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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,018 ratings1,018 reviews
  1. 5 stars77% (786)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)

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Showing 31-40 of 1,018 reviews
Aug 26, 2026
Reviewer name: KitchenReviewer
4 out of 5 stars
4 out of 5 stars review

Flexible storage and simple controls

[This review was collected as part of a promotion.] The 3-door design gives the refrigerator a clean look, and the storage arrangement is flexible enough for groceries of different sizes. The shelves and bins are easy to reach, the lighting is bright, and the controls are straightforward. Cooling has stayed even throughout the refrigerator. Overall, it's practical and attractive, but it isn't perfect.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Aug 21, 2026
Reviewer name: James12
5 out of 5 stars
5 out of 5 stars review

The best fridge to buy!

[This review was collected as part of a promotion.] We've only had this refrigerator for a couple of months, but so far it is quite impressive! There is plenty of room for everything and anything, even in the doors, surprisingly enough. And the ice maker in the bottom drawer is as quiet as can be, and produces the best ice of any ice maker we've ever had. We hope to get many good years of service out of this lovely appliance.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Apr 20, 2026
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

Great features and capacity

[This review was collected as part of a promotion.] Big capacity provides excellent cooling settings to both fridge and freezer, great efficiency with very easy customization to set up and maintain worth for the price has a good dispensing I love it and I recommend it to everyone, you can change door stainless steel panels to the colorful glass panels making look prettier than it is combining with your kitchen colors . Also have beverage center with Water pitcher at door very fancy and nice auto pitcher filled and auto ice maker option it's a great acquisition it's my second one I upgraded it and I love everything about it very convenient for family who enjoy fridge with a great space.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 3, 2026
Reviewer name: Corgdad
5 out of 5 stars
5 out of 5 stars review

Amazing performance

[This review was collected as part of a promotion.] Best fridge I have bought. Auto fills pitcher and dispenser is really useful too. It can store for a family of 5. It is very reliable and keeps food fresh every day. It comes with different shelving inserts that can increase accessibility.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Aug 27, 2026
Reviewer name: Joey
3 out of 5 stars
3 out of 5 stars review

Ice maker needs a redesign.

[This review was collected as part of a promotion.] For the first year it worked very well. Since then the ice maker leaks water into the small ice tray. It freezes the whole section of small ice into a large unusable block that you have to pry out of the drawer and few times a day to let the other larger cube side work properly. After researching online, I found this is a common issue. Some blame the humidity of your location, but I can see the frozen wave of water near the front of the tray. It is far too large for melted ice due to humidity. It is definitely from a bad seal inside. The replacement seal also last about a year and it's expensive to have a service person replaced. As great as the rest of the product is, I would not buy it again. I paid far to much to have to deal with these issues. I love my Samsung washer and dryer and phone and watch, but I'll stay away from the refrigerators for any future purchases.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung

We genuinely appreciate your long-standing loyalty, Joey. The details you've shared has given us insight into your ice maker and refrigerator experience, and we'd like to share a resource with you. The resource below includes helpful guidance for inspecting the ice bucket and maintaining normal ice maker operation: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice We value the opportunity to help you. Khristine Samsung Care

Sep 4, 2026
Reviewer name: Fixer
2 out of 5 stars
2 out of 5 stars review

Automatic Water Fill Stopped Working

9/4/26 - Bought this refrigerator 3 years ago. The auto-fill pitcher feature stopped working last week. Spent several hours over 3 days troubleshooting the problem with AI. The issue came down to the mechanical switch in the pitcher compartment (that recognizes whether the pitcher is present) had stopped working. The fix only involved pushing the switch in and out multiple times so it would move freely. Another plastic part with springs (cheap design) that didn't work correctly and makes me wonder how long it will last before needing replaced. Seems an electric eye would have been more reliable. Also, just found out the auto-fill feature won't work without a water filter in the frig (there is no bypass), which wasn't clearly disclosed at purchase. This is an issue since there is not a manual fill button, and if you don't replace the water filter every 6 months that can cause the auto-filler to stop working as well. Bad design and more costly for the user. Very frustrating.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung

Hi Fixer, The detailed feedback you've provided about the AutoFill Pitcher feature, including its pitcher recognition function and filter requirements, helps us better understand how customers use our products over time. Thank you for sharing. For additional information about replacing your water filter, we've included the guide below: https://www.samsung.com/us/support/answer/ANS10005090/ Please know that we are always here to help if you need additional assistance. Geraldine Samsung Care

Aug 26, 2026
Reviewer name: Jazzygm
5 out of 5 stars
5 out of 5 stars review

Amazing fridge !

[This review was collected as part of a promotion.] The cooling and the accessibility are amazing on this refrigerator. This fridge and this brand of fringe the consistency and the durability of these refrigerators are exactly what me and my family need

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 11, 2026
Reviewer name: Steph20
5 out of 5 stars
5 out of 5 stars review

Terrific fridge w/ many features

[This review was collected as part of a promotion.] Large 30 cu ft French door fridge. 2 types of ice located down low in one of two large freezer drawers. Easy access to drinks and snacks from the outside without having to open up the main doors. Plenty of adjustable shelves. Easy access to the water filter.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 26, 2026
Reviewer name: Danielle
5 out of 5 stars
5 out of 5 stars review

Beautiful fridge with great functionality

[This review was collected as part of a promotion.] This fridge is both beautiful and has great functionality. We love the water dispenser jug and ice maker. We also love that it's integrated on the smart things app

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Sep 27, 2026
Reviewer name: Dinah
5 out of 5 stars
5 out of 5 stars review

Great functionality

[This review was collected as part of a promotion.] Love this fridge! Large, beautiful and wonderful features. It’s roomy, aesthetically pleasing and easy to clean!!

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426