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Customer reviews for Oral-B iO Series 5 Rechargeable Toothbrush Twin Pack for
Oral-B iO Series 5 Rechargeable Toothbrush Twin Pack
4.6 out of 5 stars
stars
875 ratings457 reviews
  1. 5 stars82% (716)
  2. 4 stars8% (70)
  3. 3 stars4% (33)
  4. 2 stars1% (13)
  5. 1 star5% (43)

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Showing 11-20 of 457 reviews
Dec 13, 2023
Reviewer name: Shelson
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this toothbrush!

I love this toothbrush. It feels like a massage on your teeth! I feel spoiled every time I use it. The charge lasts for about a week which is great. I love this toothbrush so much I bought them for all of my adult children and their spouses for Christmas!

Helpful?5DLC9Y3OLG5W14207862942
Aug 10, 2026
Reviewer name: LaDonna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Oral B

I love this product. It cleans my teeth well and delivers all its promises.

Helpful?5DLC9Y3OLG5W14207862942
Apr 12, 2023
Reviewer name: Bjordan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great clean

The vibration seems to really clean my teeth. I was disappointed that this uses different brush heads though since I had a small stockpile for my previous brush.

Helpful?5DLC9Y3OLG5W14207862942
Feb 19, 2024
Reviewer name: J4yH4wk63
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth it!

So $300 is a lot to spend for a couple of toothbrushes, but our old Oral-B's needed an update. I was hesitant to spend this much, but oh man this toothbrush does such an amazing job. Great screen with options and a clean that rivals my dentist.

Helpful?5DLC9Y3OLG5W14207862942
Dec 8, 2023
Reviewer name: Sue
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a good choice

The head of the brushes are huge. The mode is too strong even I used gum care, this brush still made my gum line up. It definitely damaged my gum line. Will return. Do not recommend it

Helpful?5DLC9Y3OLG5W14207862942
reply from Oral-B

Sue, we hope your gums are starting to feel much better. Please know, our products are thoroughly evaluated to ensure their safety, when used as directed. Based on your experience, we recommend you discontinue use, and hold on to the toothbrush and brush heads. It may be helpful to try a sensitive mode, along with our Gentle Care brush heads. So that we can help you further, please give us a call at (800) 566-7252.

Mar 13, 2026
Reviewer name: FireYourEngineers
1 out of 5 stars
1 out of 5 stars review

Features are really bugs!

After experiencing issues using the app with the Genius X brush, I decided to try the IO Series 5. It's worse in every way. The app is still awful. I can be brushing my lower left molars and it will think I'm brushing my top right molars. It's ridiculous how inaccurate it is. So I deleted the app to focus just on the brush. That's bad, too. The pressure sensor is wildly inaccurate and highly sensitive. It will say I'm brushing too light so I will slightly increase pressure and then it's red. Like… what?! And because it has some sort of movement sensor, it's constantly waking up when I don't want it to. As such, the battery life is atrocious. I will be returning it. I do intend to buy another Oral B brush but only if I can find one that doesn't have a movement sensor and has better battery life. I don't see those details on this site, so maybe I won't be buying one.

Review from Oralb.com
Helpful?5DLC9Y3OLG5W14207862942
reply from Customer Care

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustration, especially when you're simply trying to tend to your oral care routine. Please be assured that our products undergo many quality checks to ensure they reach you in perfect condition and are something you’ll enjoy. However, we apologize that wasn’t your case with your recent purchase. For the AI to pick up the position, we recommend that you avoid moving outside the Bluetooth range and start by brushing the outer surfaces of your teeth. Guide the brush head slowly from tooth to tooth, holding it in place for a few seconds before moving on. Furthermore, we understand that preferences vary, so we appreciate your feedback on the pressure sensor and will share it with our team. We’d be happy to learn more and assist you further; please call us at (800) 566-7252 so you can get back to your best brushing.

Jan 31, 2025
Reviewer name: Ashleah
1 out of 5 stars
1 out of 5 stars review

Mold issues

We purchased the black and white set, after 1 year of proper use and maintenance the black handled toothbrush began to mold at the rubber piece that is between the head and handle. After cleaning the mold off, it would return after a few days. Tgis is a health concern at this point. Oral B customer service isn't wanting to replace even under 2 year warranty. The toothbrush itself does seem to do a good job but not at the expense of mold growth.

Helpful?5DLC9Y3OLG5W14207862942
reply from Oral-B

We're so sorry to hear one of your iO Series 5 toothbrushes has mold on it, and we'd like to help, Ashleah. While it's not common, this can occur if the brush is stored in a location exposed to mold and bacteria, and the plastic comes into contact with ingredients of a corrosive nature, such as cleaning agents, sprays, cosmetics, soaps, etc. Certain ingredients used in those types of products can make the plastic porous, allowing dirt and moisture to find places to settle. To avoid this, it's important to rinse your brush and handle separately and thoroughly after each use to prevent residue from building up. So we can learn more and help you further, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday- Friday.

Apr 23, 2025
Reviewer name: Mechelle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Toothbrush is great, replacement head questionable

The toothbrush itself is great. I can't say the same for the 2 toothbrush heads that were included. According to the instructions and with all toothbrush heads, they should be replaced every 3 months but these heads didn't even last 2 weeks before showing the indication that they need to be replaced. I'm hoping its just the samples and not the case with all replacements.

Helpful?5DLC9Y3OLG5W14207862942
Apr 17, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

This toothbrush has a design flaw in the head that allows spit and toothpaste to leak all down the brush and all over you. The back of the head has multiple holes to allow mold from building up in the head but it makes a big mess every time you brush your teeth. The toothbrush itself cleans the teeth well but not worth the mess in my opinion. I returned.

Helpful?5DLC9Y3OLG5W14207862942
reply from Oral-B

We're incredibly sorry to hear about this. We appreciate you taking the time to share your feedback about the design. Your feedback is important to us, and even though you no longer have your iO Series 5, we'd love to connect and pass your feedback along to our team. Please call us at 800-566-7252.

Apr 13, 2024
Reviewer name: Dimebag4319
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really good brush’n

These teeth brushes brushed my tooth so good, that it took 2 years of gunk right smack off. I could not believe it!! I was like Lordy B!!! My wife used it on her tooth and it took the color from dark green to a mild brown in under two weeks time!! Highly recommended for all. We was a thinking about getting after the hound with it to see just how good it is. I will report back later with full details!! Wow mine and the old ladies tooth feel so purdy, it’s only gonna get better. I can’t imagine having a white tooth!! Wow!!!

Helpful?5DLC9Y3OLG5W14207862942