Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars805 ratings805 reviews
  1. 5 stars77% (617)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars1% (12)
  5. 1 star4% (33)

Member photos

  • +329 images
Sort by |
Showing 141-150 of 805 reviews
Jun 6, 2025
JSAS
5 out of 5 stars review

Stylish and Quiet – A Perfect Fit for Our Kitchen

[This review was collected as part of a promotion.] I’ve been using the Bespoke 3-Door French Door refrigerator for about two weeks now, and I have to say—I’m extremely satisfied so far. First of all, the design is outstanding. It blends beautifully with the rest of my kitchen and instantly gives the space a more modern and luxurious feel. One of the biggest draws for me was the customizable door panels, which allowed me to choose a color combination that perfectly matches my home’s aesthetic. Every guest who’s visited since we installed it has commented on how beautiful the fridge looks—it's definitely a statement piece. Functionally, this fridge checks all the boxes. The three-door design is incredibly convenient, making it easy to organize groceries and access both the fridge and freezer compartments. The interior is spacious and well-lit, which helps with visibility and makes finding things simple. I’ve also noticed that produce stays fresher for longer, which speaks to the excellent cooling performance. Another big plus: it’s extremely quiet. Even though our kitchen is close to the living area, I barely notice any noise from the fridge—it runs very smoothly and silently, which makes a big difference in everyday comfort. Of course, I’ve only been using it for two weeks, so I’ll need more time to evaluate long-term reliability. But as of now, I’m thoroughly impressed and completely happy with my purchase. If you’re looking for a refrigerator that combines style, functionality, and thoughtful design, I highly recommend the Bespoke 3-Door French Door model.

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
Sep 16, 2025
D Butterfly
5 out of 5 stars review

Big and Beautiful and Smart

[This review was collected as part of a promotion.] I love my refrigerator. It connects to my Samsung phone and I can check the temperature and adjust the setting. It's big and I can fit everything in it as well as the freezer. You won't be disappointed!

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
Sep 14, 2025
Jenny
1 out of 5 stars review

The only reason I bought it was for the third cool

[This review was collected as part of a promotion.] My refrigerator has not worked since the day I brought it home. It cooled for maybe 5 hrs this whole entire time. I’ve had my refrigerator for two weeks now and still can’t use it. So I am very disappointed. And my service appointment isn’t until the 22nd of sept. So almost a month without a refrigerator.

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
reply from SEA Care

We care about the betterment of your refrigerator, Jenny. Let us help you out. While waiting for your technician appointment, please take a moment to click this link to address your fridge's concerns. For additional tips, click the hyperlinks and watch the embedded video. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150722250, to help our team locate your information when you message us. Have a great day. -John

Jun 23, 2025
Jester
4 out of 5 stars review

This refrigerator has so much good stuff going on.

[This review was collected as part of a promotion.] Overall, I love nearly everything about this refrigerator from the color to the size and layout of the shelves. From the moment it was plugged in, cooling to operating temperature was brief. The drink station is fantastically convenient and a good energy saving option since no one has to hold the whole fridge open to decide. The only inconvenience of the whole device is that the right-side bottom drawer cannot be opened while having only the right door open. The divider strip on the left door is in the way so both doors must be opened to access that drawer. Being used to it now, it's not that bothersome. Oh, and I absolutely love that I can choose between large or small ice cubes!

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
Jun 2, 2025
jackhoff13
1 out of 5 stars review

Fridge Broke Down after 3 years

The Fridge looks nice and worked well for about 3 years. After 3 years fridge is no longer cooling. I have a tech coming out to look at it soon, but from the sounds of it this thing is going to the Samsung Appliance boneyard. This is way to expensive of a fridge to only last 3 years. Also had issues with the seal flap between the doors not closing every time the left door was closed. Will not be buying another Samsung

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
reply from SEA Care

Hi jackhoff13, We would like to assist you further with your concern. Should you need further assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149423941) to help our team pull up your information when you message us. Have a great day, -Ernest-

Aug 6, 2025
NWS1
4 out of 5 stars review

Sleek

[This review was collected as part of a promotion.] Overall, a nice Fridge. I like the water pitcher, that I first thought was unnecessary. My only complaint is that the door shelves aren't really adjustable - you can remove them to allow taller items to be placed, but the shelf points are fixed. I've never had a fridge that you couldn't adjust these shelves.

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
Sep 16, 2025
kpusch
4 out of 5 stars review

one bad feature

[This review was collected as part of a promotion.] good overall however the bad feature is the bottom drawer on the right cannot be opened unless one opens both doors , bad design there, should have lessened the size for easier access with one door only

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
Sep 15, 2025
MannyC
5 out of 5 stars review

Best refrigerator

[This review was collected as part of a promotion.] I purchased the Samsung Bespoke White Glass Refrigerator, and it has been the best refrigerator I’ve had in a long time. The simplicity of the installation of the refrigerator and the functions that it allows you to do inside the door and also in the Samsung SmartThings app make it a very functional and easy refrigerator to get to know. The two different ice types are very convenient, being able to turn the icemaker off or turn off the auto-fill pitcher because we have the beverage center. This has been a game changer. Samsung definitely shows and pushes forward with their innovative ways to make your appliances smart. I am already looking at getting a Bespoke Oven and a dishwasher in the future. With the ability of it being white glass, you can write on the refrigerator with an expo marker. A dry erase marker

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
Sep 15, 2025
Willy
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] Bought this fridge a little over 6 months ago, and.....we love it! The beverage center is really cool, my family loves the in door pitcher for quick access to water. We also like the small ice and big ice options. So far so good. The fridge runs great, is quiet, and does what it's supposed to.

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
Apr 30, 2026
Real bad
1 out of 5 stars review

Terrible

Had so many problems with this fridge, do not buy.

Review from Samsung US
Helpful?4JE2JQY60DUA14210113426
reply from Samsung

Hi Real bad, Sharing your experience with your refrigerator helps us understand when the experience hasn’t aligned with expectations, and that perspective matters to us. We’d like the opportunity to learn more about what’s been happening with your refrigerator and see how we can help move things forward. You can reach us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152465073) when you reach out so our team can retrieve your information. Samsung truly values your business. Geraldine Samsung Care