels to the colorful glass panels making look prettier than it is combining with your kitchen colors . Also have beverage center with Water pitcher at door very fancy and nice auto pitcher filled and auto ice maker option it's a great acquisition it's my second one I upgraded it and I love everything about it very convenient for family who enjoy fridge with a great space.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 9, 2026
Reviewer name: mitchshell
5 out of 5 stars
5 out of 5 stars review

Excellent features

[This review was collected as part of a promotion.] I love this fridge because of the dual ice, and it is always well-stocked. Plus the beverage dispenser is extremely nice! There's plenty of space and storage, but I appreciate how we can adjust the shelving to our needs. Even when the door is open for longer, there is not condensation and the fridge cools really fast! The water from the beverage dispenser is also always cold!

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Aug 27, 2026
Reviewer name: Johnny L
5 out of 5 stars
5 out of 5 stars review

🤣Didnt Expect to Love a Fridge This Much 👁️🫦👁️

[This review was collected as part of a promotion.] I genuinely love this refrigerator. There's a ton of space, but more importantly, the layout actually makes sense. Stuff doesn't get shoved into some dark corner and rediscovered three months later looking like a science experiment. Everything has a place, it's easy to see what you have, and it's easy to reach, which I really appreciate. The Quick Chill feature is one of those things I didn't think I'd care much about, but I use it all the time. I also love being able to check the fridge, change settings, and control things from my phone. It's especially nice from an accessibility standpoint because I don't have to stand there messing with controls every time I want to change something. Plus, controlling my refrigerator from the couch still hasn't gotten old. The Beverage Center is probably one of my favorite parts. I use it for teas, fruit-infused water, and whatever else I decide to throw together. I honestly didn't think I needed a dedicated beverage area until I had one, and now I'd definitely miss it. I've had mine for almost two years now and haven't had a single problem with it. No weird issues, no repairs, nothing. It's just worked consistently the entire time, which is probably the biggest compliment I can give an appliance. The only thing I can really complain about is how often I end up changing the water filter, but honestly that might be more of a “my city water” problem than a refrigerator problem. 😂 And considering how clean and refreshing the water tastes coming out of it, I'm not exactly mad about the filter doing its job. Without it, who knows what I'd be drinking. I did buy the 5-year extended warranty just in case, because with something this expensive I'd rather have it and not need it. At this point though, I honestly doubt I'll ever use it. I'll probably end up upgrading to the newer one with the screen before this one gives me a reason to. 10/10 would absolutely recommend. Great space, great organization, useful smart features, clean-tasting water, and almost two years in it's still been completely reliable. Now I just need to stop looking at the version with the screen before I talk myself into buying another refrigerator. 😂

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Aug 22, 2026
Reviewer name: Nikk
5 out of 5 stars
5 out of 5 stars review

Great storage

[This review was collected as part of a promotion.] 30.1 cu. ft. capacity — very spacious. Beverage Center is one of its best features. You can access drinks without opening the entire refrigerator. AutoFill water pitcher — fills itself when placed in the Beverage Center. Dual ice maker — makes two types of ice. SmartThings/Wi-Fi lets you monitor and control the refrigerator from your phone. Sleek, modern BESPOKE appearance.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426